Menu
iPMI Magazine Is Proudly Sponsored By:
For a healthier journey.
Healthcare International
iPMI Magazine

iPMI Magazine

International Private Medical Insurance Magazine (iPMIM) is the ultimate Health and Medical Insurance Digital Media serving expatriate, corporate, health and travel insurance markets. Due to the nomadic nature of the international healthcare industry iPMI Magazine is an internet based news service, for worldwide healthcare professionals, who need to understand the impacts of healthcare and insurance policy, regulatory, and legislative developments. Combined with in depth health insurance industry analysis, best-in-class health insurance industry data, and exclusive, C-Suite Executive health insurance interviews and round tables, iPMI Magazine bridges an information gap between healthcare payor, provider and patient. Written by the health and medical insurance industry, for the health and medical insurance industry, iPMIM is supported and designed by leading international medical insurance companies and service providers.

Website URL: http://ipmimagazine.com

Remote Medical International Partners With New Frontier Group For US Cost Containment And Telemedicine

As part of a continuing effort to save lives and improve workers' health in diverse job sites, Remote Medical International (RMI) has partnered with New Frontier Group to support its operations in and around the US.

RMI COO, Paul Budak, explains, "we have clients with significant operations in the US, both on-shore and off-shore, and when their staff fall ill or get injured, we want a partner that can help us access the most appropriate medical services and to manage the treatment and costs on behalf of our clients."

RELATED READING: iPMI Magazine Speaks with Gitte Bach, CEO and President, New Frontier Group

Another critical factor in RMI's decision to partner with New Frontier Group was its ability to provide 24/7 remote access to physicians and specialists, including mental health advice via their telemedicine solution NFGtelecare.

This cooperative agreement will enhance RMI's capability to provide high-quality workplace health and safety services and allow clients to access New Frontier Group's award-winning services for their industrial and remote projects in the US.

Gitte Bach, New Frontier Group President & CEO, adds, "We are extremely proud to welcome RMI as a new client and look forward to working closely with them with regards to their medical needs here in the US."

For more information about New Frontier Group, please visit http://www.newfrontiergroup.com

For more information about Remote Medical International, please visit https://www.remotemedical.com

 

 

iPMI Magazine Provider Network Directory May 2021

The April 2021 edition of the iPMI Magazine Provider Network e-Directory is out now, featuring over 85 pages of international private medical insurance and assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

IPMI Market Network Sectors: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Insurance Technology, Healthcare Insurance Management and Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Advertisers 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

 

 

Zurich Offers Free Mental Health Education To All UK Corporations

Zurich Resilience Solutions, part of Zurich Insurance Group has launched a new digital tool that allows UK corporations to educate, identify and manage the mental health risks associated with their workforce.

The Zurich Risk Advisor (ZRA) app is a digital risk assessment tool that will empower companies to understand their mental health exposures and then provide recommendations and insights linked to industry benchmarks.

Zurich is committed to supporting its customers in developing their understanding of the risks associated with the management of employee health and wellbeing which are influenced by a range of factors including the work environment, organisational culture and management and leadership behaviours. The app tests different corporate scenarios through a series of question sets so organisations can identify and be equipped to mitigate and therefore prevent their mental health risks in a variety of scenarios and events.

It is free to download and therefore open to all UK corporations, not just Zurich customers. This investment in the mental health of the UK workforce follows Zurich’s recent offering of five free counselling session for Zurich policy holders who may consider seeking support following a claim.

As the COVID-19 pandemic has shone a spotlight on the fragility and dependence businesses have on a healthy and mentally well workforce, organisations are also seeing increasing evidence that investment into health and wellbeing is linked to greater levels of employee resilience, something which can help them remain competitive and helps support their long term business sustainability. HSE figures indicate:

  • over 50% of workplace absence is due to stress-related conditions
  • annual cost to employers of poor mental health is estimated to be in the region of £45 billion, with more than half of this attributed to presenteeism (£27-£29 billion)
  • average cost of mental health absence per employee ranges from £1,475 to £2,277. This is similar across the public and private sectors
  • 12.8 million working days were lost due to work-related stress, depression or anxiety
  • an average return of £5 for every £1 spent on mental health intervention.

Legal precedent. Hatton v Sutherland (2002):

The legal precedent on work related stress claims has remained unchanged for nearly twenty years. Hatton v Sutherland (2002) said that employers are not liable for stress-induced illness unless it was reasonably foreseeable, remains the governing authority. However, this should be looked at in context, as the precedent originated from an environment where managers saw employees on a daily basis, and management styles were subsequently more authoritative.

As the last year has shown us, for some industries the traditional 9-5 working day no longer exists, with employees being given more freedom about where and when they perform their role. This has changed the way in which employers and their people communicate and presents a new challenge for management in terms of how they monitor the health and wellbeing of employees.

It is also possible that the increased focus on mental health in the workplace and the pressures brought about by enforced homeworking related to Covid19 will see an increase in the number of claims linked to mental health. Stress affects individuals, their families and colleagues by impacting on their physical and mental health but it also has a negative effect on employers with costs relating to sickness absence, replacement staff, lost productivity and increased accidents.

Andrea Steer, Wellbeing Lead, Zurich Resilience Solutions comments:The revolutionisation of the modern workplace has been significantly fast-forwarded as a result of the pandemic. Therefore, fear, uncertainty and lack of clarity clouds many people’s outlook when it comes to the future of how they will work. Organisations therefore need to ask themselves, are they managing the obvious risks around remote working as well as they could?

“Increased use of technology has led to a level of human detachment not previously experienced. And new risks such as an ‘always on’ mentality and the concept of ‘leavism’, employees working excess hours to impress their boss, only lead to increased mental health risks.  

“It is imperative that employers continue to develop their own policies to manage the unintended consequences of these risks - as well as develop a healthy work culture by demonstratable leadership behaviours. After all, a collective strong mental health can lead to strong and sustainable companies.

“It is also only a matter of time before the legal precedent Hatton v Sutherland will be challenged by claimants in the context of the ongoing workplace revolution. I predict that the landscape of workplace stress claims will change and develop in the coming years, which may well result in an increase in claims unless employers adapt to the challenges of the modern workplace.’

easyJet Partners With Collinson To Provide Passengers With COVID-19 Cover

Collinson has announced it is renewing its partnership with easyJet until at least April 2024, providing travellers with a range of relevant and dynamic insurance options, including dedicated COVID-19 cover for all domestic travel.

The enhanced product, available to include during easyJet’s booking process, will mean customers diagnosed with COVID-19 ahead of a trip are covered for any necessary refunds or rearrangements, as well as being covered for any required medical care if diagnosed with the virus whilst abroad. In the event customers are unable to return home due to being diagnosed with COVID, the policy will also cover them for additional accommodation as well as the cost of returning them home safely.

Today’s announcement is the latest initiative from Collinson, which has launched a long line of new products and propositions designed to get the world travelling safely again in the wake of the pandemic. By providing insurance which travellers know will cover them for COVID as well as other illnesses abroad, the new product from Collinson and easyJet will help reignite consumer confidence in travel, giving much-needed reassurance that future bookings are protected from COVID when travelling.

“We know Brits are chomping at the bit to get out and see the world again when they can,” said Greg Lawson, Head of Travel Insurance at Collinson. “However, some passengers are understandably wary of what will happen to them or their bookings if they catch COVID just before or during their trip. We want to give people peace of mind to encourage them to plan those holidays they’ve been dreaming of for over a year now. When the Government gives the green light to travel again, choosing to fly with an airline – like easyJet – that provides extra COVID-19 insurance is a great option.”

Within the partnership, Collinson will underwrite and service the full range of dynamic and tailored products. These products are filtered to be relevant to the booking profile with business travel routes, for instance, being offered a gadget insurance upgrade while a ski resort destination would be offered a Winter Sport upgrade.

“We are pleased to partner with Collinson Insurance and develop a new travel insurance product for customers which offers COVID-19 travel insurance as standard,” said Sophie Dekkers, easyJet’s UK Chief Commercial Officer.

