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International Private Medical Insurance Magazine (iPMIM) is the ultimate Health and Medical Insurance Digital Media serving expatriate, corporate, health and travel insurance markets. Due to the nomadic nature of the international healthcare industry iPMI Magazine is an internet based news service, for worldwide healthcare professionals, who need to understand the impacts of healthcare and insurance policy, regulatory, and legislative developments. Combined with in depth health insurance industry analysis, best-in-class health insurance industry data, and exclusive, C-Suite Executive health insurance interviews and round tables, iPMI Magazine bridges an information gap between healthcare payor, provider and patient. Written by the health and medical insurance industry, for the health and medical insurance industry, iPMIM is supported and designed by leading international medical insurance companies and service providers.

Website URL: http://ipmimagazine.com

ROCK Insurance Group Launches New Underwriting Agency, Tigon Cover Services Limited

ROCK Insurance Group has launched Tigon - an Underwriting Agency that provides insurance products to the UK Travel and Broker markets.

The Tigon business was set up to enable ROCK to diversify its product range beyond travel insurance and open up wider distribution networks in the broker market. To do this, it challenges the status quo to deliver results to its clients and business partners alike and offers a personalised experience for brokers.

Tigon works with its insurer partners and underwrites the following insurance products for the travel sector and broker market:

  • COVID19 Cancellation Cover (Tour Operators)
  • COVID19 Cancellation Cover (Consumer)
  • Travel Insurance

The strategy is to write a balanced, disciplined, and structured book of business that will provide a profitable return for its insurer partners. Tigon develops products with an emphasis on value and breadth of service and product range.

Tigon has currently launched three products:

  • COVID-19 Cancellation Cover for Tour Operators: This product is offered to travel companies who take the cover out to ensure they can protect their customers’ money if their customer cannot travel due to COVID-19. 
  • Cancellation Cover including COVID-19 for consumers: This product is offered to travel companies who take the cover out to ensure they can protect the customers’ money if their customer cannot travel due to COVID-19 and wider cancellation perils such as accident, illness, fire or flood, redundancy etc. with an option of a benefit for COVID-19 hospitalisation in resort. 
  • Travel Insurance: Includes medical cover up to £10 million, cancellation cover up to £5,000, personal possessions cover up to £3,000, optional cover for golf, winter sports and more and medical screening available for pre-existing conditions. Also provides cover for: cancellation costs if a customer tests positive within 14 days of their trip, cancellation costs if a customer is hospitalised, cover if they are denied boarding due to COVID-19, cancellation costs if accommodation closes, cover extension if a customer has to self-isolate following a diagnosis abroad and cover for single trips within Europe if the Foreign, Commonwealth and Development Office’s advice changes for a destination due to COVID-19 before travel.

Ashley Millington, Director at Tigon Cover Services Limited says, “We are delighted to launch our underwriting agency. We pride ourselves on the experience of underwriting along with swift responses and rated security – it is our ambition to provide a truly compelling solution for the insurance industry. The stakeholders of ROCK have a vast amount of experience within the insurance market and have a good track record to support this, so we are thrilled to have their backing and expertise. Our success is dependent on our staff and our brokers convincing clients and prospective clients that price, although important, is not the only criteria for the purchase of insurance. We look forward to building successful partnerships in the broker market.”

Antony Martin, Managing Director at ROCK Insurance Group says, “We are delighted to launch Tigon Cover Services Limited as its majority stakeholders. I have worked closely with Ashley for years and know that he and the team share the same core values as ROCK in their determination, confidence and, trustworthiness so brokers will be in great hands. Tigon’s insurance products will be vital to the travel trade as it starts to recover from the pandemic. We look forward to diversifying our product range beyond just travel insurance through our affiliation with them.”

PwC UK Predicts Global Insurance Run-Off Liabilities To Reach $864bn

Welcome to the thirteenth edition of PwC’s Global Insurance Run-off Survey, which has been produced in conjunction with IRLA and AIRROC.

The growth in legacy activity predicted in the last edition of this survey has materialised, boosted by significant investment in both new and existing legacy players. The market has maintained its momentum, with over 100 legacy deals publicly announced since our last survey, consistent with the volume in the prior period.

Survey respondents predict legacy deal activity will remain at record highs, with the US and Lloyd’s markets continuing to be particularly busy. Respondents further indicated that they expect the sector to be heavily influenced by factors such as increased levels of capital availability and hardening live market conditions which will ensure a strong supply pipeline over the next two years. We would like to thank everyone who responded to our survey. Learn more about some of our key findings below.

 

Survey key findings 

  • The majority of survey respondents believe the global legacy market is growing 
  • Key restructuring drivers remain consistent with the deal flow that has been observed in the market over the past two years. 
  • Releasing capital continues to be the primary driver of run-off activity, followed closely by disposing of non-core business and achieving early finality.
  • 93% of respondents believe new capital will continue to be made available to legacy market players in the current hardening market.
  • 79% of respondents foresee consolidators pricing legacy deals at Internal Rates of Return (IRR) of between 10-20%.

Estimates of market size 

  • Overall, PwC estimates that the global non-life run-off reserve has increased to US$864bn, a 9% increase since the previous edition of the report.
  • The North America region continues to dominate, with reserves of US$402bn.
  • UK and Continental Europe markets have a combined reserve of US$302bn.
  • Run-off liabilities in other key territories, including Asia, the Middle East and South America, have combined liabilities of US$160bn.

Read the full report, click here.

 

Report investigates How COVID-19 Has Affected Global Housing Market Trends For Expatriates

Finding a new home is an essential and challenging aspect of international relocation. Whether rented or owned, an expat’s home is an important element of their new life abroad: a safe place in a new country - and often a new culture.

But as COVID-19 continues to affect international travel, local economies and people’s personal plans, international health insurance provider Aetna International has revealed how the pandemic is reshaping housing markets across the world.

The Global Housing Market report reveals that:

  • House prices have become more affordable for the average family in countries including China, Germany, Hong Kong, Singapore and the UK
  • France and Indonesia have seen housing prices increase relative to average income
  • The Philippines saw the biggest increase in price-to-income ratio, from 23.63 to 29.92. This means that house prices are almost 30 times the average family income

Impacts in key countries can be found below. The full Global Housing Market report, which contains more data including price-to-income ratio data as well as purchase and rental market highlights, can be found here: https://www.aetnainternational.com/en/about-us/explore/living-abroad/expatriate-life/global-housing-market-trends.html

Impact by country

UK

The UK’s rental and housing markets maintained stable increases into the early part of 2020, but these reversed in mid-2020 – bucking predicted gains - when the pandemic’s first wave peaked.

