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The Top 5 Threats To Businesses In The Next Year, According To Healix’s 2022 Risk Outlook Report

Healix, the leading global independent health, travel, and security related risk management solutions provider, has launched its annual Risk Outlook report, identifying the five major risks to businesses around the world over the next 12 months.

Economic uncertainty and unrest

With domestic measures gradually easing and the return of international travel gathering pace, the shoots of a global economic recovery have begun to emerge. This recovery is not equal, however, and a gap is widening between advanced and developing economies, owing primarily to vaccine inequity and a lack of financial support. Growth rates in poorer countries are behind their Western counterparts, influenced by a lack of testing, inadequate medical capacity and disproportionate death rates. This is creating even more economic disparity.

Anger at responses to the COVID-19 pandemic has added fuel to the fire during unrest in Tunisia, Colombia, Lebanon and South Africa. Knock-on effects such as poverty, unemployment and the removal of subsidies are all potential drivers for unrest which governments are facing in 2022, not least in emerging markets.   

Supply chain constraints

Following a dramatic fall during the pandemic, consumer demand is rising, which suppliers and retailers are struggling to meet. Bottlenecks are occurring within supply chains globally, owing to a wide range of factors including a lack of labour to backlogs at ports.

The political fallout of this is significant, with businesses scrambling to fill vacant positions while markets remain sceptical about long-term security, owing to the impact further COVID restrictions could have on the labour market. There are no quick fixes for the issues driving the supply chain backlogs and it is likely that businesses and consumers will continue to feel the impact of this well into 2022.

The rise of ransomware

Last year, hostile actors exploited the opportunities that remote working provided to infiltrate networks. With a huge increase in devices working outside of companies’ perimeter networks, potential avenues of infiltration include phishing attacks and vulnerabilities with remote desktop protocols.

Notwithstanding the immediate disruption a ransomware attack can cause, the long-term impact is significant. Reputational risks are heightened, especially if the news of a ransomware attack becomes public or involves customer data. As criminals continue to create more advanced tools to expose and exploit network vulnerabilities, cyber-attacks remain high on the risk agenda for 2022.

The next pandemic

Before COVID-19, many of the pandemic planning exercises focused on an influenza-like respiratory virus. Two years after the onset of COVID-19, epidemiologists continue to warn of the threat of an influenza epidemic. The pandemic has not eliminated the threat, but sharpened the focus on how to avoid it.

There are currently 26 virus families in existence that are now seen as viable threats to the way we live. Thus, surveillance systems around the world will need to be aware of these potential threats to the world order throughout the next 12 months.

A climate in crisis

Extreme weather is a frequently neglected factor in risk analysis, particularly for developed countries, but the frequency and intensity of such events is only set to increase over the coming decades due to the escalating impacts of climate change.

The gravity of this risk has been reinforced by multiple divergent events throughout 2021, including devastating flash flooding in the Eifel region, which killed more than 200 people, and severe heat waves hitting North West America in June, which caused hundreds of excess deaths, mass disruption and sparked wildfires.

The increasing regularity of such events will pose significant challenges over the coming years and businesses must be prepared to address them.

Chris Job, Director of Risk Management Services at Healix, comments, “This year, there has been an increase in global travel, particularly for businesses, as face-to-face interactions become preferable following months of virtual meetings. This increase will see familiar risks and challenges re-emerge for organisations in terms of ensuring the health, safety and security of their people and assets, which for the last 18 months have slipped down the agenda. 

“As we continue the return to normal, businesses will need to provide more reassurance to their employees and instil confidence that they have the necessary plans and resilience programmes in place to protect their people, assets and operations. Healix’s Risk Outlook report aims to provide businesses with insights into the key risks that could adversely affect them, and in doing so, help them to prepare their business and mitigate consequences where possible.”

You can download the full report here.

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Club Med And AXA Partners Sign An International Partnership To Offer Optimal Protection For Club Med Customers

Club Med, the world leader in high-end all-inclusive vacations for families and active couples, and AXA Partners, a key player in the travel assistance and insurance sector, have signed a new strategic international partnership to offer optimum protection to Club Med customers through its flagship "Serenity Protection Plan" insurance product.

