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Air Alliance Adds Second Learjet 35 To Their UK Operation, CQC Approval

Air Alliance has increased capacity by adding a second Learjet 35A to their UK operations.

To help with the increase of availability, two new First Officers have joined the team in Birmingham. Dan Sanders and Tim Gurney-Coombs bring with them a wealth of experience in Air Ambulance operations, having more than 15 years of experience between them. They have joined a very highly skilled team in Birmingham which has several thousand flights hours each across the flight crew.   

All flight enquiries are centrally handled by the German alarm center:
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Air Alliance UK Operations approved as Provider by Care Quality Commission (CQC)

The Air Alliance UK operation is now officially registered with CQC (Care Quality Commission), the independent regulator of health and adult social care in England. This is another milestone for Air Alliance in terms of quality and patient safety.

Air ambulance insurance services evacuation repatriation news

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AirCARE1 International Celebrates 1st Anniversary of New Learjet Aircraft

AirCARE1 International is celebrating the first anniversary of the inaugural flight of their third Learjet aircraft. This third aircraft has increased AirCARE1 International’s capacity to fly more patients to more international and domestic destinations than ever before. Their newest Lear 35A is one of the latest models manufactured to date by Learjet and keeps with the company’s vision of transporting patients in elegant, executive quality Learjets in a pleasant medical environment.

AirCARE1 International has differentiated themselves from all others in the air ambulance industry by utilizing a Holistic approach to patient care. As a critical care nurse and former music major, AirCARE1 founder Denise Waye, integrated music into the medical environment of air transport after seeing how music and a holistic approach to patient care dramatically decreased the stress levels in her patients. AirCARE1 International has been utilising holistic care for its patients to decrease the stressors of flight for the last 10 years and has seen dramatic results. During their flight, patients are provided with noise cancelling headsets with therapeutic music as well as hand massages utilizing aromatherapy. These amenities, along with a critical care team of highly experienced and qualified medical professionals, provide peace of mind for their patients and family members.

Today AirCARE1 International owns their own fleet of air ambulance aircrafts at two bases and operate them under their own FAA Air Carrier certificate. They are the preferred provider of many travel assist and insurance companies. Most notably, we have become a preferred provider for the International Assistance Group (IAG). We are only the second air ambulance provider to be selected from the United States.

Additionally, AirCARE1 International has been awarded both the CAMTS and EURAMI air ambulance accreditations. Dual accreditation is a rarity for air ambulance services, and this demonstrates our commitment to a higher standard of service. All of this combined helps provide their patients with the highest quality of care and superior customer service.

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MedAire And Air Charter Scotland Announce Partnership

Air Charter Scotland has announced a partnership with MedAire.

“Air Charter Scotland passengers and crew will receive peace of mind that health, security and logistics expertise is available 24/7 and that they may call as often as they wish, wherever they travel,” commented Steven Bates, MD Europe, MedAire. “We look forward to providing outstanding service to the Air Charter Scotland operation and to our long and successful partnership.”

“MedAire provides unparalleled mission support for any operation. The world has become an ever more uncertain place, and the nature of our business, coupled with the addition of two Legacy 650s to our Worldwide AOC requires that we perform flights to destinations all over the world, often with very short notice to remote locations,” said Derek Thomson, Ground Operations Director of Air Charter Scotland. “In order for us to continue offering our consistent level of service and strong sense of duty-of-care, it is imperative that we have the right resource at our disposal to make appropriate decisions on safety and risk management so that we may protect our passengers, crew and aircraft.”

MedAire will provide Air Charter Scotland with travel risk management solutions for its crew and passengers – in-flight and on-the-ground– on a truly global basis.

MedAire will provide Air Charter Scotland with in-flight and on-the-ground medical support and advice, as well as the most up-to-date aviation security assistance solution supported by a 24/7 aviation security team with a global network of regional experts. MedAire’s aviation expertise will allow Air Charter Scotland to monitor and mitigate the potential risks for any flight, and will include access to travel risk management tools such as MedAire’s Trip Ready App and online portal.  

 

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Aviation-Specific Travel Risk Management Services In Mandarin

MedAire has announced that it will now offer its travel risk mitigation services in Mandarin. MedAire will provide 24/7 in-flight and on the ground assistance out of the International SOS Beijing Assistance Center to support Asia based customers with preference for Mandarin-language service.