While there were percentage drops, the change was not quite as dramatic as other countries. The biggest switch was 2.8% for price-to-rent outside city centres. While the overall changes are slight, renting has become less attractive and buying property more affordable. However, it remains to be seen how the government’s freeze on stamp duty (tax on buying property) in mid-2020 will impact the housing market when it ends in March 2021.

“While COVID-19 has clearly had a dramatic impact on the global housing market, it will be difficult to fully assess the resulting change until economies stabilise.” Said Caroline Pain - Senior Vice President, Customer Proposition, Aetna International.

“The pandemic could spur further fluctuations in the global housing market, so pre-trip planning is more essential than ever during this uncertain period. Expats looking to move abroad should consider the measures put in place to support the housing market by the government in their destination country.

“Above all, expats should prioritise the health and well-being of their family - relocating to a new country is big life change even when there isn't a global pandemic.”

Germany

In Germany, both the rental and purchase markets are lower than forecast. Price-to-income and mortgage as a percentage of income both saw a decrease of 0.7%, while price-to-rent ratios dropped inside and outside major cities by 0.9% and 2.9% respectively.

As such buying property is currently more favourable than renting - a potential issue for expats considering a short-term move.

The nation’s proactive response to the first wave of COVID-19 may well be a reason for the relatively low impact on Germany’s housing markets, which was not impacted as badly as similar countries, such as the UK.

China

Despite projected growth, the relative percentage change between mid-2019 and mid-2020 was -5.1% for mortgage as a percentage of income and -6.2% for price-to-income.

The report reveals that, relatively speaking, house prices in China are falling. These low prices may explain the news reports from 2020 that suggest sales are booming in China. This may be due to buyers taking advantage of affordable mortgages.

Hong Kong

In recent years, Hong Kong has maintained a steady purchase and rental market. However, in 2020, the rate of growth in the rental market slowed and both price-to-income ratio and mortgage as a percentage of income bucked predicted trends, with price-to-income ratios dropping by 11.9% from mid-2019 to mid-2020.

As a result, the affordability of buying a property has increased for many families on an average income.

Indonesia

The Indonesia purchase market has witnessed notable divergence from predictions. Since mid-2019, mortgage as a percentage of income rose by 58.9% and price-to-income ratio increased by 41.3%, making housing far less affordable for the average family during the course of the pandemic.

Indonesia experienced a steady growth in COVID-19 infections in 2020. Coupled with an economy in recession, the affordability of housing may continue to feel the impact of these combined circumstances.

Metrics used in the analysis

●     Price-to-rent ratio shows the average cost of ownership divided by the estimated rent for properties in city centres and those outside the city centre. Lower values suggest that it is better to buy rather than rent, and higher values suggest that it is better to rent rather than buy

●     Price-to-income is the ratio of apartment prices to average disposable income. Lower values mean more affordable housing

●     Mortgage as a percentage of income is a ratio of the actual monthly cost of the mortgage to take-home family income. Lower values mean more affordable housing.

Methodology

Using data from Numbeo, house price, mortgage and rental metrics were measured from 2015 onwards, to predict how specific markets ‘should’ have looked in 2020. These predictions were then compared to the latest data to uncover recent and emerging trends in global housing markets, many of which can be attributed to the direct and indirect impact of COVID-19.

Think Insurtech And INSquary Forge Partnership

Insurance companies are keen on working only with those intermediaries who are fully compliant with the corresponding regulations.

The EU requirements (GDPR and IDD) act as a benchmark for such regulations. These companies are constantly looking for solutions which could facilitate and simplify the process of their increasingly demanding due diligence in terms of verifying the regulatory compliance of their partners.

In this context, the two innovative companies Think Insurtech and INSquary announce a partnership.

RELATED READING: iPMI Magazine Speaks With Olivier LE FAOUDER, CEO And Brian S. Piper, Co-Founder - Strategic Business Development, Think Insurtech

Think Insurtrech, through its SaaS platform, offers insurers, providers and brokers a platform to manage the compliance of the distribution of health insurance with the aforementioned regulations. This platform manages their commitment through a community, along with the digitization of the customer journey from the electronic signature to the online payment.

INSquary has developed an internet platform, accessible in SaaS mode on subscription. This allows distributors and outsourced services to assess the compliance of their practices with the regulations in effect. The process is as follows: 

  • A questionnaire is followed by the submitting supporting documents in a secure “virtual binder”.
  • The risk carriers (insurers) or wholesale brokers then learn about these “virtual binders”.

INSquary has a multilingual platform that presents several versions of questionnaires: a “global” version (based on European regulations) and “local” versions (based on national regulations).

The partnership between the two companies aims to use their complementing features and abilities to help their users, the professionals in the insurance sector, to comply with international compliance regulations in the best possible manner.

About INSquary:

INSquary is a "RegTech", awarded by Finance Innovation, which uses the potential of digital technology to facilitate and secure relations between insurers and their partners (intermediaries, outsourced services) concerning the dematerialized formalization of agreements and compliance of their regulatory obligations. INSquary aims to be the benchmark platform for "KYD" (know your distributor) at European level. Website: www.insquary.com.

Press contact: Rémi Villiers-Moriamé, CEO.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cellphone: +33 (0) 6 87 23 71 10

About Think Insurtech:

Think Insurtech (LF Finance SAS a part of AOC Insurance Broker group) is a software publisher specialized in PMI & IPMI with a SaaS Platform to manage A to Z the distribution of medical insurance (Individual/families module – Corporate module – Community platform module – Compliance module - Travel Insurance module API) in a global and connected environment. We offer a comprehensive approach and process in working with clients to place both international and domestic healthcare cover including group life and protection.income

Website: www.thinkinsurtech.com

Press contact: team@thinkinsurtech.com

Phone: + 33 (0) 1 49 97 8038

FBNInsurance Partners With Collinson To Launch International Health Insurance Plan

FBNInsurance, a Nigerian life insurer and a member of the SANLAM group, has partnered with Collinson to launch SmartHealth International, a market specific international health insurance product for critical medical conditions. 

Addressing the health insurance gap in the Nigerian market between domestic and international health insurance products, FBNInsurance and Collinson have collaborated on the design of SmartHealth International, which will deliver a suite of new affordable health insurance products aimed at Nigerian employers desirous of protecting and giving peace of mind to its employees and their families.

NAICOM approved, SmartHealth International, is designed to complement local healthcare cover by providing cover for treatment abroad should an employee or family member develop a critical medical condition that cannot be adequately treated in Nigeria.