“The need for travel insurance is greater than ever before, so we know it will help bolster consumer confidence to book and travel, giving holidaymakers a much-needed reassurance for future bookings and possible COVID-19 related disruptions. We have also launched our enhanced Protection Promise meaning our customers can book with greater confidence knowing that if they are unable to travel, or their plans change, so can their flights. 

“As we are looking forward to ramping up our flying programme as soon as it is safe to do so, we can now give our customers added peace of mind that they can book their much-needed holidays knowing they are fully protected should they test positive before they travel, while on holiday or if they have to cancel their trip altogether.”

The Instrumental Role Of Telemedicine During And After The Pandemic

In this exclusive iPMI Magazine article, Damian Lenihan, Executive Director for Europe at Aetna International, talks about how telemedicine is positively impacting access to high quality healthcare, during a global pandemic.

With record numbers of employees working from home and facing new and evolving health pressures, employers have also begun to embrace telemedicine as a way to roll out effective health and well-being strategies.

Telemedicine is easing the burden of new employee health pressures

A survey we conducted with 4,000 global office workers last September shows just how much workers’ mental health has been impacted by the pandemic. From worrying about juggling work and home-schooling, to concerns over being furloughed (not to mention fears over contracting the virus or caring for those who have), lockdown truly tested our emotional resilience.

With social restrictions limiting access to sports facilities, as well as eliminating the commute, most employees have also been moving and exercising less. Add to this the fact that most hospitals and health care centres have been overwhelmed with Covid-19, and businesses are facing a perfect storm: their employees’ health is under more pressure than ever before, but regular health tests and screenings, and even treatment appointments, have largely been postponed unless crucial.

That is why employer-provided access to virtual consultations and health and well-being support during this time has been so important. It has helped to address a clear gap, giving people the much needed opportunity to speak to their GP or other health care professionals, all from the comfort and safety of their own home.

Virtual health for a new type of workplace

As hybrid and flexible working models become a more permanent fixture of working life, employers need to be mindful of the impact this could have on employee experiences and expectations. Our ongoing research into the views of global employees and HR Directors indicates that 3 in 5 UK HR decision makers recognise that expectations around employer-provided health support have changed dramatically since the beginning of the pandemic. For instance, employees say they now want access to more digital health solutions.

Although not completely new, the provision of health benefits through virtual means has accelerated and employee usage is increasing as well. At Aetna International, for example, we saw a 180% increase in global utilisation of vHealth, our virtual telemedicine service, between April 2019 and April 2020, with some regions more than doubling their usage during this time. More generally, the use of virtual health platforms has increased by 200-300% across the globe, showing the increasing demand for such services.

As many firms announce the implementation of hybrid working models, providing health support for teams through digital means, underpinned by a clear internal communications strategy, will be key to ensuring employees can take care of their health and well-being – no matter where they are. 

Employee appetite for digital health solutions in the workplace

The role technology has played in keeping the world connected over the last year has shown just how easy it is to take care of everyday tasks virtually, whether conducting meetings via Zoom or participating in virtual events.  

Previous research we conducted found that 69% of global workers think access to physical health services through their phone would help them better manage their physical health, whilst over three quarters said the same about convenient access to exercise or health appointment options online. It’s clear that even though our lives have been dominated by technology during the past year, employees view health and well-being services through technology as a positive and are keen to see more of it.

Harnessing digital solutions, including telemedicine, will allow employers to more easily cater to the hybrid workforce, as well as help them tackle the long-lasting mental and physical effects caused by the pandemic. In addition, anonymised employee health data could help companies to adapt their digital health benefits and make them more personalised. In fact, our research found that 80% of people would willingly share their anonymised health data if it would help to improve their health and well-being benefits at work. Of course, employees must also feel reassured that their data is secure and won’t be used for purposes outside their consent.

Building the future of virtual solutions and telemedicine

Although telemedicine has been available for some time, the pandemic has helped to establish it as a practical and convenient health care solution. The increased use of telemedicine has changed the way people think about access to health care, and people are now more likely to expect easy digital access to general health information, e-prescriptions in some cases, as well as convenient appointments and quick advice about condition management, for example.

The benefits of telemedicine go beyond this though, and as its role in our everyday lives increases, so will awareness of the benefits it can bring. For instance, dealing with health issues can be stressful and scary, but services such as Aetna International’s vHealth give patients the opportunity to store and access all health documents in one place, making communications between the patient and health care professionals more streamlined and connected. What’s more, employers with workers based in various locations needn’t worry about a service only benefitting some employees, as many services are offered around the world, and in multiple languages.

Telemedicine will never be able to fully replace traditional health systems (and nor should it) but it will certainly be an essential part of them; increasing their scope and easing the burden on currently overtaxed systems. As we move into the next normal, I’m confident that digital health solutions are here to stay, and will only become more embedded in day-to-day life. Employers will need to ensure these are part and parcel of their health and well-being strategies, to help their employees achieve the best possible health outcomes.

 

APRIL And Malakoff Humanis Finalize Their Strategic Partnership Agreement With The Sale Of Axéria Prévoyance

The APRIL and Malakoff Humanis groups announce that they have finalized the transfer of Axéria Prévoyance, a risk bearing company specializing in health insurance, provident insurance and borrowing. 

This sale marks the strengthening of the strategic partnership between APRIL and Malakoff Humanis.

The conclusion of the final agreements between the APRIL and Malakoff Humanis groups follows the completion of the information and consultation procedures applicable in social matters and the obtaining of authorizations from the ACPR and the Competition Authority, in accordance with on schedule.

This sale is accompanied by a distribution partnership concluded between APRIL and Malakoff Humanis. The objective of this agreement is to strengthen commercial relations between the two groups in order to promote their respective developments and increase the service provided to customers.

Leader in wholesale insurance brokerage in France, the APRIL group has now finalized its refocusing on its distribution activities and reaffirms its strong ambitions for growth, in particular in loan insurance, health and personal, professional and micro-life insurance. The historic strengthened strategic partnership with Malakoff Humanis enables APRIL to accelerate its development in these core markets, at the service of its broker partners and its insured clients.

This acquisition and this structuring partnership will allow Malakoff Humanis to pursue its development in the individual health and provident insurance market and in the loan insurance market. Through this operation, the Group will also increase its presence with very small businesses and TNS. This new project with APRIL, leader in wholesale insurance brokerage in France, also illustrates Malakoff Humanis' desire to strengthen its presence on this channel.

 “For several years now, we have had close relations with Malakoff Humanis, who is now one of our main insurance partners. We share their ambitions for development in the life and health insurance markets and we are delighted with the prospects that we are opening together today with a strengthened partnership for the benefit of our partner brokers and our clients ”, explains Eric Maumy, Managing Director. of the APRIL group.

“This operation, with a long-standing partner of the Group, illustrates our development strategy on the individual market and our desire to support VSEs and TNSs with effective and sustainable social protection,” said Thomas Saunier, CEO of Malakoff Humanis.

 

MetLife Foundation Provides Financial Support to Help India and Bangladesh Fight COVID-19 Spread

MetLife Foundation has announced that it is donating USD1.5 million to fund targeted support in India and Bangladesh as both countries struggle to cope with the devastating wave of COVID-19 cases.

The Foundation will channel funds through its partners, including:

  • Habitat for Humanity (India) – to deploy additional beds, equipment, and set-up costs for COVID-19 emergency facilities in Delhi, Maharashtra, Karnataka, and Uttar Pradesh
  • Healing Fields Foundation (India) – to provide tele-consultation, food supplies, medicines, and other home-isolation and management support across 300 villages in some of the most vulnerable states and districts in India
  • Sajida Foundation (Bangladesh) – to support low-income families, predominantly in the capital city of Dhaka, with access to healthcare and other basic needs

Kishore Ponnavolu, President, Asia for MetLife, said: “We have all watched in grief as India and Bangladesh have been engulfed by this wave of infections and deaths. We pray that MetLife Foundation’s donations will help to alleviate some of the strain on healthcare services and bring hope to those who need it most.”