“Having a MedLink center in China allows an enhanced customer experience for Mandarin-speaking clients” said Bill Dolny, CEO MedAire, “we can now offer this as another option in addition to our U.S. based service delivered in English.” 

MedAire is the market leader in providing aviation-specific medical and travel safety assistance and has over 30 years experience in travel risk management solutions for the Business Aviation Market. MedAire Solutions include remote medical assistance to manage in-flight emergencies, at-destination support wherever clients and crew travel and may need help,  crew medical training, medical kits and equipment.   

In 2015, MedAire handled over 128,000 client calls from its Global Response Center in Phoenix, Arizona. With increased passenger traffic and the strong growth of the Asian aviation market, MedAire has expanded operations to better meet the needs of Asian clients.  Mandarin-speaking operators, and those with pilots and crew who may want Mandarin-language support, now have 24/7 access to advice and assistance both in-flight and at destination in their local language and from doctors who have an excellent understanding of these clients’ specific requirements.

  

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TAA Appoints Julia Forsthuber Head Of TAA Medical Assistance

TAA is delighted to announce the appointment of Julia Forsthuber as its new head of TAA Medical Assistance.

Ms Forsthuber, who joined the company in February 2016, will oversee TAA’s provision of selected medical assistance services in the Alpine region. Ms Forsthuber is an industry expert, having managed operations and human resources at one of Austria’s leading assistance companies for over 15 years. Her addition to TAA ensures that the highest levels of medical assistance services are maintained for our clients.

"My vision is that TAA Medical Assistance becomes a single point of contact for a comprehensive range of personalized medical assistance services in the Alpine region. I am excited to join the TAA team and look forward to further improving service levels for our clients and to an expansion of new business activities” said Ms Forsthuber.

TAA Medical Assistance is available 24 hours a day, 7 days a week to deal with client requests and enquiries.

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Air Alliance Medflight Expands Air Ambulance Fleet

Air Alliance Medflight reports the addition of 4 more aircraft to their fleet.

The newly acquired aircraft consist of 2 Learjet 35A and 2 Piper Cheyenne PA42. All aircraft are fully dedicated to air ambulance missions, ready to fulfil repatriation and evacuation requests from international and regional clients.

All are available in a double stretcher configuration and with full ICU equipment.

Following the addition of the new aircraft, the fleet of Air Alliance Medflight now comprises 15 own aircraft: - 1 Challenger 604 - 1 Learjet 31 - 9 Learjet 35A - 1 Learjet 55 - 3 Piper Cheyenne PA42.

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Air Methods Responds To ABC News Air Ambulance Investigation

Air Methods released the following statement in response to the ABC News report:

We appreciate ABC News in its willingness to address the issue of cost in its report of the emergency air medical transportation industry. While the topic is an important one, critical context was left out of the report about our financial investment and challenges that persist in the healthcare industry.

Each year, nearly half a million critically ill or seriously ill patients rely on emergency air medicine for lifesaving care.  As an industry, we provide access to more than 82 million people – one in four Americans – who otherwise would not have been able to reach a trauma center within an hour if not flown by helicopter. When transported, these patients are in such critical condition, we have to continue the care in the air.  We’re in essence a flying emergency room and we only respond when a physician or a first responder calls us. When every minute counts, emergency air medical transport and treatment is often not just the best choice for saving a life, it’s the only choice.

Like a fire station, our fleet and highly trained clinicians are always ready to deploy every moment of every day, whether there is an emergency or not. Yet, real-time deployment readiness requires enormous financial resources and ongoing investment. There is a very real cost that goes into providing access to lifesaving services twenty four hours a day, seven days a week, 365 days a year.

  • We have more than 300 air medical bases and each base costs, on average, $3 million to operate and maintain each year. 
  • The multi-million dollar aircraft, employing highly trained pilots, mechanics, flight nurses, flight paramedics and AirCom specialists, maintaining crew quarters, state-of-the-art equipment and administrative costs – these are all fixed costs, meaning we incur these costs just by staying ready at all times, whether we fly or not.

Aircraft, equipment, highly specialized staff—both clinical and aviation—and ongoing training are only part of the equation.

When we are asked to save a life, we deploy without regard to a patient’s ability to pay. That means we sometimes don’t receive payment for our services. And when we do, the payments we receive for Medicare or Medicaid patients don’t come close to covering the actual cost we incur for providing our service. This means we are essentially losing money on seven out of 10 transports due to extremely low government payments. 