FBNInsurance, a leader in Life insurance in the country, delivers products that help customers enjoy the peace of mind that comes from managing the risks of everyday life and the introduction of a health insurance proposition complements its portfolio strategy. With national presence in strategic geographical locations across the country, FBNInsurance will market SmartHealth International across Nigeria, whilst partnering with Collinson to leverage its in-house international insurance and assistance expertise to provide international access to an extensive network of Collinson certified medical providers.

Understanding the drivers for affordability, and at a time when provision for adequate healthcare and peace of mind has never been more top of mind, SmartHealth International is an affordable solution for the treatment of complex and critical care treatments. The proposition has been designed to cater for  specific critical complex medical events such as cancer and those requiring renal, orthopaedic and neurosurgery, as well as serious trauma injuries sustained in road traffic accidents. These collectively are the primary medical conditions for which Nigerians are currently leaving the country to seek medical care abroad.

Each case will be individually case managed and assessed, working closely with attending doctors in conjunction with Collinson’s expert international medical team. Depending on the level of cover purchased, eligible policyholders will be flown to South Africa, India or the UK, and even North African countries, where Arabic speaking is required.  

Speaking about the Launch, the Managing Director/CEO of FBNInsurance, Val Ojumah said “At FBNInsurance, one of our primary objectives is to help people, businesses and communities get back on their feet when the unexpected happens and it has never been more pertinent than now to offer our customers more choice and peace of mind when it comes to their healthcare. We are delighted to be launching this proposition in partnership with Collinson. Our teams have collaborated to develop a unique and affordable international healthcare solution that not only caters for critical medical conditions that cannot be adequately cared for in Nigeria, but also delivers innovation locally across health insurance product design”.

In addition, Lawrence Watts, Head of Insurance at Collinson, commented “Our health and the health of our loved ones has never been more top of mind and so Collinson is proud to be partnering with FBNInsurance to give their Nigerian clients access to optimum international healthcare whilst maintaining value for money. At a time when the demands of even the best of healthcare systems globally are under pressure, it’s vital to provide healthcare alternatives to consumers, particularly in markets where we have identified a gap between domestic and international cover.”

 

iPMI Magazine Marketing And Advertising Media Kit 2021

Learn All About iPMI Magazine Professional Digital Advertising, Media & Marketing Services In The Brand New iPMI Magazine 2021 Marketing And Advertising Media Kit.

  • STATS: Get all the traffic stats and latest reader info on;
  • iPMIM FORMATS: Explore the varied media formats available;
  • COUNTRIES: Discover the Geographics of the iPMIM audience;
  • SPONSORS: Learn why and how the industry is working with;
  • iPMIM RATE CARD: Find a suitable rate and marketing program.

iPMI Magazine is where the international medical, health care and expatriate market go to protect insureds, find new providers, expand worldwide broker networks, build new relationships and stay 1 step ahead of the risk.

“The International Private Medical Insurance Magazine have great market knowledge and experience in the iPMI sector and they produce excellent market updates. We are delighted to be associated with Christopher Knight and his team.”

CHRISTOPHER PERCIVAL, BOARD DIRECTOR, HEALTHCARE INTERNATIONAL

Over 40,000 international private medical insurance executives, in over 120 countries, rely on iPMI magazine each month to stay 1 step ahead of the risk.

Due to the nomadic nature of the international private medical insurance (IPMI) market iPMI Magazine is an internet based news service for worldwide insurance and assistance professionals who need to understand the impacts of health care and insurance policy, regulatory, and legislative developments.

iPMI Magazine is the only truly global IPMI media serving the international medical insurance and assistance industry. Trusted by leading iPMI payors and providers we deliver all of the industry news under 1 roof.

  • Always-on digital media;
  • Highly referenced by the industry;
  • 40K+ unique readers each month;
  • 11 years in operation;
  • Increase online influence;
  • Drive targeted web traffic;
  • Written by the industry;
  • Educational and informative;
  • Regular news = regular readers;
  • Executive and exclusive;
  • All the news under 1 roof;
  • Easy to access.

Readers find iPMI Magazine via the following means:

  • iPMI Magazine subscriber database - see page 9;
  • Email newsletters;
  • Social Media;
  • Web searches from sites like Google;
  • By habit;
  • Recommendation.

“If you want to succeed in the Global IPMI business, I highly recommend that you get to know Christopher Knight.”
MICHAEL NOLE, HEAD OF BUSINESS DEVELOPMENT, CIGNA Global IPMI.

“iPMI Magazine is an excellent source of in-depth information on our market and useful to a wide range of brokers, customers, insurers and service providers.”

RICHARD DI BENEDETTO PRESIDENT - AETNA INTERNATIONAL

Book A Free Digital Media Consultation With An IPMI Marketing Expert

Write to ipmi[at]ipmimagazine.com to book a free digital marketing consultation today.

REVA Opens New Ireland Base

REVA continues to expand its award-winning global services with a new full-service base of operations in County Clare, Ireland, at the Shannon International Airport (EINN).

The Ireland base, first announced in 2020, received its final approvals in early February and is now fully operational with a full-time Ireland-based crew.

“I am very confident in the skill of our clinical crews based at Shannon, led by Dr. Adrian Murphy, a leader in pre-hospital medicine, we have some of the most capable critical care crews in the air ambulance world,” said Steve Williams, Global Director of Medical Operations.

REVA’s newest base addresses clients’ needs for both long-range and regional providers in the market. The company saw the ability to leverage the Shannon Ireland base to speed up transatlantic operations between the Americas and Europe offering a quicker patient transport time, providing fewer delays for crew repositioning and overnights, and ultimately minimizing the hospitalization costs at the treating facility.

Until now, REVA’s base in Schenectady, NY (KSCH) served Europe, Africa, and the Middle East. The new base in Ireland is strategically positioned to serve Europe, Asia, the Middle East, and Africa, providing the company a foothold in a part of the world with fewer air-ambulance and medical transport service options.

“Our latest expansion into the EMEA region reflects REVA’s commitment to delivering customized aero-medical solutions to meet our clients’ needs. We look forward to offering fast, reliable, and cost-effective services our clients have grown to trust over the years,” said Douglas Weisz, Senior Account Executive.

The Shannon Ireland operation features, a company-owned Hawker 800XP, operated through a strategic partnership with Gainjet Ireland. The Hawker 800XP offers a spacious stand-up cabin, enclosed lavatory, and room to accommodate up to three or four family members.