In addition to MetLife Foundation’s USD1.5 million donation, MetLife employees will be able to donate to relief efforts in India, Bangladesh and countries in Latin America facing severe spread of COVID-19 and have their contributions matched by the Foundation.

Ashish Kumar Srivastava, Managing Director & CEO, PNB MetLife, said: “The pandemic is an unprecedented crisis and India has been severely impacted by this latest wave of COVID-19. There is an immediate requirement to support medical infrastructure for those affected and we at PNB MetLife thank MetLife Foundation for supporting India during these testing times with aid across key impacted regions. We are humbled by MetLife standing by us, our society and our nation.”

Ala Ahmad, CEO of MetLife Bangladesh, noted: “We are very proud of the efforts of MetLife Foundation in mitigating the impacts of the ongoing COVID-19 situation in Bangladesh. We stand with our fellow citizens at this time of need and will do our very best to give necessary assistance to the health and wellbeing needs of the people affected by this pandemic.”

More information can be found at www.metlife.org.

Metrojet And Medaire Celebrate Enhanced Partnership With Implementation Of Medaire's Operational Security Solution

Metrojet, a Hong Kong-based, global business jet operator, has announced it has added MedAire’s operational security solution to its fleet, which is already covered by MedAire’s in-flight and on the ground medical assistance service.

This addition ensures best-in-class safety and risk management services for Metrojet’s crew and passengers.

Dedicated to safety, security, and quality service, Metrojet selected MedAire to provide aviation travel security information, analysis and assessment as well as 24/7 global assistance as part of a comprehensive health and security solution.

The agreement sees MedAire providing Metrojet with in-depth real-time travel security reporting including destinations, regions, airspace, and airports, all professionally vetted and analysed by aviation experts. In addition to digitally delivered content, the aviation security team are available around the clock for advice and activation of assistance services, responding to security risks, events and threats as needed.

Gary Dolski, CEO, Metrojet, says, “Safety is key to our organisation. Our client’s peace of mind is essential. MedAire’s integrated security solution of information and analysis complements the travel health component they already provide to our crew and passengers. Together this cements our commitment to safety, security, and quality service.”

Key differentiators for MedAire are its leading assistance capabilities, technology innovation and strong global footprint, which includes the expertise of 2,300 security personnel located throughout the world, wherever clients need to travel. MedAire is the aviation arm of International SOS, the world’s largest assistance company, and has more than 30 years’ experience as a leading travel safety provider for business aviation.

MedAire CEO, Bill Dolny, commented, “We are excited about the opportunity to further our longstanding relationship with Metrojet and their commitment to safety excellence. The pandemic has changed the landscape we operate within, but security will continue to be a top priority for operators around the world. We are proud to support Metrojet with both our security and medical assistance solutions.”

The operational security solution is underpinned by MedAire’s Aviation Security Response Centre and complemented by local offices. In Asia this includes a Regional Security Centre in Singapore, as well as Security Managers in Beijing, Hong Kong, Shanghai, Seoul and Tokyo.

Established in 1997, Metrojet, as part of the Kadoorie Group, pioneered business aviation services in Hong Kong and remains one of the foremost safety and customer-focussed business jet operators and maintenance providers in the Asia Pacific region. The company provides all-inclusive aircraft management, maintenance, and aviation consultancy services to our growing business aviation customer base.

Healix Rolls Out Major Upgrade To COVID Travel Safe

Combining cutting edge technology with best in class medical and risk intelligence to enable business travel in the midst of the global pandemic

While the debate continues around the role of vaccine passports as a means to open up international travel, there has been a clear drive for business to get moving again. But for many organisations the big issue is how to do this while simultaneously prioritising employee health and navigating complex and changing international travel restrictions.

Since its launch in June 2020, COVID Travel Safe has provided hassle-free risk assessments of the medical and logistical risks of individual employee travel plans, enabling organisations to resume critical business travel within the pandemic.

Developed by our industry leading medical and risk management experts, the platform experience begins with the user filling out a personal profile that answers a number of questions about their intended trip alongside a Covid-19 specific medical questionnaire.

Based on the traveller’s unique profile and itinerary, the tool calculates a comprehensive “Risk Score” for each trip and delivers an instant, downloadable assessment of what risks the traveller may face.

To ensure that the platform is up-to-date and representative of the pandemic’s evolution, following a scheduled review, we are delighted to roll out the first major COVID Travel Safe upgrade which sees an update to our methodology and risk categories.

While COVID Travel Safe already measures a range of sub-risk factors including pandemic trend and Covid-19 testing access, alongside practical concerns such as travel bans and curfews, it now accounts for a traveller’s vaccination status.

Also included in the COVID Travel Safe upgrade:

  • Personal Medical Risk: We have introduced an ‘Adjusted Risk’ rating, which will be assigned to those who have completed a full course of a Covid-19 vaccine. This rating is issued alongside the ‘Pre-Existing Medical Risk’, rather than replacing it, due to insufficient data on the longer term efficacy of vaccination.
  • Country Pandemic Risk: This section now comprises six sub-risk categories, introducing ‘Testing’ (on the basis of test positivity rates), ‘Infection Rate’ and ‘Control Measures’. In this upgrade we have also included cases and deaths over the previous 7 days and the country’s progress in mass vaccination programmes.
  • Country Logistical Risk: As governments have implemented, tested and adapted a range of policies to manage the spread of the virus, certain mechanisms have become more established as normative practice, and are introduced to varying degrees in most locations. We have split these into ‘Inbound Travel Logistics’ and ‘Local Logistics’ with high level descriptors. More nuanced information is included in the Snapshot paragraphs and an enhanced section for ‘Detailed Travel Regulations’. ‘Inbound Travel Logistics’ ratings are now supported with information from the market-leading IATA data feed.

Find out more, click here.

Bupa Announces Appointment Of James Lenton As Group CFO

Bupa has announced that James Lenton will become Bupa’s new Group Chief Financial Officer, subject to regulatory approval.

In his previous role, James was CFO of Hammerson plc, a FTSE 250 owner and manager of properties with a European portfolio. James will join Bupa later this year, and Martin Potkins will continue as Interim CFO until then.

Prior to Hammerson, James was both CFO, and a board member of AIG’s European Group, a position he held for four years, delivering new profitability and financing strategies. Earlier in his career he was a Partner at EY providing a range of assurance and advisory services including M&A, financing and external audit. His clients included FTSE 100 companies and financial services groups.

Iñaki Ereño, Group CEO, Bupa said, “I’m very pleased to welcome James to Bupa later in 2021. He brings a diverse range of experiences to the role, including an excellent track record of managing complex organisations through periods of transformation.”

James said, “I’m delighted to be joining Bupa at this exciting time in its journey, and I look forward to supporting Iñaki to position the organisation for continued success in the future.”

Subscribe to this RSS feed

iPMI Magazine Articles

The Instrumental Role Of Telemedicine During And After The Pandemic

The Instrumental Role Of Telemedicine During And After The Pandemic

In this exclusive iPMI Magazine article, Damian Lenihan, Executive Director for Europe at Aetna International, talks about how telemedicine is positively impacting access to high quality healthcare, during a global pandemic. With record numbers of employees working from home and facing new and evolving health pressures, employers have also begun to embrace telemedicine as a way to roll out effective health and...

30-04-2021 Articles Case Studies

Vaccine Passports: Balancing The Benefits Against The Risks

Vaccine Passports: Balancing The Benefits Against The Risks

Dr Adrian Hyzler, Chief Medical Officer at Healix International provides his perspective on the current debate about Vaccine Passports ahead of the EU Commission’s proposals for a ‘Digital Green Pass’, set to be published on 17th March. “There’s no question that any initiative that can enable international travel without increasing the risk of infections from COVID-19 will be welcomed by the...

10-03-2021 Articles Case Studies

1st Use Of A Digital Covid-19 Health Certificate To Cross An International Border Completed By Traveller To Singapore

1st Use Of A Digital Covid-19 Health Certificate To Cross An International Border Completed By Traveller To Singapore

International SOS, the International Chamber of Commerce, and AOKpass Pte. Ltd. have announced the first use of ICC AOKpass to provide a digitally verifiable COVID-19 health certificate for entrance to Singapore. The ability to authenticate health records at border points of entry will help to facilitate the safe and efficient resumption of international travel during the global pandemic. On 21st December, a...