At the heart of the issue is that health insurance isn’t doing what health insurance is supposed to do— protect its members. The core purpose of health insurance is to protect individuals from catastrophic events, yet private health plans continue to shrink their coverage, shifting toward high deductible, high out-of-pocket models and reducing coverage for their members. They don’t offer patients adequate protection—financially or medically.  No one wins in this scenario, except the insurance companies who choose to abandon their members by paying a minimal amount and walking away, leaving the hospital, Air Methods, and most importantly, their member and our patients to deal with the aftermath of their poor business practice.  In an ideal world, everyone pays their fair share, and if they did, the charge per transport would reduce significantly.  In today’s reality, many insurance companies are doing the bare minimum and expecting the rest of us, especially their members, to shoulder the burden.

Some have asked why we don’t include pricing on our release forms and the truth is because the number one focus of family and loved ones in these traumatic situations is on making clinical decisions so their loved ones survive. That’s their number one focus – and it’s our number one focus too.

The fact of the matter is our fractured healthcare system creates enormous barriers and makes lifesaving care more difficult and costly to deliver.  Every day, we are forced to operate within the system that exists and do our best to protect the people we serve. We face regulatory burdens not only from the FAA, but also from a variety of local and federal healthcare oversight bodies. We seek every efficiency and innovation to keep our costs down, but the nature of our service—and the complexities of the healthcare industry—dictate costs that are beyond our control. Our charges are similar to other for-profit and non-profit air medical providers.

We don’t like when our patients are put in these situations and we do everything we can to help them. We understand that every patient's individual and financial circumstances are unique, and our team is dedicated to partnering with every one of them as they navigate through the post-flight and critical care process. We have a long-established charity care process in place to allow us to reduce patient financial responsibility within our legal parameters, and our Patient Financial Counselors are here to help.  We believe that everyone deserves access to lifesaving care.

Visit our website to see the full transcript and video of Kim Downs, a parent to a former Air Methods patient, during her interview with ABC News.

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AirCARE1 International Becomes Preferred Air Ambulance Provider For International Assistance Group (IAG)

AirCARE1 International has been selected to become a preferred Air Ambulance provider for the prestigious International Assistance Group (IAG). The International Assistance Group® is a global network of Partners and preferred providers from all sectors of assistance services located in over 170 countries throughout the world.

Selection to become a preferred provider for the IAG is based on a highly stringent selection process based on industry recommendation, adherence to the highest quality performance standards, and financial stability. Being a preferred provider of the International Assistance Group provides AirCARE1 International global operational benefits by utilizing proprietary resources to efficiently coordinate and perform patient transports worldwide.

 

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Garmin® Helicopter Avionics Suite Selected By Air Evac Lifeteam

Garmin International Inc. announce the selection of a completely integrated Garmin avionics suite by Air Evac Lifeteam for its fleet of Bell 206 and Bell 407 helicopters. This Night Vision Goggle (NVG) compatible upgrade consists of the G500H glass flight display, GTN™ 650 touchscreen GPS/NAV/COMM and GTR 225 COMM radio, as well as the GDL® 88 ADS-B datalink and GRA 55 radar altimeter.

Optimized for rotorcraft, this avionics suite offers robust features that reduce pilot workload and assure fleet commonality. Additionally, these avionics fulfill Part 135 radar altimeter and Helicopter Air Ambulance (HAA) equipage requirements set forth by the FAA, as well as Helicopter Terrain Awareness and Warning System (HTAWS) and Automatic Dependent Surveillance-Broadcast (ADS-B) initiatives. The Garmin Pilot™ app completes this comprehensive suite by offering unique helicopter-tailored features so operators are equipped with the latest capabilities.

“The selection of a fully equipped Garmin avionics suite is a declaration of the performance and dependability provided by our equipment and further demonstrates Air Evac’s commitment to providing its crews and patients with the most advanced technology the industry has to offer,” said Carl Wolf, Garmin’s vice president of aviation sales and marketing. “We are excited the relationship with Air Evac has expanded with its growing needs to now provide a comprehensive solution that goes beyond a state-of-the-art avionics suite. Our valued, long-term relationship has evolved to benefit pilots, patients and crew alike and we look forward to supporting Air Evac with the most integrated and advanced avionics suite on the market that enhances situational awareness for their operations.”