“We are extremely excited about the opening of our new base in Ireland. We have had excellent support from the Irish Development Agency (IDA) and the Pre-Hospital Emergency Care Council (PHECC) in setting up our base. We look forward to our partnership with Gainjet Ireland Ltd and working with health care professionals across Ireland and throughout the EMEA region to provide high-quality critical care and aviation services.” said Shannon Schell, President, and CEO of REVA, Inc.

Headquartered in Fort Lauderdale, Fla., with satellite operations in San Juan, Puerto Rico, and Schenectady, N.Y., the Ireland operation increases the number of global bases to four with more than 350 employees worldwide. REVA flights operate 24 hours a day, seven days a week, offering onboard medical staff that utilizes fixed-wing aircraft that serve as air ambulances.

 

 

Health Passports Are Already Here!

The UK Government are reported to be discussing the introduction of so called ‘Covid passports’ today in a bid to get overseas travel moving again.

However the Travel Risk and Incident Prevention Group (TRIP) are keen to point out that ‘Health passports’ have been around for years. 

Lloyd Figgins Chairman of the TRIP Group and travel risk expert explains: explains: “Health passports are being talked about as though they are something new; well, the breaking news is they’re not. They have been around for a while, both as an app for a smartphone, and as a card you can carry on your person in case of an emergency.

“They are an effective way of allowing vital information to be accessed quickly and accurately. To include information regarding Covid-19 vaccination and testing is a very simple procedure for the suppliers of these passport systems and will allow travel to open up faster once they are uniformly rolled out.

“For years now we have travelled with Yellow Fever certificates, which are internationally recognised and accepted. The health and financial benefits of having an internationally aligned system is essential in allowing travel to resume in a safe and effective manner. It also helps reduce vaccination and health information being exploited.”

In the last week, the governments of Greece and Spain have voiced their support for such a system and ultimately, it’s governments who will decide which system will be used and the more joined up they are in their approach the better it is for anyone wishing to travel.

Figgins commented: It’s in the UK government’s best interests to get on-board with what other nations are suggesting and to do so quickly. Equally, airlines, cruise lines and tour operators will all have their own rules on health passports, with Qantas and Saga Cruises already saying that proof of vaccination will be required for their passengers.

“This should be something that’s welcomed by governments, travellers and tour operators alike, as it adds another layer of safety and security to those travelling. Health and vaccination information can be accessible, all with just the swipe of a QR code or via an app. Those who have ever been admitted to a medical facility know that on arrival you will be asked a series of questions, including if you have any allergies, what medications you’re taking and details of your past medical history. Imagine if all this information could be accessed by medics, even if you’re unconscious. This could be truly lifesaving and certainly allow doctors to ensure you receive the correct and appropriate medications and interventions, so it goes well beyond just dealing with Covid-19.”

Concerns have been raised about people being tracked and their data being used by governments and others to gain information about them but as Lloyd explains this is already happening: “Every time you check-in for a flight, arrive at a hotel, use your smartphone, you’re being tracked and your data is being used. Those who use fitness apps and activity monitors, you have already willingly given your health data away, right down to your heart rate and eating habits. Willingly providing information on vaccinations is a small price to pay, compared to the data we already give away to large corporations for free.”

Arch Insurance Announces Streamlined Experience for Pricing and Purchase of Business Travel Accident Insurance

Arch Insurance Company today announced a new online platform that allows brokers to rapidly price and purchase Business Travel Accident (BTA) policies for U.S.-based companies with up to 250 business travelers.

The platform, called Arch BTAExpressTM, leverages a state-of-the-art underwriting and technology experience, allowing simple plan design selection, pricing and binding of BTA policies, with most quotes delivered almost immediately. The result is a substantial reduction in the time and effort it takes brokers to obtain coverage for their clients’ business travelers.

“We’re pleased to announce our new BTA product options and platform, in an environment where efficiency and simplicity are definite advantages,” said Jeff Ray, SVP, Arch Insurance Company, Accident & Health. “We are anticipating an increased interest in travel insurance coverage for both business and leisure travel due to heightened COVID-19 awareness, and our new approach to connecting brokers and insureds with our products will simplify the process.”

Arch’s BTA products offer businesses a choice of product options that include the ability to add out-of-country medical expense coverage. All plans include valuable travel assistance services, including but not limited to worldwide medical and evacuation assistance for employees and any accompanying family members as well as other specialty benefits to assist with the expenses of rehabilitation, counseling, family reunion and childcare needs resulting from accidents while on business travel.

The technology used for this online experience builds on Arch’s award winning RoamRight® travel insurance technologies and platform through which travel advisors and insureds have been purchasing leisure travel insurance for almost a decade.

Arch will host a webinar to showcase the new BTA offer and purchase platform on Feb. 23, 2021. Click here to register.

Pacific Prime Acquires CXA Group's Brokerages

Insurance brokerage Pacific Prime has solidified its foothold in Asia Pacific by acquiring the Hong Kong and Singapore brokerage arms of CXA Group, an insurtech company that has exited this sector to focus on its cloud-based enterprise SaaS business. The acquisition deal took place on February 4th, 2021.

CXA's insurtech business is backed by HSBC, Singtel Innov8, the Singapore Economic Development Board's investment arm EDBI and B Capital Group, the venture firm of Facebook co-founder Eduardo Saverin.

The acquisition of CXA Group’s brokerage arms in Hong Kong and Singapore is a breakthrough, as Pacific Prime seeks to continually expand in the Asia Pacific region and globally. The acquisition gives Pacific Prime the technology to offer full-flex and simplified flex solutions to all of its clients around the world.

Neil Raymond, CEO of Pacific Prime, welcomed this move, “CXA Group has expertise that we can benefit from, particularly in using technology to transform the employee benefits landscape. I believe this makes us the third biggest employee benefits broker in Singapore and Hong Kong after the mergers of Aon-WTW and Mercer-JLT. This acquisition propels us towards our long-term objective of being the leading global employee benefits specialist.”

Rosaline Chow Koo, CEO of CXA Group, said, “We’re confident to leave our Hong Kong and Singapore brokerage arms with Pacific Prime, as we share the same commitment to being technology-driven.”

Historically, Pacific Prime has built all of its own insurtech in-house; 15% of its 600 staff are IT-focused. This insurtech approach has been largely responsible for Pacific Prime's growth over the past decade. The technology it is acquiring as part of the CXA deal is extremely complementary to Pacific Prime's in-house technology, and will allow Pacific Prime to offer employee benefits flex solutions to large multinationals, as well as smaller SMEs.