After long months of lockdown, the desire to travel is stronger than ever. In fact, travel is the activity Americans have missed the most during the pandemic and a majority feel an increased desire to travel because of it.

The pent-up desire to travel is accompanied by a strong need for reassurance and support from the moment the trip is booked until the return home.

In order to support travelers when making travel plans, Club Med and AXA Partners have signed an agreement to offer optimum protection with the "Serenity Protection Plan" insurance policy.

By purchasing this insurance, Club Med customers will benefit from exclusive protection specially designed to cover any unforeseen events they may encounter before, during or after their trip. In the event of unforeseen circumstances, including contamination by COVID-19, the stay and transportation can be reimbursed by this insurance. Clients will also benefit from a "missed flight" guarantee, baggage insurance and compensation in case of interruption of their stay.

This global offering, rolled out in just three months with the support of Club Med's long-standing partners Marsh and E-Thaque, provides a tailored response to Club Med's international clientele. The program has been rolled out in more than 20 countries, taking into account local conditions. It is based on operational procedures that guarantee consistent quality of service for customers.

Blessy George, CEO and Country Manager of AXA Partners US stated, “Following a year of restricted travel with many uncertainties related to the pandemic, we are proud of the added security and support offered to Club Med customers through travel insurance programs provided by AXA Partners. The partnership between Club Med and AXA Partners will enable customers to once again enjoy their vacations while feeling secure and at ease knowing they have access to travel assistance and insurance coverage if the need arises.”

Carolyne Doyon, President and CEO of Club Med North America and the Caribbean stated, “With more than 70 years of experience in the all-inclusive resort industry, it is important we continue to meet traveler expectations as we enter this new era of travel. Our partnership with AXA Partners exemplifies our long-standing commitment to ensure guests travel with complete peace of mind so they can focus on what matters the most – whether it’s a change of scenery, family togetherness or relaxation – during their Club Med vacation.”

Club Med, founded in 1950 by Gérard Blitz, is the pioneer of the all-inclusive concept, offering approximately 70 premium resorts in stunning locations around the world including North and South America, Caribbean, Asia, Africa, Europe and the Mediterranean. Each Club Med resort features authentic local style and comfortably upscale accommodations, superior sports programming and activities, enriching children's programs, gourmet dining, and warm and friendly service by its world-renown staff with legendary hospitality skills, an all-encompassing energy and diverse backgrounds. 

Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international staff of more than 23,000 employees from more than 110 different nationalities. Led by its pioneering spirit, Club Med continues to grow and adapt to each market with three to five new resort openings or renovations per year, including a new Alpine ski resort annually.

AXA Partners is an international entity forming part of AXA offering a wide range of solutions in assistance services, travel insurance and credit protection & welfare. AXA Partners also plays a major role in deploying innovative solutions developed by AXA's Innovation Division. Our mission is to help our corporate clients enhance the experience of their own clients. Our 9000 employees are on hand to help and support them anywhere, at any time. In 2020, AXA Partners posted revenue of €2.98 billion.

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Generali Global Assistance Appoints Chief Marketing Officer

Generali Global Assistance (“GGA”) today announced that it has appointed Vladimir Poletaev as their Chief Marketing Officer. In this role, Vladimir will be responsible for supporting and executing marketing, branding, communications, and PR initiatives across North America.

As the newly established CMO, Mr. Poletaev will be managing a team of talented marketing professionals from all North American entities under the Generali Global Assistance umbrella, including GGA Travel Insurance & Assistance, Generali U.S. Branch, GGA Identity & Cyber Protection Services, GMMI, Trip Mate, and CareLinx Inc., among other products and services. He will also be responsible for collaborating with GGA’s parent company, Europ Assistance Group, in addition to driving strategy and synergies while championing the North American business within the larger Generali Group. Mr. Poletaev will focus on promoting the GGA brand and its values to facilitate the ambition of Generali Group as a lifetime partner to clients and their customers, combining simplicity and innovation with empathy and care.