Tony Bonham, senior director of flight operations for Air Evac Lifeteam, said the company has a long-standing relationship with Garmin. “Our pilots are excited that Air Evac made a commitment to equip its fleet with the Garmin G500H and GTN 650,” he said. “They have used Garmin’s equipment for several years and are confident the new G500H and GTN 650 will bring a new element of situational awareness to the aircraft.”

The G500H is a dual-screen electronic flight display system designed specifically for the VFR helicopter market. The primary flight display (PFD) and multi-function display (MFD) within the G500H displays position, altitude, speed and more, directly in the field of view of the pilot. The GTN 650 touchscreen GPS/NAV/COM is seamlessly integrated with the G500H to provide operators with state-of-the-art navigation capabilities. Crew workload is reduced with the GTR 225 COM radio, which incorporates frequency lookup and reverse lookup functions via an internal database on a large, sunlight-readable LCD display.

State-of-the-art HTAWS technology continuously works to monitor surrounding terrain and obstacles. Operators are provided with visual and aural alerts of potential terrain and obstacle conflicts, which are available within the GTN touchscreen navigator and on the PFD of the G500H. Garmin HTAWS incorporates a five-color terrain scale (red, orange, yellow, green and black) and provides pilot-selectable voice callouts when descending from 500 to 100 feet above ground level (AGL). Furthermore, Garmin’s HTAWS offers Reduced Protection (RP) mode that allows low-level operations with minimal alerting, while continuing to provide terrain and obstacle protection. In addition to HTAWS, optional WireAware™ wire-strike avoidance technology overlays comprehensive power line location and altitude information on the moving map so they’re easier to identify relative to the flight path of the helicopter.

Helicopter Air Ambulance requirements are easily met with Garmin’s high-performance and cost-effective GRA 55 radar altimeter, which conveniently displays altitudes on the PFD of the G500H. Leveraging patented digital signal processing, this technology incorporates built-in self-test monitors that continuously cross-check system and data integrity, assuring the pilot of an accurate height above ground measurement. In addition to one hundred foot callouts, the GRA 55 offers an additional 50-foot callout when paired with HTAWS.

The dual-link GDL 88 ADS-B datalink provides helicopter operators with a solution to meet ADS-B airspace requirements. For added awareness, traffic information received by the GDL 88 is conveniently displayed on the G500H and GTN 650, which also features audible traffic callouts. Additionally, the GDL 88 receives FAA subscription-free Flight Information Service-Broadcast (FIS-B) weather, displaying graphical NEXRAD radar information, NOTAMs, METARs, TAFs, TFRs and more on the G500H and GTN 650.

The Garmin Pilot app leverages unique helicopter-tailored features, which help Helicopter Air Ambulance operators meet rules recently established by the FAA. When entering a departure and destination pair, Garmin Pilot easily identifies the highest obstacle along the route of flight in mean sea level (MSL) and above ground level (AGL). These obstacles are easily identified on the flight plan page, as well as the moving map page. Additionally, Garmin Pilot provides these operators with convenient access to IFR and VFR Helicopter Route Charts throughout eight major metropolitan areas within the United States.

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First Medical PTC-Transport On Airbus A380 Manned By SOS International Doctor

SOS International was the first medical assistance company to take the new generation of flying intensive care units on the Airbus A380 in use on a patient transport on a Lufthansa flight from Johannesburg to Frankfurt.

The Patient Transport Compartment (PTC), a flying intensive care unit, is developed by Lufthansa Tecknik and LH Medical Service and can now also be built into Airbus A380 aircrafts to be used on long-haul routes.

The use of the PTC can be a very cost-effective alternative to ambulance airplanes. Using an intensive care unit when possible instead of an ambulance airplane is often cheaper. Lufthansa has aircrafts specially prepared for these intensive care units and can therefore change flights, when SOS International orders a PTC transport. It is of course only possible for SOS International to make use of these intensive care units when medical and logistic conditions make it possible.

The large airplanes from Lufthansa, i.e. Airbus 380, 340 and 330 and Boing 747, prepared for the PTC, have routes from/to Munich and Frankfurt, so the patients must continue the repatriation with an ambulance airplane from these destinations to the final European destination. The airplane change normally takes place wing-by-wing, i.e. the small ambulance plane is allowed to park close to the very large aircrafts. Although it seems inconvenient to change flight during a trip, this should be compared with ambulance flights having several ground stops for fueling.