The acquisition will serve to bolster Pacific Prime’s employee benefits and compensation technology, enabling global HR teams to simplify plan administration across multiple jurisdictions and leverage valuable insights from data, as well as streamline total rewards management.

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Travel Anxiety: Looking To The Future

Travel Anxiety: Looking To The Future

By Chris Knight, Head of Assistance for Charles Taylor Assistance: providers of global medical & security assistance, travel risk and claims management. Not so long ago, global travel intelligence platform Skift coined the term, "Permanxiety" to describe the high levels of worry felt by business travellers - about everything from technology to terrorism and culture wars to climate change.  Little did it anticipate the coming...

09-06-2020 Articles Case Studies

Travel And Healthcare In A Post-COVID-19 World

Travel And Healthcare In A Post-COVID-19 World

By Jenny Cohen Derfler, CEO of Air Doctor Few anticipated this crisis. Everyone is speculating – although "fantasizing" might be a better word – about what the post-COVID-19 world will look like. Experts say that the situation could be under control in the countries that became infected first, but the COVID-19 situation changes too fast, so it is difficult to predict the future.  Despite...

24-05-2020 Articles Case Studies

The Post Pandemic Reality - How Businesses Can Prepare For Re-Opening Of Their Organisations

The Post Pandemic Reality - How Businesses Can Prepare For Re-Opening Of Their Organisations

Healix International, the global travel risk management and international medical and security assistance provider has published the first in a series of whitepapers ‘The post pandemic reality’ exploring what businesses can do to prepare for the re-opening of their organisations.   The white paper can be downloaded by following this link https://info.healix.com/en/post-pandemic-reality The whitepaper covers: What thresholds should be met before re-opening? What site...

18-05-2020 Articles Case Studies

COVID-19 And Its Impact On The Middle East And North Africa (MENA) Region

COVID-19 And Its Impact On The Middle East And North Africa (MENA) Region

Jacob Weiss – Global Threat Analyst – MENA for global travel risk management and international medical and security assistance provider, Healix International, provides an insight into the impact of COVID-19 in the Middle East and North Africa. The novel Coronavirus (COVID-19) has spread to every country in the Middle East and North Africa (MENA) region, with the impact likely to be...

29-04-2020 Articles Case Studies

Traveller Assist Evacuates Scientists From Costa Rican Jungle During COVID-19 Global Lockdown

Traveller Assist Evacuates Scientists From Costa Rican Jungle During COVID-19 Global Lockdown

At 02:45hrs, global medical and security assistance provider, Traveller Assist received a phone call from a distressed male who explained that he was a member of a small scientific team who had been on a remote expedition in the jungles of Costa Rica for the past 12-weeks; with absolutely no contact with the outside world, and seemingly no idea about...

27-04-2020 Articles Case Studies

The Biggest Challenges Faced by Medical Assistance Professionals

The Biggest Challenges Faced by Medical Assistance Professionals

How One Company Repatriated a Complex Claims Patient. Introduction Managing a complex claim is one of the biggest challenges faced by medical assistance professionals. Each claim requires a highly adaptive approach, using specialized techniques, robust multidisciplinary strategies and flawless communication. Harmonizing these elements for success demands a very high degree of flexibility and creativity, in-depth medical knowledge and astute discernment, especially when...

05-03-2020 Articles Case Studies

Driving Innovation In The Travel Insurance Sector With The Travel Health Calculator

Driving Innovation In The Travel Insurance Sector With The Travel Health Calculator

CEGA, a Charles Taylor company, and AXA are driving innovation in the travel insurance sector with the Travel Health Calculator. In October 2019, the Travel Health Calculator was launched by travel insurer AXA. Enabled by technology developed by claims and medical assistance providers CEGA, a Charles Taylor company, the online tool offers a unique solution to travel insurance uncertainty. In short...

04-03-2020 Articles Case Studies

Coronavirus: Are We Overreacting?

Coronavirus: Are We Overreacting?

Written By Danny Kaine, Head of Assistance at Traveller Assist. Let’s put this into perspective. In 2019, the Centre for Disease Control reports that 61,200 people died from the common flu virus. That’s 168 deaths per day! Compared to Coronavirus that was first reported on December 31st with 213 deaths in total until January 31st. Based on last years statistics, 5,208...

31-01-2020 Articles Case Studies

The Challenges Of Living Abroad With Cancer

The Challenges Of Living Abroad With Cancer

Written by Andy Edwards, Global Head of International Health Insurance, AXA – Global Healthcare. Receiving a cancer diagnosis is always daunting, but when that diagnosis is delivered in a foreign country, it can be particularly frightening and potentially, quite a lonely experience. Without warning, someone with a new cancer diagnosis may have to navigate an unfamiliar healthcare system, arrange treatment – sometimes...

30-01-2020 Articles Case Studies

Nepali Government In Collusion With Private Clinic And Helicopter Company To Close IPPG Volunteer Clinics

Nepali Government In Collusion With Private Clinic And Helicopter Company To Close IPPG Volunteer Clinics

Written by Jonathan Bancroft, Managing Director of Traveller Assist. For the past two-years, the Nepali government has vehemently denied their involvement in the helicopter rescue scam that has defrauded millions of dollars from foreign insurers and claimed the lives of several trekkers. In fact, the Tourism Ministry has not only denied that the fraud happens at all, but they have also gone...

27-01-2020 Articles Case Studies

The Future Of Travel Insurance In Nepal

The Future Of Travel Insurance In Nepal

The Tourism Ministry of Nepal has introduced a new bylaw that requires all climbers who want to tackle Everest to submit their full medical history and to show proof of a specialist travel insurance policy that includes air and ground, search and rescue; and in-country medical assistance costs. After a deadly season on Everest, where nine climbers lost their lives earlier...

19-12-2019 Articles Case Studies

Infectious Diseases Abroad: What Should Business Travellers Know?

Infectious Diseases Abroad: What Should Business Travellers Know?

By Dr. Lynn Gordon, chief medical officer for global assistance, travel risk and claims management provider CEGA, a Charles Taylor Company. Business travellers may worry about the threat of infectious diseases, new strains of infection, antibiotic resistance and even pandemics overseas. Recently, dengue fever has been reported in France and Spain; yellow fever in Nigeria; measles in New Zealand; rabies in the...

07-10-2019 Articles Case Studies

The Rugby World Cup 2019 – A Corporate Travel Conundrum

The Rugby World Cup 2019 – A Corporate Travel Conundrum

In this exclusive article Healix International highlights some of the risks businesses should account for when sending travellers to Japan. In an age where the Far East doesn’t seem so far, over 400,000 visitors from across the globe are set to descend on Japan for the Rugby World Cup this September.  Among these will be die-hard rugby fans lucky enough to be...