19-01-2021 Articles Case Studies

Most Read International Private Medical Insurance (iPMI) Magazine Articles And Case Studies 2020

Most Read International Private Medical Insurance (iPMI) Magazine Articles And Case Studies 2020

In the article International Private Medical Insurance (iPMI) Magazine looks back at the most read articles and cases studies of the year. Congratulations to Chris Knight, Head of Assistance for Charles Taylor Assistance, who took "pen to paper", providing an excellent article looking at how COVID-19 may affect travel in the future. A warm thank you to all contributors who took the...

24-12-2020 Articles Case Studies

Most Read International Private Medical Insurance (iPMI) Magazine Executive Interviews 2020

Most Read International Private Medical Insurance (iPMI) Magazine Executive Interviews 2020

As 2020 draws to a close International Private Medical Insurance (iPMI) Magazine looks back at the most read interviews of the year. Congratulations to Janette Hiscock, CEO Of Global Solutions Europe, United Healthcare Global who takes 1st place, with an in-depth interview from back in August 2020. A warm thank you to all interviewees who took the time to speak with iPMI Magazine...

23-12-2020 Articles Case Studies

How Can Expats Manage A Lonely Christmas?

How Can Expats Manage A Lonely Christmas?

With Kevin Melton, Sales and Marketing Director, AXA - Global Healthcare. It’s been said already, but 2020 has really been a year we won’t forget in a hurry. Almost the entire world has felt the impact of Covid-19, and the precautions we’ve all taken to prevent the spread of the virus have changed our lives in unimaginable ways. As we approach Christmas time...

22-12-2020 Articles Case Studies

International Accident And Health Insurance: Challenges And Opportunities In A Pandemic

International Accident And Health Insurance: Challenges And Opportunities In A Pandemic

By Dr. Lynn Gordon, Chief Medical Officer, Charles Taylor Assistance. COVID-19 has had a major impact across the world; not just killing over a million people, but also disrupting the global economy, stalling global movement and forcing large swathes of the world’s population to work from home. The 70 million+ cases of COVID-19 to date (confirmed by the European Centre for Disease...

18-12-2020 Articles Case Studies

Digital Risk Management Solutions In A Global Pandemic

Digital Risk Management Solutions In A Global Pandemic

By Angela Smith, Head of Proposition Development at Charles Taylor Assistance. The business travel market contributes as much as $1.4 trillion to the annual global economy, according to the Global Business Travel Association (GBTA). And, as the world continues to feel the heat of the COVID-19 pandemic, there has never been a greater need to enable those who can resume global...

10-11-2020 Articles Case Studies

Why This Is The Time For More ‘Online’ Doctors, With Andy Edwards, Global Head Of International Health Insurance, AXA – Global Healthcare

Why This Is The Time For More ‘Online’ Doctors, With Andy Edwards, Global Head Of International Health Insurance, AXA – Global Healthcare

Around the world, consumers’ use of digital health is rapidly rising, with more people expecting the convenience of accessing all kinds of services, including healthcare, on their smartphones. Since the beginning of the Covid-19 pandemic though, consumer awareness and use of telemedicine in particular has jumped. The status quo has shifted. As people have been forced to adopt social distancing measures, it’s not only become...

03-11-2020 Articles Case Studies

No Deal Brexit Could Leave The European Health Insurance Card In The Cold This Winter

No Deal Brexit Could Leave The European Health Insurance Card In The Cold This Winter

As Brits desperately try to make plans for Christmas and winter breaks, against the backdrop of on-going Covid-19 restrictions, the prospect of a no-deal Brexit could bring more disruption if the European Health Insurance Card (EHIC) is scrapped. So far, the Government has stated its intention to stick to its timeline to leave the European Union on 31 December 2020. At...

19-10-2020 Articles Case Studies

Is The World Finally Taking Telemedicine Seriously?

Is The World Finally Taking Telemedicine Seriously?

Nothing has accelerated the take-up of virtual health services more than Covid-19, so are we looking at lasting changes in consumer health care behaviour? asks Dr Sneh Khemka, VP of Population Health, Aetna International. With the legacy of lockdown still fresh in our minds, many simple tasks have suddenly become much more complicated. Activities that we previously took for granted in...

29-09-2020 Articles Case Studies

Travel Anxiety: Looking To The Future

Travel Anxiety: Looking To The Future

By Chris Knight, Head of Assistance for Charles Taylor Assistance: providers of global medical & security assistance, travel risk and claims management. Not so long ago, global travel intelligence platform Skift coined the term, "Permanxiety" to describe the high levels of worry felt by business travellers - about everything from technology to terrorism and culture wars to climate change.  Little did it anticipate the coming...

09-06-2020 Articles Case Studies

Travel And Healthcare In A Post-COVID-19 World

Travel And Healthcare In A Post-COVID-19 World

By Jenny Cohen Derfler, CEO of Air Doctor Few anticipated this crisis. Everyone is speculating – although "fantasizing" might be a better word – about what the post-COVID-19 world will look like. Experts say that the situation could be under control in the countries that became infected first, but the COVID-19 situation changes too fast, so it is difficult to predict the future.  Despite...

24-05-2020 Articles Case Studies

The Post Pandemic Reality - How Businesses Can Prepare For Re-Opening Of Their Organisations

The Post Pandemic Reality - How Businesses Can Prepare For Re-Opening Of Their Organisations

Healix International, the global travel risk management and international medical and security assistance provider has published the first in a series of whitepapers ‘The post pandemic reality’ exploring what businesses can do to prepare for the re-opening of their organisations.   The white paper can be downloaded by following this link https://info.healix.com/en/post-pandemic-reality The whitepaper covers: What thresholds should be met before re-opening? What site...

18-05-2020 Articles Case Studies

COVID-19 And Its Impact On The Middle East And North Africa (MENA) Region

COVID-19 And Its Impact On The Middle East And North Africa (MENA) Region

Jacob Weiss – Global Threat Analyst – MENA for global travel risk management and international medical and security assistance provider, Healix International, provides an insight into the impact of COVID-19 in the Middle East and North Africa. The novel Coronavirus (COVID-19) has spread to every country in the Middle East and North Africa (MENA) region, with the impact likely to be...

29-04-2020 Articles Case Studies

Traveller Assist Evacuates Scientists From Costa Rican Jungle During COVID-19 Global Lockdown

Traveller Assist Evacuates Scientists From Costa Rican Jungle During COVID-19 Global Lockdown

At 02:45hrs, global medical and security assistance provider, Traveller Assist received a phone call from a distressed male who explained that he was a member of a small scientific team who had been on a remote expedition in the jungles of Costa Rica for the past 12-weeks; with absolutely no contact with the outside world, and seemingly no idea about...

27-04-2020 Articles Case Studies

The Biggest Challenges Faced by Medical Assistance Professionals

The Biggest Challenges Faced by Medical Assistance Professionals

How One Company Repatriated a Complex Claims Patient. Introduction Managing a complex claim is one of the biggest challenges faced by medical assistance professionals. Each claim requires a highly adaptive approach, using specialized techniques, robust multidisciplinary strategies and flawless communication. Harmonizing these elements for success demands a very high degree of flexibility and creativity, in-depth medical knowledge and astute discernment, especially when...

05-03-2020 Articles Case Studies

Driving Innovation In The Travel Insurance Sector With The Travel Health Calculator

Driving Innovation In The Travel Insurance Sector With The Travel Health Calculator

CEGA, a Charles Taylor company, and AXA are driving innovation in the travel insurance sector with the Travel Health Calculator. In October 2019, the Travel Health Calculator was launched by travel insurer AXA. Enabled by technology developed by claims and medical assistance providers CEGA, a Charles Taylor company, the online tool offers a unique solution to travel insurance uncertainty. In short...

04-03-2020 Articles Case Studies

Coronavirus: Are We Overreacting?