Medical Escort Doctor from SOS International Hanns Reich, an anesthesiologist, escorted the patient on the first flight with the Airbus A380 and explains, “it was exciting to be the first to test a new installation together with a PTC-crew member. The ventilator, the infusions pumps, the monitors etc. all functioned as intended. The size of the PTC gives excellent working conditions with the patient placed in the correct height and seats for the escorting crew appropriate placed for monitoring the patient means that we can provide the best possible medical care during the repatriation. The Lufthansa PTC crew-member is fully aware of the conditions of having a patient on board and they know the exact position of all equipment, medicines and other supplies which contributes to a safe repatriation for the patient”.

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iPMI Magazine Articles

The Rugby World Cup 2019 – A Corporate Travel Conundrum

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We All Know What Health Insurance And Expatriate Mean, Or Do We? Leading iPMI analyst and report author Ian Youngman offers his personal view on the meanings, with a reader warning that what is correct in one country or continent may be wrong in another. Those using Google Translate: you may end up with something else entirely! HEALTH INSURANCE The media, and...

17-05-2017 Articles Case Studies

How Well Are You Preparing Your Staff For Overseas Assignments?

How Well Are You Preparing Your Staff For Overseas Assignments?

The past couple of years have been a stark reminder that as companies and business operations continue to expand overseas, the risks to their travelling employees are greater than ever before. The “Breaking News” of another terrorist attack is often impossible to predict in a corporate setting. However, there are arguably more important aspects to employee safety that are often...

10-05-2017 Articles Case Studies

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

As a specialist intermediary, Nugent Santé predominantly advise and arrange private medical insurance for corporate, SME and personal clients, whether based globally or in the UK. We are based in Preston, Lancashire, and are an appointed representative of one of the largest private medical insurance intermediary agencies in the market, Chase Templeton. Nugent Santé Chairman, Paul Nugent, has been a key figure of Chase Templeton...

27-04-2017 Articles Case Studies

Is International Medical Insurance The Right Choice?

Is International Medical Insurance The Right Choice?

The chances are that you are moving around the world from one assignment to another, so getting an international medical insurance plan that can travel with you will save you from having to switch insurers with each new country that you visit. This will give you the luxury of building up a relationship with one insurer who knows you and your medical...

25-04-2017 Articles Case Studies

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

For worldwide insurance brokers, agents and intermediaries that may be interested in IPMI market entry we asked an executive round table of leading insurance underwriters and providers of IPMI about the benefits brokers may expect if they add IPMI to their insurance product portfolio. Aetna International, Generali Global Health, HealthCare International and Wellaway all had something to say: Damian Lenihan, Aetna International:...

12-04-2017 Articles Case Studies

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

That is, according to Andrew Apps, Head of Global Healthcare at Bellwood Prestbury, when we asked why do global brokers, agents, intermediaries and independent financial advisers choose not to sell international private medical insurance?, at a recent IPMI broker round table. The Round Table Business Forum spoke to leading IPMI C-suite executives at the heart of global PMI about IPMI distribution trends and...

11-04-2017 Articles Case Studies

The Evolving Face Of Health Insurance In The UAE

The Evolving Face Of Health Insurance In The UAE

Written by Simon Isgar Partner Kennedys LLP. Kennedys is an international law firm with expertise in litigation and dispute resolution, particularly in the insurance/reinsurance and liability industries. With over 1,500 people worldwide across 27 offices in the UK and Europe, Middle East, Asia Pacific and the Americas, they have some of the most respected legal minds in their fields. Individuals and organisations resident in the United...

21-03-2017 Articles Case Studies

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

It was Genichi Taguchi an engineer and statistician who said cost is more important than quality but quality is the best way to reduce cost. Everyone likes a good price but when your life is in someone else's hands, how much is too much? iPMI Magazine asked the international air ambulance industry this exact question in the recent round table business forum...

28-02-2017 Articles Case Studies

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

In the recent iPMI Magazine round table business forum International Medical Evacuation and Repatriation Strategies we spoke with the insurance, assistance and air ambulance industry and discussed which policies and procedures may be improved between IPMI payors and providers. This isn't the first time iPMI Magazine has asked this question, and once again, terms of payment make an appearance. The general consensus is...

28-02-2017 Articles Case Studies

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

We all like efficiency - getting things done quickly and easily. In the international private medical insurance business efficiency can make all the difference in the golden hour, when an expatriate has an accident on assignment, or a tourist falls ill on holiday. But how efficient is the process from incident to claim to actual healthcare service access? iPMI Magazine recently...