23-07-2019 Articles Case Studies

On Business And Sick: Who’s There For You?

On Business And Sick: Who’s There For You?

In Mexico for work, a colleague of mine fell ill. So why write about it? There’s nothing unusual about contracting a common illness when travelling: 80% of people experience health issues while on a trip, with varying levels of severity. What was noteworthy, at least from my point of view, was the unusually convenient and efficient medical assistance my co-worker received. He...

22-07-2019 Articles Case Studies

Video: In 2019 The Definition Of An Expatriate Is Obsolete

Video: In 2019 The Definition Of An Expatriate Is Obsolete

The definition of an expatriate is obsolete because more people, including local nationals and expats, regularly travel internationally, due to their lifestyle, income and careers: a view shared by Ian Youngman, author of the brand new IPMI report, International Health Insurance 2019 and Generali Global Health CEO Marco Giacomelli. In the video Generali Global Health CEO Marco Giacomelli explains why IPMI is so...

19-06-2019 Articles Case Studies

Tensions In The Gulf And Iran And The Impact On Insurance Premiums

Tensions In The Gulf And Iran And The Impact On Insurance Premiums

By Jonathan Moss, DWF Partner, Head of Transport and Shipping. Increasing uncertainty and high political instability in the Gulf region is likely to lead Insurers to raise premiums, renegotiate terms of cover and introduce riders to Marine and Energy contracts of insurance and reinsurance. The past two years has seen a dramatic deterioration in Qatar's diplomatic relations with the UAE over allegations...

14-06-2019 Articles Case Studies

What’s Shaping The Assistance Needs Of The Globally Mobile?

What’s Shaping The Assistance Needs Of The Globally Mobile?

Global movement is booming. According to the World Tourism Organisation (UNWTO), international tourist arrivals reached 1.4 billion at the end of 2018: two years ahead of forecasts. The Global Business Travel Association (GBTA) predicts a rise of more than 6% in corporate travel spend this year. And UNWTO anticipates that, by 2030, five million people will be crossing international borders...

09-04-2019 Articles Case Studies

Why Do Expats Fear Coming Home?

Why Do Expats Fear Coming Home?

Living the expat dream is a lifestyle choice that many people would seize if they had the opportunity. The chance to experience different cultures, climates and lifestyles is a prospect too exciting to ignore, and with international travel and trade opening up employment opportunities across the globe, the global expat population is estimated to rise from 66.2m last year to 87.5m in...

14-03-2019 Articles Case Studies

Top 5 Cost Containment Risks For Insurers In Nepal

Top 5 Cost Containment Risks For Insurers In Nepal

By Jonathan Bancroft, Managing Director of Traveller Assist. For insurance underwriters, travel insurance brands and assistance providers with risk exposure in Nepal, a recent announcement by Tourism Minister Rabindra Adhikari, of his intentions to bring those responsible for a multimillion dollar insurance fraud scam to justice, is welcome news. After a 12-month insurance fraud investigation by Traveller Assist into helicopter charter companies...

12-02-2019 Articles Case Studies

Healix Health Services Mental Health And Wellbeing White Paper Helps Brokers Guide Employers’ Mental Health Strategies

Healix Health Services Mental Health And Wellbeing White Paper Helps Brokers Guide Employers’ Mental Health Strategies

2018 was unquestionably a turning point in awareness about mental ill health with a wide range of high profile individuals urging employers, as well as the wider community, to put the issue front and centre.  Employers recognise the importance of understanding mental health issues – and providing workers with the support they need to manage their mental health and wellbeing in...

11-02-2019 Articles Case Studies

Future Of Business Travel Risk White Paper + Survey

Future Of Business Travel Risk White Paper + Survey

Drum Cussac has released its first thought-leadership white paper of 2019 titled ‘The Future of Risk’. The risk consultancy reached out to both clients and security professionals across a wide range of industries in order to identify the key areas of concern for security, risk and travel professionals. The white paper offers crucial business insights into: The future of fully-integrated organisational security The growing...

31-01-2019 Articles Case Studies

White Paper Examines Travel Risk Management For Colleges And Universities Taking Students Overseas

White Paper Examines Travel Risk Management For Colleges And Universities Taking Students Overseas

Studying abroad is exciting for students, but brings a wide range of risks that need to be managed and mitigated by education establishments.  Identifying and tackling these issues is a white paper published by global travel risk management and international medical and security assistance experts, Healix International. ‘Travel Risk Management for Higher Education Establishments’ discusses the evolution of risk, as well...

23-01-2019 Articles Case Studies

Aetna International Paper Examines The Role Of Behavioural And Genetic Data In Detecting And Preventing Disease

Aetna International Paper Examines The Role Of Behavioural And Genetic Data In Detecting And Preventing Disease

Leading global health and wellness benefits provider Aetna International has released a paper Bespoke health promotion: How personalisation is transforming health, which examines the importance of bringing together health and lifestyle data with advances in genetic profiling and technology to help tackle the rising global disease burden. The organisation believes the future of health care lies in the worldwide adoption of a...

06-12-2018 Articles Case Studies

In Pursuit Of Your Travel Dreams: The Way Forward Is Not Always Smooth

In Pursuit Of Your Travel Dreams: The Way Forward Is Not Always Smooth

Based on a true story, “In pursuit of your travel dreams… the way forward is not always smooth” introduces Jeff and Martha Smith, snowbirds in Los Angeles, California, and their experience when Jeff thought he had a cold. Jeff had an opportunity to use telemedicine, visited an urgent care centre and the case study concludes with a visit from a...

12-11-2018 Articles Case Studies

‘Health Tax’ Adding Millions To NHS Financial Burden

‘Health Tax’ Adding Millions To NHS Financial Burden

A tax on health insurance that pushed many thousands of private patients back onto the NHS is costing taxpayers more than £1bn a decade in additional NHS resources – and it could soon get much worse. Findings from independent economic experts Cebr and Bupa has not only verified the link between rising Insurance Premium Tax (IPT) rates and increased burden on...

24-10-2018 Articles Case Studies

Whitepaper PDF Download - Digital Health Platform: Enabling The Digital Transformation

Whitepaper PDF Download - Digital Health Platform: Enabling The Digital Transformation

Customer expectations are higher than ever, often driven by experiences outside of Health. Policyholders no longer just call on you to settle their bills. They want you to help them lead better, healthier lives. Your agents, partners, providers and corporate clients also expect you to improve how you engage with them. Learn how a Digital Health Platform helps you connect systems and...

