Athens Assistance

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Insurance Assistance Provider Network Directory - Travel and Medical Assistance Service Directory

Athens Assistance is a travel, medical, legal, roadside and technical assistance company in Athens, Greece. Athens Assistance has been delivering travel assistance, and cost containment services, in Greece, for over 15 years. Managed by the founder and owner, Dr. Dimitris Koliniatis, Athens Assistance is a professional provider of travel assistance services in Greece and Cyprus. Anytime, at any place around the world, an immediate precious help just when you need it, for you, your family or your companion, your goods and property. For illness, accident, evacuation, loss, car damage or theft – when in troubles, traveling or at home, a direct tangible physical and economical support, in the state of excellence.

Athens Assistance advises, organizes and provides care to meet the needs of an emergency situation offering medical, technical, legal and travel world-class assistance for individuals and corporate clients. Athens Assistance is the assistance business partner for call center, cost containment and case management products and services, in the field of health, travel, motor and home. Athens Assistance is a privately owned financially independent company, with guaranteed professional structure, established in Athens since 1993. As a member of the International Assistance Group, we are able to provide global solutions, having partners from many countries with local expertise. We are the member of the Group in Greece. Athens Assistance has established a national and a global network of providers and correspondents that ensures immediate provision of emergency assistance, in domestic and international level. The access to prompt help is just a phone call away and our experienced operations platform working on a centralized database is able to offer our services through the most appropriate, qualified and cost-effective providers according to international standards, oriented to customer safety and satisfaction. Within the full range of our activity we cooperate with :

• Hospitals, Clinics, Medical centers
• Doctors, Dentists
• Ground Ambulances
• Commercial airliners
• Aeromedical companies, Air ambulances
• Travel agencies, Hotels, Taxis, Couriers
• Funeral offices
• Towing services, Garages, Rent-a-car
• Assistance companies
• Claims handling companies

We offer a wide range of personalized assistance services in health care, mobility restoration, for travel and home. Our 24h alarm center is manned by multilingual staff of experienced assistance coordinators and specialized assistance doctors. Medevac, our sanitary transportations and air ambulance service, is highly qualified and operates with our licensed air ambulance aircrafts, our medical team and our equipment, providing medical/paramedic escort with regular airliners too. Net for Care, our telemedicine service, allows rapid access to remote counseling and assessment, plus psychological support, by well known national and international expert doctors, from the best hospitals worldwide. Athens Assistance was established in 1993, merging the abilities of operators experienced in assistance field and of a medical team specialized in emergencies. In 1993 also joined the International Assistance Group, along with assistance companies from other countries, leading in their markets, sharing the opportunity to acquire and extend knowledge, practice guidelines, global network, cost reducing pooling volume and international clients. With emphasis on medical services, responding to the growing demand of specialized care, launched the ‘Medevac’ service, in 1994. A unique service that today executes the majority of sanitary transportations in private sector in Greece. The medical desk participates and presents works on medical assistance and transportation field, in national and international medical forums, conferences and committees. In 2003 is installed the first central telemedicine station, ‘Net for care’ project, in Metropolitan hospital.

Company name: ATHENS ASSISTANCE Ltd.

Date of establishment: 1993

Address: Main Office - 13, Constantinou Paleologou str. TK 185 35, Piraeus - Greece Airport Office - B’ 12 1/19-01 Athens International Airport ‘Eleftherios Venizelos’

Phone: + 30 210 4296 631

Operations: + 30 210 4296 662

Management: + 30 210 4296 630

Medevac Fax: + 30 210 4296 661

Email: athensassist@athensassistance.gr

Operations: medicaldesk@athensassistance.gr

Medical desk: medevac@athensassistance.gr