28-02-2017 Articles Case Studies

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

In a recent exclusive iPMI Magazine round table business forum looking at air ambulance medical evacuation and repatriation services, we asked those at the heart of the global IPMI business why is emergency medical evacuation and repatriation insurance coverage essential for offshore workers, expatriates, business travellers and tourists? As always, the answers were extremely interesting: Andrew Apps, BELLWOOD PRESTBURY: Emergency medical evacuation insurance...

28-02-2017 Articles Case Studies

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

In 2014 iPMI Magazine asked leading C-Suite Executives from the international private medical insurance (IPMI) industry what are the advantages and disadvantages of a typical international private medical insurance plan? The dialog and debate took place at the International VS Local private medical insurance round table, and in typical iPMI Magazine fashion, the commentary was extremely interesting. GREGOR SCHULTE, GLOBALITY HEALTH: The...

28-02-2017 Articles Case Studies

Video: 2016 Air Passenger and Freight Market Analysis

Video: 2016 Air Passenger and Freight Market Analysis

Full-year global passenger traffic results for 2016 shows demand rose 6.3% compared to 2015 (or 6.0% if adjusted for the leap year). This strong performance was well ahead of the ten-year average annual growth rate of 5.5%. Capacity rose 6.2% (unadjusted) compared to 2015, pushing the load factor up 0.1 percentage points to a record full-year average high of 80.5%. A...

08-02-2017 Articles Case Studies

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

With so many opinions and "reports" on BREXIT, iPMI Magazine speaks with leaders from the fields of insurance, assistance and air ambulance and asks, What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry? Ian Youngman, IPMI Analyst: The problem with Brexit is that no politician in the UK, USA or Europe actually knows what is...

27-01-2017 Articles Case Studies

Crisis In Kuwait

Crisis In Kuwait

Tuesday, 06 September 2016 and iPMI Magazine reports that the Health Minister of Kuwait announced that the fatwa and legislative department had given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. The contract is meant to help ease the burden on the current health system and is in line with the...

25-01-2017 Articles Case Studies

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

More unrest in the expatriate community in Kuwait where health minister Dr Jamal Al-Harby has prepared a new price list for healthcare service charges for expatriates and visitors - by mid Feb charges are set to increase by almost 500%! Kuwait officials allege that some expatriates and visitors only visit Kuwait to receive medical treatments, from routine check-ups to more complex surgeries...

25-01-2017 Articles Case Studies

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

According to global medical assistance and claims providers CEGA, there has been a 30% year-on-year rise in demand for privately-funded medical repatriations. Heart problems, long term illnesses and complex fractures are among the most common medical ailments at the source of private repatriations, according to CEGA, with demand spanning areas as diverse as southern Asia, the Caribbean and mainland Europe. "The demand...

06-01-2017 Articles Case Studies

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

In 2017 duty of care is a legal and moral obligation, but how can the international private medical insurance industry assist global employers fulfill their duty of care obligations? The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law and for the very first time, companies can be found guilty of corporate manslaughter as the direct result of serious management failures resulting in...

06-01-2017 Articles Case Studies

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

In an ever riskier world, emergency medical evacuation and repatriation insurance coverage is essential, for offshore workers, expatriates, business travellers and tourists, but why? In a recent exclusive iPMI Magazine round table business forum, we asked those at the heart of global healthcare what they thought. As always, the answers were extremely interesting: Fiona Greenwood, ROWLAND BROTHERS INTERNATIONAL: National and international travel for...

06-01-2017 Articles Case Studies

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

In a way prescient of how health services will need to be delivered in future, international health plan provider Integra Global has worked with Medelinked to provide a secure online platform that empowers its customers to take control of and manage their healthcare and health state; and to view, update and provide trusted medical professionals with tailored access to their...

28-10-2016 Articles Case Studies

Peer To Peer Insurer Lemonade Launches In New York

Peer To Peer Insurer Lemonade Launches In New York

Lemonade, the US's first peer-to -peer insurance company, has been licensed as a full insurance carrier by New York State. NY homeowners and condo owners and renters can now get insured and settle claims instantly, anytime and from any device. "Technology drives everything at Lemonade" said Shai Wininger, President and co-founder. "From signing up to submitting a claim, the entire experience...