Coronavirus: Are We Overreacting?

Written By Danny Kaine, Head of Assistance at Traveller Assist. Let’s put this into perspective. In 2019, the Centre for Disease Control reports that 61,200 people died from the common flu virus. That’s 168 deaths per day! Compared to Coronavirus that was first reported on December 31st with 213 deaths in total until January 31st. Based on last years statistics, 5,208...

31-01-2020 Articles Case Studies

The Challenges Of Living Abroad With Cancer

The Challenges Of Living Abroad With Cancer

Written by Andy Edwards, Global Head of International Health Insurance, AXA – Global Healthcare. Receiving a cancer diagnosis is always daunting, but when that diagnosis is delivered in a foreign country, it can be particularly frightening and potentially, quite a lonely experience. Without warning, someone with a new cancer diagnosis may have to navigate an unfamiliar healthcare system, arrange treatment – sometimes...

30-01-2020 Articles Case Studies

Nepali Government In Collusion With Private Clinic And Helicopter Company To Close IPPG Volunteer Clinics

Nepali Government In Collusion With Private Clinic And Helicopter Company To Close IPPG Volunteer Clinics

Written by Jonathan Bancroft, Managing Director of Traveller Assist. For the past two-years, the Nepali government has vehemently denied their involvement in the helicopter rescue scam that has defrauded millions of dollars from foreign insurers and claimed the lives of several trekkers. In fact, the Tourism Ministry has not only denied that the fraud happens at all, but they have also gone...

27-01-2020 Articles Case Studies

The Future Of Travel Insurance In Nepal

The Future Of Travel Insurance In Nepal

The Tourism Ministry of Nepal has introduced a new bylaw that requires all climbers who want to tackle Everest to submit their full medical history and to show proof of a specialist travel insurance policy that includes air and ground, search and rescue; and in-country medical assistance costs. After a deadly season on Everest, where nine climbers lost their lives earlier...

19-12-2019 Articles Case Studies

Infectious Diseases Abroad: What Should Business Travellers Know?

Infectious Diseases Abroad: What Should Business Travellers Know?

By Dr. Lynn Gordon, chief medical officer for global assistance, travel risk and claims management provider CEGA, a Charles Taylor Company. Business travellers may worry about the threat of infectious diseases, new strains of infection, antibiotic resistance and even pandemics overseas. Recently, dengue fever has been reported in France and Spain; yellow fever in Nigeria; measles in New Zealand; rabies in the...

07-10-2019 Articles Case Studies

The Rugby World Cup 2019 – A Corporate Travel Conundrum

The Rugby World Cup 2019 – A Corporate Travel Conundrum

In this exclusive article Healix International highlights some of the risks businesses should account for when sending travellers to Japan. In an age where the Far East doesn’t seem so far, over 400,000 visitors from across the globe are set to descend on Japan for the Rugby World Cup this September.  Among these will be die-hard rugby fans lucky enough to be...

23-07-2019 Articles Case Studies

On Business And Sick: Who’s There For You?

On Business And Sick: Who’s There For You?

In Mexico for work, a colleague of mine fell ill. So why write about it? There’s nothing unusual about contracting a common illness when travelling: 80% of people experience health issues while on a trip, with varying levels of severity. What was noteworthy, at least from my point of view, was the unusually convenient and efficient medical assistance my co-worker received. He...

22-07-2019 Articles Case Studies

Video: In 2019 The Definition Of An Expatriate Is Obsolete

Video: In 2019 The Definition Of An Expatriate Is Obsolete

The definition of an expatriate is obsolete because more people, including local nationals and expats, regularly travel internationally, due to their lifestyle, income and careers: a view shared by Ian Youngman, author of the brand new IPMI report, International Health Insurance 2019 and Generali Global Health CEO Marco Giacomelli. In the video Generali Global Health CEO Marco Giacomelli explains why IPMI is so...

19-06-2019 Articles Case Studies

Tensions In The Gulf And Iran And The Impact On Insurance Premiums

Tensions In The Gulf And Iran And The Impact On Insurance Premiums

By Jonathan Moss, DWF Partner, Head of Transport and Shipping. Increasing uncertainty and high political instability in the Gulf region is likely to lead Insurers to raise premiums, renegotiate terms of cover and introduce riders to Marine and Energy contracts of insurance and reinsurance. The past two years has seen a dramatic deterioration in Qatar's diplomatic relations with the UAE over allegations...

14-06-2019 Articles Case Studies

What’s Shaping The Assistance Needs Of The Globally Mobile?

What’s Shaping The Assistance Needs Of The Globally Mobile?

Global movement is booming. According to the World Tourism Organisation (UNWTO), international tourist arrivals reached 1.4 billion at the end of 2018: two years ahead of forecasts. The Global Business Travel Association (GBTA) predicts a rise of more than 6% in corporate travel spend this year. And UNWTO anticipates that, by 2030, five million people will be crossing international borders...

09-04-2019 Articles Case Studies

Why Do Expats Fear Coming Home?

Why Do Expats Fear Coming Home?

Living the expat dream is a lifestyle choice that many people would seize if they had the opportunity. The chance to experience different cultures, climates and lifestyles is a prospect too exciting to ignore, and with international travel and trade opening up employment opportunities across the globe, the global expat population is estimated to rise from 66.2m last year to 87.5m in...

14-03-2019 Articles Case Studies

Top 5 Cost Containment Risks For Insurers In Nepal

Top 5 Cost Containment Risks For Insurers In Nepal

By Jonathan Bancroft, Managing Director of Traveller Assist. For insurance underwriters, travel insurance brands and assistance providers with risk exposure in Nepal, a recent announcement by Tourism Minister Rabindra Adhikari, of his intentions to bring those responsible for a multimillion dollar insurance fraud scam to justice, is welcome news. After a 12-month insurance fraud investigation by Traveller Assist into helicopter charter companies...

12-02-2019 Articles Case Studies

Healix Health Services Mental Health And Wellbeing White Paper Helps Brokers Guide Employers’ Mental Health Strategies

Healix Health Services Mental Health And Wellbeing White Paper Helps Brokers Guide Employers’ Mental Health Strategies

2018 was unquestionably a turning point in awareness about mental ill health with a wide range of high profile individuals urging employers, as well as the wider community, to put the issue front and centre.  Employers recognise the importance of understanding mental health issues – and providing workers with the support they need to manage their mental health and wellbeing in...

11-02-2019 Articles Case Studies

Future Of Business Travel Risk White Paper + Survey

Future Of Business Travel Risk White Paper + Survey

Drum Cussac has released its first thought-leadership white paper of 2019 titled ‘The Future of Risk’. The risk consultancy reached out to both clients and security professionals across a wide range of industries in order to identify the key areas of concern for security, risk and travel professionals. The white paper offers crucial business insights into: The future of fully-integrated organisational security The growing...

31-01-2019 Articles Case Studies

White Paper Examines Travel Risk Management For Colleges And Universities Taking Students Overseas

White Paper Examines Travel Risk Management For Colleges And Universities Taking Students Overseas

Studying abroad is exciting for students, but brings a wide range of risks that need to be managed and mitigated by education establishments.  Identifying and tackling these issues is a white paper published by global travel risk management and international medical and security assistance experts, Healix International. ‘Travel Risk Management for Higher Education Establishments’ discusses the evolution of risk, as well...

23-01-2019 Articles Case Studies

Aetna International Paper Examines The Role Of Behavioural And Genetic Data In Detecting And Preventing Disease

Aetna International Paper Examines The Role Of Behavioural And Genetic Data In Detecting And Preventing Disease

Leading global health and wellness benefits provider Aetna International has released a paper Bespoke health promotion: How personalisation is transforming health, which examines the importance of bringing together health and lifestyle data with advances in genetic profiling and technology to help tackle the rising global disease burden. The organisation believes the future of health care lies in the worldwide adoption of a...