24-10-2018 Articles Case Studies

The Future’s Healthy For French Expatriates

The Future’s Healthy For French Expatriates

Aetna International recently announced an exciting partnership with French health insurer, that will benefit organisations in France sending their French employees on overseas assignments. Laurent de Veyrac, Senior Director, Strategic Business Development at Aetna International played a key role in setting up the partnership. In this article he explains the cover French nationals are entitled to when abroad and where the...

27-09-2018 Articles Case Studies

Mafuwe Evacuation – Elephant Roadblock

Mafuwe Evacuation – Elephant Roadblock

Awesome Air Evac (AAE) was recently requested to evacuate a patient with a suspected broken pelvis from a bush camp in the South Luangwa National Park in Zambia. There were no medical facilities or resources available in the area to assist the patient, so AAE dispatched an emergency medical doctor and intensive care nursing sister to stabilize and evacuate the patient to...

03-09-2018 Articles Case Studies

It’s In The Genes For International Medical Insurance Providers

It’s In The Genes For International Medical Insurance Providers

Marco Giacomelli, CEO of Generali Global Health (GGH), believes the IPMI market should be embracing genetic tests to better manage the health of members. With genome testing for cancer patients included as an optional service within GGH’s range of Global Choice products, he explains how this procedure will transform the way members can be treated in the future. We introduced genome testing...

18-07-2018 Articles Case Studies

Multinationals Prepare For The Future Of Work With Focus On Mobile Talent

Multinationals Prepare For The Future Of Work With Focus On Mobile Talent

As a result of the digital era, aging populations, skills shortages, and unpredictable political and economic contexts, the landscape of global business is changing as are jobs that are critical for the future of work. Multinationals are embracing this transformation by focusing on mobile talent and assessing the cost of expatriate packages for their international assignees. According to Mercer’s 24th annual Cost...

02-07-2018 Articles Case Studies

Assistance Company Tackling Unnecessary Helicopter Rescues In Nepal

Assistance Company Tackling Unnecessary Helicopter Rescues In Nepal

As it does every spring, a temporary city of tents was erected at the foot of the world’s tallest peak, Mount Everest. Climbers and tourists from around the world - some paying upwards of $50,000 - made this once in a lifetime trip to Basecamp. A pilgrimage. For some, it’s a staging area to the highest point on the planet...

27-06-2018 Articles Case Studies

Keeping Employers and Clients Informed: The US Tax Reform

Keeping Employers and Clients Informed: The US Tax Reform

Let’s clear up some misconceptions regarding changes to US tax laws, or more specifically, things that stay the same. In the era of misinformation, detail is key to being prepared. And companies must be ready to steer their clients and members in the right direction. The Affordable Care Act aims to incentivize every person in the United States to acquire a...

28-03-2018 Articles Case Studies

The Economy of Exclusivity Within the Pharmaceuticals Industry

The Economy of Exclusivity Within the Pharmaceuticals Industry

Written By Armando A. Diaz, Writer, WellAway Limited. Inflation in the pharmaceutical field is rampant and shows few signs of slowing. Hide your wife, hide your kids and show your wallet, the rate of increase is growing for both hospital and non-acute settings and is expected to rise by close to 8% in 2018. Specialty medication such as “biosimilars” and “orphan drugs”...

27-03-2018 Articles Case Studies

Special Transports With ECMO Worldwide By Air Ambulance and MICU Ground Ambulances

Special Transports With ECMO Worldwide By Air Ambulance and MICU Ground Ambulances

The life expectancy of mankind is rising on a global scale like never before in history. The reasons are multifactorial but the most important factors accounted for this fact are better hygiene, the availability of better nutrition and for the developed countries, the benedictions of modern medicine. With an aging population we face new challenges in regards to support the...

01-03-2018 Articles Case Studies

The United States Welcomes Bermuda With The US Insurance Seal Of Approval

The United States Welcomes Bermuda With The US Insurance Seal Of Approval

A short two-hour flight east of the United States lies the beautiful island of Bermuda. This small, yet powerful territory has qualified jurisdiction status from the NAIC, (National Association of Insurance Commissioners). This status breeds many benefits, among them, the reduction of collateral requirements for its reinsurers who do business in the US, a victory for entrepreneurs and beneficiaries alike. Where did it all...

06-02-2018 Articles Case Studies

Fears Of A Tsunami In Alaska Prompt The Issue Of A Level 4 Alert

Fears Of A Tsunami In Alaska Prompt The Issue Of A Level 4 Alert

Fears of a tsunami in Alaska on 23rd January prompted the Healix GSOC to issue a Level 4 alert to client’s employees in affected areas. Craig Webb, Security and Political Risk Analyst at Healix International talks about what happens behind the scenes when such a risk is identified, illustrating the value of Healix Active Monitoring. At 00h31 (local time) on 23rd...

26-01-2018 Articles Case Studies

Omani Expatriates Run For Coverage

Omani Expatriates Run For Coverage

Don’t bother trying to get off the plane in Oman if you do not have expatriate health insurance. Following the government’s recent announcement, you need to have coverage in place before arriving. Only 12.3% of the workers in the private sector of Oman’s workforce are natives to the country. This means that a whopping 87.7% of the workforce are expatriates, foreigners...

05-01-2018 Articles Case Studies

Global Expansion Of 2nd.MD Innovative Expert Opinion

Global Expansion Of 2nd.MD Innovative Expert Opinion

Second opinions can save lives, and that’s exactly what 2nd.MD is doing by facilitating interactive video consults in the second opinion marketplace. Now reaching 46 countries and covering more than 12 million lives, 2nd.MD performs more expert medical consultations than any other service in the market. Facts and Figures The facts of misdiagnoses and medical error are startling. In the United States...

20-09-2017 Articles Case Studies

Discover The Best Practices In Travel Risk Management

Discover The Best Practices In Travel Risk Management

Today’s interconnected world and global economy means that increasing numbers of employees are required to travel extensively overseas, often for long periods of time, to multiple destinations and frequently to very unfamiliar environments. In this white paper Healix International helps us navigate the maze that is travel risk management and explains the fundamental elements of a professional Travel Risk Management Program. An employer’s ‘Duty of...