23-09-2016 Articles Case Studies

Kuwait To Launch New Expatriate Healthcare System

Kuwait To Launch New Expatriate Healthcare System

The Health Minister of Kuwait Ali Al-Obaidi announced Monday that the fatwa and legislative department has given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. A draft contract has been approved by the fatwa department, which the ministry plans to sign with the Health Insurance Hospitals Company, in order to...

06-09-2016 Articles Case Studies

Understanding PMI And IPMI Market Size Per Country

Understanding PMI And IPMI Market Size Per Country

One of the most frequently asked questions we get asked at iPMI Magazine is what is the size of market for PMI and iPMI by country, and globally? Before we answer that, answer the following 2 questions: If a Frenchman living in London buys an IPMI policy from a French broker who uses an Irish insurer that is part of a German group...

21-04-2016 Articles Case Studies

Hacks Tax and Expatriates

Hacks Tax and Expatriates

Panama law firm announces major data hack. Resignation of Icelandic PM. Swiss police raid Uefa offices. 20 global leaders alleged to have used tax havens. British PM gives 5 different answers to questions on finance after allegations that his father paid no tax for 30 years then eventually admits he profited from father’s offshore fund. China shuts down the Internet...

08-04-2016 Articles Case Studies

Where There's A Will, There's A Way

Where There's A Will, There's A Way

Aviva‘s latest Family Finances Report highlights very clearly the lack of planning people generally have in place should they die. It also reveals that although families know they should plan ahead for the inevitable, they find it difficult to have those important conversations.  The report suggests that 62% of people feel that death is a taboo subject. These figures are borne out...

11-03-2016 Articles Case Studies

Insurance Companies And Products As We Know Them Today Will Have To Evolve

Insurance Companies And Products As We Know Them Today Will Have To Evolve

That's according to Griselle Chernys, CEO, at Wellaway, who took an executive seat on a recent iPMI Magazine round table business forum. Although global risks have changed dramatically, medical inflation and the cost of employee benefits continues to cause concern. In the most recent iPMI Magazine Round Table Business Forum we spoke with leading C-Level executives from the world of International Private Medical...

20-12-2015 Articles Case Studies

Self-Insured Funding – Is This The Right Option For Your Company?

Self-Insured Funding – Is This The Right Option For Your Company?

With rising premiums and reduced benefits to employees, many employers are deciding to self-fund their healthcare benefits, in order to avoid costly healthcare reform mandates, taxes, and inflated insurance carrier profit margins.  Nearly 60% of employers in the USA, of all sizes, self-fund their healthcare plans, states the Employee Benefit Research Institute.  The question remains, “Is self-funded the right option...

04-09-2015 Articles Case Studies

The IRS Moves Towards Implementing The Cadillac Tax

The IRS Moves Towards Implementing The Cadillac Tax

Regardless of the opposition of congressmen, brokers, and employers, on July 30th, the United States Internal Revenue Service (IRS) issued another notice on the Cadillac Tax, which will go into effect in early 2018.  Notice 2015-52 Section 49801 – Excise Tax on High Cost Employer-Sponsored Health Coverage addresses additional topics and issues related to the Cadillac Tax, which will seriously impact...

04-09-2015 Articles Case Studies

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

There are more than 1.5 million seafarers in the world. A majority of these seafarers now have a right to be protected through national laws and practices applying the MLC, 2006 to the ships on which they work. Title 4 of the MLC covers Health Protection, Medical Care, Welfare and Social Security Protection. From August 20th 2013 all vessels over...

26-08-2015 Articles Case Studies

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Introducing a business into new emerging markets is the response from worldwide business owners to the preeminent mega trend that is globalisation. Establishing a global footprint may be of pivotal importance to a wide range of industry, and according to PWC, cross-border assignments are showing no signs of a slowdown. In fact, 59% of CEOs plan to send more staff on...

26-08-2015 Articles Case Studies

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

In a recent International Private Medical Insurance Magazine executive round table business forum, we spoke with leading C-Level executives about the major differences between international private medical insurance plans and local insurance plans. As expatriate hot spots around the world continue to mandate insurance cover for expatriate employees, under various visa and employment laws, questions from the business community continue to...

26-08-2015 Articles Case Studies

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

75 large ships lost worldwide in 2014, down by a third year-on-year. South China and South East Asian waters top loss hotspots. Increasing size of container ships and floating offshore facilities could cause larger losses exceeding $1 billion. Cyber risks a growing concern in shipping sector, particularly around e-navigation. Crewing levels, Arctic shipping, the increase in human trafficking by sea...