06-12-2018 Articles Case Studies

In Pursuit Of Your Travel Dreams: The Way Forward Is Not Always Smooth

In Pursuit Of Your Travel Dreams: The Way Forward Is Not Always Smooth

Based on a true story, “In pursuit of your travel dreams… the way forward is not always smooth” introduces Jeff and Martha Smith, snowbirds in Los Angeles, California, and their experience when Jeff thought he had a cold. Jeff had an opportunity to use telemedicine, visited an urgent care centre and the case study concludes with a visit from a...

12-11-2018 Articles Case Studies

‘Health Tax’ Adding Millions To NHS Financial Burden

‘Health Tax’ Adding Millions To NHS Financial Burden

A tax on health insurance that pushed many thousands of private patients back onto the NHS is costing taxpayers more than £1bn a decade in additional NHS resources – and it could soon get much worse. Findings from independent economic experts Cebr and Bupa has not only verified the link between rising Insurance Premium Tax (IPT) rates and increased burden on...

24-10-2018 Articles Case Studies

Whitepaper PDF Download - Digital Health Platform: Enabling The Digital Transformation

Whitepaper PDF Download - Digital Health Platform: Enabling The Digital Transformation

Customer expectations are higher than ever, often driven by experiences outside of Health. Policyholders no longer just call on you to settle their bills. They want you to help them lead better, healthier lives. Your agents, partners, providers and corporate clients also expect you to improve how you engage with them. Learn how a Digital Health Platform helps you connect systems and...

24-10-2018 Articles Case Studies

The Future’s Healthy For French Expatriates

The Future’s Healthy For French Expatriates

Aetna International recently announced an exciting partnership with French health insurer, that will benefit organisations in France sending their French employees on overseas assignments. Laurent de Veyrac, Senior Director, Strategic Business Development at Aetna International played a key role in setting up the partnership. In this article he explains the cover French nationals are entitled to when abroad and where the...

27-09-2018 Articles Case Studies

Mafuwe Evacuation – Elephant Roadblock

Mafuwe Evacuation – Elephant Roadblock

Awesome Air Evac (AAE) was recently requested to evacuate a patient with a suspected broken pelvis from a bush camp in the South Luangwa National Park in Zambia. There were no medical facilities or resources available in the area to assist the patient, so AAE dispatched an emergency medical doctor and intensive care nursing sister to stabilize and evacuate the patient to...

03-09-2018 Articles Case Studies

It’s In The Genes For International Medical Insurance Providers

It’s In The Genes For International Medical Insurance Providers

Marco Giacomelli, CEO of Generali Global Health (GGH), believes the IPMI market should be embracing genetic tests to better manage the health of members. With genome testing for cancer patients included as an optional service within GGH’s range of Global Choice products, he explains how this procedure will transform the way members can be treated in the future. We introduced genome testing...

18-07-2018 Articles Case Studies

Multinationals Prepare For The Future Of Work With Focus On Mobile Talent

Multinationals Prepare For The Future Of Work With Focus On Mobile Talent

As a result of the digital era, aging populations, skills shortages, and unpredictable political and economic contexts, the landscape of global business is changing as are jobs that are critical for the future of work. Multinationals are embracing this transformation by focusing on mobile talent and assessing the cost of expatriate packages for their international assignees. According to Mercer’s 24th annual Cost...

02-07-2018 Articles Case Studies

Assistance Company Tackling Unnecessary Helicopter Rescues In Nepal

Assistance Company Tackling Unnecessary Helicopter Rescues In Nepal

As it does every spring, a temporary city of tents was erected at the foot of the world’s tallest peak, Mount Everest. Climbers and tourists from around the world - some paying upwards of $50,000 - made this once in a lifetime trip to Basecamp. A pilgrimage. For some, it’s a staging area to the highest point on the planet...

27-06-2018 Articles Case Studies

Keeping Employers and Clients Informed: The US Tax Reform

Keeping Employers and Clients Informed: The US Tax Reform

Let’s clear up some misconceptions regarding changes to US tax laws, or more specifically, things that stay the same. In the era of misinformation, detail is key to being prepared. And companies must be ready to steer their clients and members in the right direction. The Affordable Care Act aims to incentivize every person in the United States to acquire a...

28-03-2018 Articles Case Studies

The Economy of Exclusivity Within the Pharmaceuticals Industry

The Economy of Exclusivity Within the Pharmaceuticals Industry

Written By Armando A. Diaz, Writer, WellAway Limited. Inflation in the pharmaceutical field is rampant and shows few signs of slowing. Hide your wife, hide your kids and show your wallet, the rate of increase is growing for both hospital and non-acute settings and is expected to rise by close to 8% in 2018. Specialty medication such as “biosimilars” and “orphan drugs”...

27-03-2018 Articles Case Studies

Special Transports With ECMO Worldwide By Air Ambulance and MICU Ground Ambulances

Special Transports With ECMO Worldwide By Air Ambulance and MICU Ground Ambulances

The life expectancy of mankind is rising on a global scale like never before in history. The reasons are multifactorial but the most important factors accounted for this fact are better hygiene, the availability of better nutrition and for the developed countries, the benedictions of modern medicine. With an aging population we face new challenges in regards to support the...

01-03-2018 Articles Case Studies

The United States Welcomes Bermuda With The US Insurance Seal Of Approval

The United States Welcomes Bermuda With The US Insurance Seal Of Approval

A short two-hour flight east of the United States lies the beautiful island of Bermuda. This small, yet powerful territory has qualified jurisdiction status from the NAIC, (National Association of Insurance Commissioners). This status breeds many benefits, among them, the reduction of collateral requirements for its reinsurers who do business in the US, a victory for entrepreneurs and beneficiaries alike. Where did it all...

06-02-2018 Articles Case Studies

Fears Of A Tsunami In Alaska Prompt The Issue Of A Level 4 Alert

Fears Of A Tsunami In Alaska Prompt The Issue Of A Level 4 Alert

Fears of a tsunami in Alaska on 23rd January prompted the Healix GSOC to issue a Level 4 alert to client’s employees in affected areas. Craig Webb, Security and Political Risk Analyst at Healix International talks about what happens behind the scenes when such a risk is identified, illustrating the value of Healix Active Monitoring. At 00h31 (local time) on 23rd...

26-01-2018 Articles Case Studies

Omani Expatriates Run For Coverage

Omani Expatriates Run For Coverage

Don’t bother trying to get off the plane in Oman if you do not have expatriate health insurance. Following the government’s recent announcement, you need to have coverage in place before arriving. Only 12.3% of the workers in the private sector of Oman’s workforce are natives to the country. This means that a whopping 87.7% of the workforce are expatriates, foreigners...

05-01-2018 Articles Case Studies

Global Expansion Of 2nd.MD Innovative Expert Opinion

Global Expansion Of 2nd.MD Innovative Expert Opinion

Second opinions can save lives, and that’s exactly what 2nd.MD is doing by facilitating interactive video consults in the second opinion marketplace. Now reaching 46 countries and covering more than 12 million lives, 2nd.MD performs more expert medical consultations than any other service in the market. Facts and Figures The facts of misdiagnoses and medical error are startling. In the United States...

20-09-2017 Articles Case Studies

Discover The Best Practices In Travel Risk Management

Discover The Best Practices In Travel Risk Management

Today’s interconnected world and global economy means that increasing numbers of employees are required to travel extensively overseas, often for long periods of time, to multiple destinations and frequently to very unfamiliar environments. In this white paper Healix International helps us navigate the maze that is travel risk management and explains the fundamental elements of a professional Travel Risk Management Program. An employer’s ‘Duty of...

21-07-2017 Articles Case Studies

Expats, Health Insurance, Impats And Immigrants

Expats, Health Insurance, Impats And Immigrants

We All Know What Health Insurance And Expatriate Mean, Or Do We? Leading iPMI analyst and report author Ian Youngman offers his personal view on the meanings, with a reader warning that what is correct in one country or continent may be wrong in another. Those using Google Translate: you may end up with something else entirely! HEALTH INSURANCE The media, and...

17-05-2017 Articles Case Studies

How Well Are You Preparing Your Staff For Overseas Assignments?

How Well Are You Preparing Your Staff For Overseas Assignments?