Chris Carnicelli, CEO of Generali Global Assistance, commented on the news, “We’re excited to announce Vladimir’s appointment as Chief Marketing Officer as he will be instrumental in establishing a unified marketing and communications program across North America. Vladimir’s background gives him a deep understanding of our integrated solutions, all of which add genuine value to people’s lives, health, home, mobility, and work. His leadership and focus on our core values will further our ability to be dynamic and empathic. By taking the time to know our customers, we offer valuable advice with a long-term perspective and multi-stakeholder approach. We understand the importance of building lifetime relationships instead of simply focusing on selling policies.”

Mr. Poletaev brings a wealth of leadership experience and in-depth knowledge of Generali Global Assistance’s various product lines. In his more than fourteen years with the company, Vladimir previously worked with its Travel, Health, Home & Family, and Concierge services divisions. Prior to this CMO role, Mr. Poletaev managed the Global Identity & Cyber Protection division’s Business Development Team as Chief Commercial Officer and facilitated sales and account management support of GGA’s Care Services division.

“I’m looking forward to leveraging my extensive experience across Generali Global Assistance’s product verticals and the larger group to establish a unified North American marketing program. I plan to use all of the excellent personnel and resources from each of the various divisions and entities so we can continue putting our customers at the heart of everything we do,” added Vladimir Poletaev, Chief Marketing Officer of Generali Global Assistance.

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iPMI Magazine Provider Network Directory October 2018

Uniting #IPMI industry leaders under 1 roof the October edition of iPMI Magazine provider network directory delivers all the pertinent company intelligence your business needs to navigate the complex world of IPMIClassifications covered include IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

The IPMI industry use the iPMI Magazine Provider Network Directory to source the best information and data on worldwide medical payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

    Enter full screen click the small rectangle above ↑

 

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

GROUND AMBULANCE

HEALTHCARE INSURANCE MANAGEMENT

PHARMACY BENEFITS MANAGEMENT

About iPMI Magazine Provider Network Directory

Publication Frequency: Monthly.

Format: Digital, Online. Free to read, no registration required.

Pages: 80+ (currently).

Language: English.

Readership: 40,000 + unique readers PCM.

Classifications: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

 

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iPMI Magazine Provider Network Directory September 2018

Uniting #IPMI industry leaders under 1 roof the September edition of iPMI Magazine provider network directory delivers all the pertinent company intelligence your business needs to navigate the complex world of IPMIClassifications covered include IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

The IPMI industry use the iPMI Magazine Provider Network Directory to source the best information and data on worldwide medical payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

    Enter full screen click the small rectangle above ↑

 

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

GROUND AMBULANCE

HEALTHCARE INSURANCE MANAGEMENT

PHARMACY BENEFITS MANAGEMENT

LEARN MORE ABOUT THIS BRAND NEW PUBLICATION: Write to Christopher Knight, CEO, iPMI Magazine on ipmi[at}ipmimagazine.com

Publication Frequency: Monthly.

Format: Digital, Online. Free to read, no registration required.

Pages: 80+ (currently).

Language: English.

Readership: 40,000 + unique readers PCM.

Classifications: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

 

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iPMI Magazine Provider Network Directory August 2018

Uniting #IPMI industry leaders under 1 roof the August edition of iPMI Magazine provider network directory delivers all the pertinent company intelligence your business needs to navigate the complex world of IPMIClassifications covered include IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI industry use the iPMI Magazine Provider Network Directory to source the best information and data on worldwide medical payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

GROUND AMBULANCE

HEALTHCARE INSURANCE MANAGEMENT

PHARMACY BENEFITS MANAGEMENT

LEARN MORE ABOUT THIS BRAND NEW PUBLICATION: Write to Christopher Knight, CEO, iPMI Magazine on ipmi[at}ipmimagazine.com

Publication Frequency: Monthly.

Format: Digital, Online. Free to read, no registration required.

Pages: 80+ (currently).

Language: English.

Readership: 40,000 + unique readers PCM.

Classifications: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management, Pharmacy Benefits Management.