26-03-2015 Articles Case Studies

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

Companies plan to continue subsidizing and managing benefits while taking aggressive action to keep costs down. U.S. employers expect a 4% increase in 2015 health care costs for active employees after plan design changes, according to global professional services company Towers Watson (NYSE, NASDAQ: TW). If no adjustments are made, employers project a 5.2% growth rate, putting absolute cost per person...

21-08-2014 Articles Case Studies

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

It isn't easy living as an expat and a mix of social, economic and personal circumstances can lead to failure and return. This is one of the big hidden costs of expatriation. The expat quits the assignment and wants to return to their country of residence. On return, they may also leave the company forcing downtime, time and economic expense and...

21-08-2014 Articles Case Studies

What Has The Maritime Labour Convention Meant For The Insurance Industry?

What Has The Maritime Labour Convention Meant For The Insurance Industry?

The Maritime Labour Convention 2006 (MLC 2006) was adopted at a Maritime session of the International Labour Conference (ILO) in 2006 and came into force on 20th August 2013. There are more than 1.5 million seafarers in the world and a majority of these seafarers now have the right to be protected through national laws and practices, applying the MLC 2006 to...

21-08-2014 Articles Case Studies

Defining International Assistance In 2014

Defining International Assistance In 2014

International tourist arrivals grew by 5% in 2013, reaching a record 1,087 million arrivals. Despite the current global economic climate, international tourism results were well above expectations, with an additional 52 million international tourists travelling the world in 2013. For 2014 the UNWTO forecasts 4% to 4.5% growth, above the long term projections. Demand for international tourism was strongest for destinations...

20-08-2014 Articles Case Studies

Managing Risk And HR Asset Protection In The Oil And Gas Industry

Managing Risk And HR Asset Protection In The Oil And Gas Industry

The recent Al-Qaida attack on a natural gas facility and subsequent hostage situation in Algeria, represents some of the extreme dangers Oil and Gas workers face 365 days a year. Originally published 29/1/2013. Militants stormed the Tigantourine natural gas facility near In Amenas with dozens of people killed. Tragically when Algerian military forces stormed the facility, more fatalities were caused. This dramatic...

06-03-2014 Articles Case Studies

The Advantages of Telemedical Consultation

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Telemedical consultation, which may also be referred to as telemedicine or telehealth consultation, focuses on providing patients with the best possible telephonic advice, independent of the location the caller is in. This method of advice is already common in the United Kingdom and Switzerland and is gaining international momentum. The use of telemedical providers plays an...

19-08-2013 Articles Case Studies

International Assistance Group Core Partner AA International Evacuates Shotgun Wounded Tourist

AA International, Core Partner of the worldwide network of assistance companies, International Assistance Group, received a request from a German Assistance company requesting to organise a medical evacuation of an injured German National from Jayapura, Papua to Singapore. AA International immediately organised the appropriate team and its own air ambulance, a Learjet 35A, for the mission. AA International departed with an...

19-08-2012 Articles Case Studies

International Assistance Group Core Partner ihi Bupa Evacuates British Road Crash Victim from Somalia

A 53-year old British ihi Bupa Travel member was recently involved in a serious road accident in Somalia. Once at the ER in a local hospital, the member’s friend contacts ihi Bupa’s 24-hour assistance service team requesting an air ambulance evacuation. Shortly after the member has been evaluated, ihi Bupa’s medical consultant speaks to the treating doctor. This is the...

19-08-2012 Articles Case Studies

Air Medical Transportation Europe

  Düsseldorf 08:00 AM: A call comes in to operations of Jet Executive, JEI: a 30 year old man vacationing on Mallorca, Spain is suffering from a fracture of leg and rip after a motorcycle accident. While speeding on the highway he hit a pole. The girlfriend of the patient was sitting in the back but luckily she didn’t have any...

01-02-2012 Articles Case Studies

Business Trip Security Development Of Company Risk Management Plans

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Companies are often careless about “Business Trip Security”. Only few purchase adequate travel insurance programs. Efficient risk management for employees and for the company itself is the exception. This is considered negligent as organizations have a general statutory duty of care towards their employees. The “EU Corporate Manslaughter and Homicide Act”, which is planned...

19-11-2011 Articles Case Studies