The past couple of years have been a stark reminder that as companies and business operations continue to expand overseas, the risks to their travelling employees are greater than ever before. The “Breaking News” of another terrorist attack is often impossible to predict in a corporate setting. However, there are arguably more important aspects to employee safety that are often...

10-05-2017 Articles Case Studies

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

As a specialist intermediary, Nugent Santé predominantly advise and arrange private medical insurance for corporate, SME and personal clients, whether based globally or in the UK. We are based in Preston, Lancashire, and are an appointed representative of one of the largest private medical insurance intermediary agencies in the market, Chase Templeton. Nugent Santé Chairman, Paul Nugent, has been a key figure of Chase Templeton...

27-04-2017 Articles Case Studies

Is International Medical Insurance The Right Choice?

Is International Medical Insurance The Right Choice?

The chances are that you are moving around the world from one assignment to another, so getting an international medical insurance plan that can travel with you will save you from having to switch insurers with each new country that you visit. This will give you the luxury of building up a relationship with one insurer who knows you and your medical...

25-04-2017 Articles Case Studies

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

For worldwide insurance brokers, agents and intermediaries that may be interested in IPMI market entry we asked an executive round table of leading insurance underwriters and providers of IPMI about the benefits brokers may expect if they add IPMI to their insurance product portfolio. Aetna International, Generali Global Health, HealthCare International and Wellaway all had something to say: Damian Lenihan, Aetna International:...

12-04-2017 Articles Case Studies

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

That is, according to Andrew Apps, Head of Global Healthcare at Bellwood Prestbury, when we asked why do global brokers, agents, intermediaries and independent financial advisers choose not to sell international private medical insurance?, at a recent IPMI broker round table. The Round Table Business Forum spoke to leading IPMI C-suite executives at the heart of global PMI about IPMI distribution trends and...

11-04-2017 Articles Case Studies

The Evolving Face Of Health Insurance In The UAE

The Evolving Face Of Health Insurance In The UAE

Written by Simon Isgar Partner Kennedys LLP. Kennedys is an international law firm with expertise in litigation and dispute resolution, particularly in the insurance/reinsurance and liability industries. With over 1,500 people worldwide across 27 offices in the UK and Europe, Middle East, Asia Pacific and the Americas, they have some of the most respected legal minds in their fields. Individuals and organisations resident in the United...

21-03-2017 Articles Case Studies

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

It was Genichi Taguchi an engineer and statistician who said cost is more important than quality but quality is the best way to reduce cost. Everyone likes a good price but when your life is in someone else's hands, how much is too much? iPMI Magazine asked the international air ambulance industry this exact question in the recent round table business forum...

28-02-2017 Articles Case Studies

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

In the recent iPMI Magazine round table business forum International Medical Evacuation and Repatriation Strategies we spoke with the insurance, assistance and air ambulance industry and discussed which policies and procedures may be improved between IPMI payors and providers. This isn't the first time iPMI Magazine has asked this question, and once again, terms of payment make an appearance. The general consensus is...

28-02-2017 Articles Case Studies

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

We all like efficiency - getting things done quickly and easily. In the international private medical insurance business efficiency can make all the difference in the golden hour, when an expatriate has an accident on assignment, or a tourist falls ill on holiday. But how efficient is the process from incident to claim to actual healthcare service access? iPMI Magazine recently...

28-02-2017 Articles Case Studies

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

In a recent exclusive iPMI Magazine round table business forum looking at air ambulance medical evacuation and repatriation services, we asked those at the heart of the global IPMI business why is emergency medical evacuation and repatriation insurance coverage essential for offshore workers, expatriates, business travellers and tourists? As always, the answers were extremely interesting: Andrew Apps, BELLWOOD PRESTBURY: Emergency medical evacuation insurance...

28-02-2017 Articles Case Studies

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

In 2014 iPMI Magazine asked leading C-Suite Executives from the international private medical insurance (IPMI) industry what are the advantages and disadvantages of a typical international private medical insurance plan? The dialog and debate took place at the International VS Local private medical insurance round table, and in typical iPMI Magazine fashion, the commentary was extremely interesting. GREGOR SCHULTE, GLOBALITY HEALTH: The...

28-02-2017 Articles Case Studies

Video: 2016 Air Passenger and Freight Market Analysis

Video: 2016 Air Passenger and Freight Market Analysis

Full-year global passenger traffic results for 2016 shows demand rose 6.3% compared to 2015 (or 6.0% if adjusted for the leap year). This strong performance was well ahead of the ten-year average annual growth rate of 5.5%. Capacity rose 6.2% (unadjusted) compared to 2015, pushing the load factor up 0.1 percentage points to a record full-year average high of 80.5%. A...

08-02-2017 Articles Case Studies

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

With so many opinions and "reports" on BREXIT, iPMI Magazine speaks with leaders from the fields of insurance, assistance and air ambulance and asks, What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry? Ian Youngman, IPMI Analyst: The problem with Brexit is that no politician in the UK, USA or Europe actually knows what is...

27-01-2017 Articles Case Studies

Crisis In Kuwait

Crisis In Kuwait

Tuesday, 06 September 2016 and iPMI Magazine reports that the Health Minister of Kuwait announced that the fatwa and legislative department had given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. The contract is meant to help ease the burden on the current health system and is in line with the...

25-01-2017 Articles Case Studies

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

More unrest in the expatriate community in Kuwait where health minister Dr Jamal Al-Harby has prepared a new price list for healthcare service charges for expatriates and visitors - by mid Feb charges are set to increase by almost 500%! Kuwait officials allege that some expatriates and visitors only visit Kuwait to receive medical treatments, from routine check-ups to more complex surgeries...

25-01-2017 Articles Case Studies

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

According to global medical assistance and claims providers CEGA, there has been a 30% year-on-year rise in demand for privately-funded medical repatriations. Heart problems, long term illnesses and complex fractures are among the most common medical ailments at the source of private repatriations, according to CEGA, with demand spanning areas as diverse as southern Asia, the Caribbean and mainland Europe. "The demand...

06-01-2017 Articles Case Studies

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

In 2017 duty of care is a legal and moral obligation, but how can the international private medical insurance industry assist global employers fulfill their duty of care obligations? The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law and for the very first time, companies can be found guilty of corporate manslaughter as the direct result of serious management failures resulting in...

06-01-2017 Articles Case Studies

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

In an ever riskier world, emergency medical evacuation and repatriation insurance coverage is essential, for offshore workers, expatriates, business travellers and tourists, but why? In a recent exclusive iPMI Magazine round table business forum, we asked those at the heart of global healthcare what they thought. As always, the answers were extremely interesting: Fiona Greenwood, ROWLAND BROTHERS INTERNATIONAL: National and international travel for...

06-01-2017 Articles Case Studies

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

In a way prescient of how health services will need to be delivered in future, international health plan provider Integra Global has worked with Medelinked to provide a secure online platform that empowers its customers to take control of and manage their healthcare and health state; and to view, update and provide trusted medical professionals with tailored access to their...

28-10-2016 Articles Case Studies

Peer To Peer Insurer Lemonade Launches In New York

Peer To Peer Insurer Lemonade Launches In New York

Lemonade, the US's first peer-to -peer insurance company, has been licensed as a full insurance carrier by New York State. NY homeowners and condo owners and renters can now get insured and settle claims instantly, anytime and from any device. "Technology drives everything at Lemonade" said Shai Wininger, President and co-founder. "From signing up to submitting a claim, the entire experience...

23-09-2016 Articles Case Studies

Kuwait To Launch New Expatriate Healthcare System

Kuwait To Launch New Expatriate Healthcare System

The Health Minister of Kuwait Ali Al-Obaidi announced Monday that the fatwa and legislative department has given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. A draft contract has been approved by the fatwa department, which the ministry plans to sign with the Health Insurance Hospitals Company, in order to...

06-09-2016 Articles Case Studies

Understanding PMI And IPMI Market Size Per Country

Understanding PMI And IPMI Market Size Per Country

One of the most frequently asked questions we get asked at iPMI Magazine is what is the size of market for PMI and iPMI by country, and globally? Before we answer that, answer the following 2 questions: If a Frenchman living in London buys an IPMI policy from a French broker who uses an Irish insurer that is part of a German group...

