Since January 2012, International Assistance Group has set the course for a new strategy: forge partnerships with quality providers. Meant to help its 49 partners grow organically, offering true quality and health-focused outcomes, IAG constantly develops, recruits and trains a comprehensive global network of quality assistance experts and accredited provider partners.
Today, International Assistance Group is happy to inform you that a 14th Partnership has been signed since January. MSO (Medical Services Organisation) has been approved as a new IAG Assistance Partner after a strict selection process. MSO, located in South Africa, is operational for medical cases in Republic of South Africa as well as in sub-Saharan countries.
Glenn Staples, Business Dev Director is happy to present MSO: “MSO International provides healthcare risk management services to the African and South African market with over 1 million contracted lives from private healthcare and insurance companies. MSO’s strategy of providing a comprehensive managed care solution across Africa provides healthcare funders with significant and unique advantages that improve their competitive position. Since 2008, MSO has expanded its operations to include a dedicated international division with over 50 staff to manage claims, cases and admissions for international clients with members in Africa. With its head office based in Johannesburg, South Africa and access to more than 6,000 contracted providers across the African continent, MSO International provides the optimal healthcare solution for Africa”.
About MSO Medical Assistance
MSO International has a dedicated Assistance Division which offers medical assistance to travellers and expats throughout Africa. Due to close operational ties with our Network Division, our Assistance Service has impressive contracted resources and knowledge of healthcare capabilities across Africa, which in turn allows for the best support and decision-making in times of need. These services include: • Coordination and management of medical evacuations and elective patient transfers • Advice to clients in terms of accessing appropriate healthcare in all operational countries
About International Assistance Group
International Assistance Group is a limited incorporated company in Paris (France) regulated under the French law and owned by its Partners. This worldwide commercial alliance of independent companies spanning all the links in the assistance value chain was formed in 1992 by five European companies with the aim of helping each other offer quality assistance to cases. The group’s success has attracted accredited companies from every continent and it now boasts 49 partners and a turnover of over €678 million. More than 6,800 employees take care of 77 million end users. Last year, International Assistance Group® handled over 3.9 million cases and 30,000 repatriations, through 54 continuously attended medical call centres.