 

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Expanding UK Based DoctorCall Becomes An International Assistance Group Accredited Service Provider

With the increasing demand to have non-emergency medical consultations dealt with promptly for international clients, the International Assistance Group (IAG), has appointed DoctorCall as an Accredited Service Provider for the UK.

Seeing 10,000 patients a year, 40% of which are foreign nationals, DoctorCall is the longest and leading provider of private home visiting medical services for international visitors to the UK with its staff of 30 physicians.

Founded in 1989 as a private home call physician service solely in London, DoctorCall now includes an assistance department to help find those services around the UK, 24/7 telemedicine consultations plus their own clinics based in London’s financial business district and West End as well as Manchester. In the last two years their acquisitions have included: SOS Doctors, Night Doctor and the Dr Dorothy Kelly & Associates clinic.

DoctorCall serves assistance companies from around the world, each with differing cultural needs, such as The United States, Canada, Brazil, Argentina, Chile, China, Japan, Spain, France, Germany, Singapore, Australia, New Zealand, India, Pakistan, Saudi Arabia, Russia, and Ukraine.

“We are delighted to have DoctorCall as an Accredited Service Provider providing this level and scope of quality service to all our Partners in our global alliance,” said International Assistance Group’s General Manager, Cecile Hermetz. “Whilst this will be of immediate benefit we need to be mindful that the future acceptance of the European Health Insurance Card (EHIC) is still unknown after the UK’s exit from the EU in March 2019. The existing challenge of receiving non-emergency treatment in the UK will potentially increase and it is important to have solid options,” she added.

With a 90-minute call-out time in the Greater London area, DoctorCall has prided itself on offering the comfort of convenient treatment in privacy and at a fixed cost. Now, immediate 24/7 telephone consultations with a physician will enable the patient to be directed to a local practice elsewhere in the UK if necessary.

DoctorCall’s CEO Dr. Charles Levinson, expands on the demand services outside the public sector: “Strains on the public sector and demands from international clients signal an increasing need for our services. Having been established for a long period of time and with an eye on innovation in delivery, we have, and will continue, to meet those needs. We are proud to have attained Accredited Service Provider status within the International Assistance Group.” 

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Starr Companies Appoints Jason Jenkins Head Of General Aviation, Major Risks

Starr Companies is pleased to announce that it has appointed Jason Jenkins as Head of General Aviation, Major Risks. Jason will lead the team and oversee the day-to-day activities as the group continues to grow as a lead market for Major General Aviation Risks, both fixed and rotor wing.

Jason has 25 years of underwriting experience within the General Aviation market, with Insurance Companies as well as Lloyds of London.

“Jason is a well-regarded underwriter with strong relationships with agencies and aircraft operators throughout the world,” says Steve Blakey, Chief Executive Officer for Starr Underwriting Agents Limited. “We are pleased to welcome him to Starr at this exciting time.”

Jason will report to Jim Herbert, Chief Underwriting Officer for International Aviation and will be based in London.

Starr Companies (or Starr) is the worldwide marketing name for the operating insurance and travel assistance companies and subsidiaries of Starr International Company, Inc. and for the investment business of C.V. Starr & Co., Inc. and its subsidiaries. Starr is a leading insurance and investment organization with a presence on five continents; through its operating insurance companies, Starr provides property, casualty, and accident & health insurance products as well as a range of specialty coverages including aviation, marine, energy and excess casualty insurance. Starr’s insurance company subsidiaries domiciled in the U.S., Bermuda, Hong Kong and Singapore each have an A.M. Best rating of “A” (Excellent). Starr’s Lloyd’s syndicate has a Standard & Poor’s rating of “A+” (Strong). Starr’s insurance company subsidiary domiciled in China has an A.M. Best rating of “A-” (Excellent).

Jim Herbert, Chief Underwriting Officer, Starr ,Companies ,Appoints Jason Jenkins, Head ,General ,Aviation, Major, Risks, Major General Aviation Risks, both fixed ,rotor wing

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Top International Private Medical Insurance (iPMI) Magazine Medical, Travel, Healthcare And Emergency Assistance News 2015

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