21-04-2016 Articles Case Studies

Hacks Tax and Expatriates

Hacks Tax and Expatriates

Panama law firm announces major data hack. Resignation of Icelandic PM. Swiss police raid Uefa offices. 20 global leaders alleged to have used tax havens. British PM gives 5 different answers to questions on finance after allegations that his father paid no tax for 30 years then eventually admits he profited from father’s offshore fund. China shuts down the Internet...

08-04-2016 Articles Case Studies

Where There's A Will, There's A Way

Where There's A Will, There's A Way

Aviva‘s latest Family Finances Report highlights very clearly the lack of planning people generally have in place should they die. It also reveals that although families know they should plan ahead for the inevitable, they find it difficult to have those important conversations.  The report suggests that 62% of people feel that death is a taboo subject. These figures are borne out...

11-03-2016 Articles Case Studies

Insurance Companies And Products As We Know Them Today Will Have To Evolve

Insurance Companies And Products As We Know Them Today Will Have To Evolve

That's according to Griselle Chernys, CEO, at Wellaway, who took an executive seat on a recent iPMI Magazine round table business forum. Although global risks have changed dramatically, medical inflation and the cost of employee benefits continues to cause concern. In the most recent iPMI Magazine Round Table Business Forum we spoke with leading C-Level executives from the world of International Private Medical...

20-12-2015 Articles Case Studies

Self-Insured Funding – Is This The Right Option For Your Company?

Self-Insured Funding – Is This The Right Option For Your Company?

With rising premiums and reduced benefits to employees, many employers are deciding to self-fund their healthcare benefits, in order to avoid costly healthcare reform mandates, taxes, and inflated insurance carrier profit margins.  Nearly 60% of employers in the USA, of all sizes, self-fund their healthcare plans, states the Employee Benefit Research Institute.  The question remains, “Is self-funded the right option...

04-09-2015 Articles Case Studies

The IRS Moves Towards Implementing The Cadillac Tax

The IRS Moves Towards Implementing The Cadillac Tax

Regardless of the opposition of congressmen, brokers, and employers, on July 30th, the United States Internal Revenue Service (IRS) issued another notice on the Cadillac Tax, which will go into effect in early 2018.  Notice 2015-52 Section 49801 – Excise Tax on High Cost Employer-Sponsored Health Coverage addresses additional topics and issues related to the Cadillac Tax, which will seriously impact...

04-09-2015 Articles Case Studies

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

There are more than 1.5 million seafarers in the world. A majority of these seafarers now have a right to be protected through national laws and practices applying the MLC, 2006 to the ships on which they work. Title 4 of the MLC covers Health Protection, Medical Care, Welfare and Social Security Protection. From August 20th 2013 all vessels over...

26-08-2015 Articles Case Studies

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Introducing a business into new emerging markets is the response from worldwide business owners to the preeminent mega trend that is globalisation. Establishing a global footprint may be of pivotal importance to a wide range of industry, and according to PWC, cross-border assignments are showing no signs of a slowdown. In fact, 59% of CEOs plan to send more staff on...

26-08-2015 Articles Case Studies

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

In a recent International Private Medical Insurance Magazine executive round table business forum, we spoke with leading C-Level executives about the major differences between international private medical insurance plans and local insurance plans. As expatriate hot spots around the world continue to mandate insurance cover for expatriate employees, under various visa and employment laws, questions from the business community continue to...

26-08-2015 Articles Case Studies

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

75 large ships lost worldwide in 2014, down by a third year-on-year. South China and South East Asian waters top loss hotspots. Increasing size of container ships and floating offshore facilities could cause larger losses exceeding $1 billion. Cyber risks a growing concern in shipping sector, particularly around e-navigation. Crewing levels, Arctic shipping, the increase in human trafficking by sea...

26-03-2015 Articles Case Studies

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

Companies plan to continue subsidizing and managing benefits while taking aggressive action to keep costs down. U.S. employers expect a 4% increase in 2015 health care costs for active employees after plan design changes, according to global professional services company Towers Watson (NYSE, NASDAQ: TW). If no adjustments are made, employers project a 5.2% growth rate, putting absolute cost per person...

21-08-2014 Articles Case Studies

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

It isn't easy living as an expat and a mix of social, economic and personal circumstances can lead to failure and return. This is one of the big hidden costs of expatriation. The expat quits the assignment and wants to return to their country of residence. On return, they may also leave the company forcing downtime, time and economic expense and...

21-08-2014 Articles Case Studies

What Has The Maritime Labour Convention Meant For The Insurance Industry?

What Has The Maritime Labour Convention Meant For The Insurance Industry?

The Maritime Labour Convention 2006 (MLC 2006) was adopted at a Maritime session of the International Labour Conference (ILO) in 2006 and came into force on 20th August 2013. There are more than 1.5 million seafarers in the world and a majority of these seafarers now have the right to be protected through national laws and practices, applying the MLC 2006 to...

21-08-2014 Articles Case Studies

Defining International Assistance In 2014

Defining International Assistance In 2014

International tourist arrivals grew by 5% in 2013, reaching a record 1,087 million arrivals. Despite the current global economic climate, international tourism results were well above expectations, with an additional 52 million international tourists travelling the world in 2013. For 2014 the UNWTO forecasts 4% to 4.5% growth, above the long term projections. Demand for international tourism was strongest for destinations...

20-08-2014 Articles Case Studies

Managing Risk And HR Asset Protection In The Oil And Gas Industry

Managing Risk And HR Asset Protection In The Oil And Gas Industry

The recent Al-Qaida attack on a natural gas facility and subsequent hostage situation in Algeria, represents some of the extreme dangers Oil and Gas workers face 365 days a year. Originally published 29/1/2013. Militants stormed the Tigantourine natural gas facility near In Amenas with dozens of people killed. Tragically when Algerian military forces stormed the facility, more fatalities were caused. This dramatic...

06-03-2014 Articles Case Studies

The Advantages of Telemedical Consultation

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Telemedical consultation, which may also be referred to as telemedicine or telehealth consultation, focuses on providing patients with the best possible telephonic advice, independent of the location the caller is in. This method of advice is already common in the United Kingdom and Switzerland and is gaining international momentum. The use of telemedical providers plays an...

19-08-2013 Articles Case Studies

International Assistance Group Core Partner ihi Bupa Evacuates British Road Crash Victim from Somalia

A 53-year old British ihi Bupa Travel member was recently involved in a serious road accident in Somalia. Once at the ER in a local hospital, the member’s friend contacts ihi Bupa’s 24-hour assistance service team requesting an air ambulance evacuation. Shortly after the member has been evaluated, ihi Bupa’s medical consultant speaks to the treating doctor. This is the...

19-08-2012 Articles Case Studies

International Assistance Group Core Partner AA International Evacuates Shotgun Wounded Tourist

AA International, Core Partner of the worldwide network of assistance companies, International Assistance Group, received a request from a German Assistance company requesting to organise a medical evacuation of an injured German National from Jayapura, Papua to Singapore. AA International immediately organised the appropriate team and its own air ambulance, a Learjet 35A, for the mission. AA International departed with an...

19-08-2012 Articles Case Studies

Air Medical Transportation Europe

  Düsseldorf 08:00 AM: A call comes in to operations of Jet Executive, JEI: a 30 year old man vacationing on Mallorca, Spain is suffering from a fracture of leg and rip after a motorcycle accident. While speeding on the highway he hit a pole. The girlfriend of the patient was sitting in the back but luckily she didn’t have any...

01-02-2012 Articles Case Studies

Business Trip Security Development Of Company Risk Management Plans

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Companies are often careless about “Business Trip Security”. Only few purchase adequate travel insurance programs. Efficient risk management for employees and for the company itself is the exception. This is considered negligent as organizations have a general statutory duty of care towards their employees. The “EU Corporate Manslaughter and Homicide Act”, which is planned...

19-11-2011 Articles Case Studies