21-07-2017 Articles Case Studies

Expats, Health Insurance, Impats And Immigrants

Expats, Health Insurance, Impats And Immigrants

We All Know What Health Insurance And Expatriate Mean, Or Do We? Leading iPMI analyst and report author Ian Youngman offers his personal view on the meanings, with a reader warning that what is correct in one country or continent may be wrong in another. Those using Google Translate: you may end up with something else entirely! HEALTH INSURANCE The media, and...

17-05-2017 Articles Case Studies

How Well Are You Preparing Your Staff For Overseas Assignments?

How Well Are You Preparing Your Staff For Overseas Assignments?

The past couple of years have been a stark reminder that as companies and business operations continue to expand overseas, the risks to their travelling employees are greater than ever before. The “Breaking News” of another terrorist attack is often impossible to predict in a corporate setting. However, there are arguably more important aspects to employee safety that are often...

10-05-2017 Articles Case Studies

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

Protecting Your Staff Who Work Or Live Abroad With Nugent Santé

As a specialist intermediary, Nugent Santé predominantly advise and arrange private medical insurance for corporate, SME and personal clients, whether based globally or in the UK. We are based in Preston, Lancashire, and are an appointed representative of one of the largest private medical insurance intermediary agencies in the market, Chase Templeton. Nugent Santé Chairman, Paul Nugent, has been a key figure of Chase Templeton...

27-04-2017 Articles Case Studies

Is International Medical Insurance The Right Choice?

Is International Medical Insurance The Right Choice?

The chances are that you are moving around the world from one assignment to another, so getting an international medical insurance plan that can travel with you will save you from having to switch insurers with each new country that you visit. This will give you the luxury of building up a relationship with one insurer who knows you and your medical...

25-04-2017 Articles Case Studies

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

What Are The Benefits For Global Brokers, Agents And Intermediaries If They Add International Private Medical Insurance (IPMI) To Their Insurance Product Portfolio?

For worldwide insurance brokers, agents and intermediaries that may be interested in IPMI market entry we asked an executive round table of leading insurance underwriters and providers of IPMI about the benefits brokers may expect if they add IPMI to their insurance product portfolio. Aetna International, Generali Global Health, HealthCare International and Wellaway all had something to say: Damian Lenihan, Aetna International:...

12-04-2017 Articles Case Studies

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

From A Brokers Perspective The International Private Medical Insurance (IPMI) Market Is An Opportunity Ready To Be Taken

That is, according to Andrew Apps, Head of Global Healthcare at Bellwood Prestbury, when we asked why do global brokers, agents, intermediaries and independent financial advisers choose not to sell international private medical insurance?, at a recent IPMI broker round table. The Round Table Business Forum spoke to leading IPMI C-suite executives at the heart of global PMI about IPMI distribution trends and...

11-04-2017 Articles Case Studies

The Evolving Face Of Health Insurance In The UAE

The Evolving Face Of Health Insurance In The UAE

Written by Simon Isgar Partner Kennedys LLP. Kennedys is an international law firm with expertise in litigation and dispute resolution, particularly in the insurance/reinsurance and liability industries. With over 1,500 people worldwide across 27 offices in the UK and Europe, Middle East, Asia Pacific and the Americas, they have some of the most respected legal minds in their fields. Individuals and organisations resident in the United...

21-03-2017 Articles Case Studies

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

Do IPMI Insurers Purchase Medical Assistance, Air Ambulance And Logistics Services Based On Cost Or Quality?

It was Genichi Taguchi an engineer and statistician who said cost is more important than quality but quality is the best way to reduce cost. Everyone likes a good price but when your life is in someone else's hands, how much is too much? iPMI Magazine asked the international air ambulance industry this exact question in the recent round table business forum...

28-02-2017 Articles Case Studies

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

Terms Of Payment, Real Time Info And Communications Tops IPMI Provider Needs

In the recent iPMI Magazine round table business forum International Medical Evacuation and Repatriation Strategies we spoke with the insurance, assistance and air ambulance industry and discussed which policies and procedures may be improved between IPMI payors and providers. This isn't the first time iPMI Magazine has asked this question, and once again, terms of payment make an appearance. The general consensus is...

28-02-2017 Articles Case Studies

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

Can IPMI Insurers And Medical Evacuation And Repatriation Service Providers Work More Efficiently Together?

We all like efficiency - getting things done quickly and easily. In the international private medical insurance business efficiency can make all the difference in the golden hour, when an expatriate has an accident on assignment, or a tourist falls ill on holiday. But how efficient is the process from incident to claim to actual healthcare service access? iPMI Magazine recently...

28-02-2017 Articles Case Studies

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

Why Is Emergency Medical Evacuation And Repatriation Insurance Coverage Essential For Offshore Workers, Expatriates, Business Travellers And Tourists?

In a recent exclusive iPMI Magazine round table business forum looking at air ambulance medical evacuation and repatriation services, we asked those at the heart of the global IPMI business why is emergency medical evacuation and repatriation insurance coverage essential for offshore workers, expatriates, business travellers and tourists? As always, the answers were extremely interesting: Andrew Apps, BELLWOOD PRESTBURY: Emergency medical evacuation insurance...

28-02-2017 Articles Case Studies

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

What Are The Advantages And Disadvantages Of A Typical International Private Medical Insurance Plan?

In 2014 iPMI Magazine asked leading C-Suite Executives from the international private medical insurance (IPMI) industry what are the advantages and disadvantages of a typical international private medical insurance plan? The dialog and debate took place at the International VS Local private medical insurance round table, and in typical iPMI Magazine fashion, the commentary was extremely interesting. GREGOR SCHULTE, GLOBALITY HEALTH: The...

28-02-2017 Articles Case Studies

Video: 2016 Air Passenger and Freight Market Analysis

Video: 2016 Air Passenger and Freight Market Analysis

Full-year global passenger traffic results for 2016 shows demand rose 6.3% compared to 2015 (or 6.0% if adjusted for the leap year). This strong performance was well ahead of the ten-year average annual growth rate of 5.5%. Capacity rose 6.2% (unadjusted) compared to 2015, pushing the load factor up 0.1 percentage points to a record full-year average high of 80.5%. A...

08-02-2017 Articles Case Studies

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry?

With so many opinions and "reports" on BREXIT, iPMI Magazine speaks with leaders from the fields of insurance, assistance and air ambulance and asks, What Does BREXIT Mean For The International Private Medical Insurance, Assistance And Air Ambulance Industry? Ian Youngman, IPMI Analyst: The problem with Brexit is that no politician in the UK, USA or Europe actually knows what is...

27-01-2017 Articles Case Studies

Crisis In Kuwait

Crisis In Kuwait

Tuesday, 06 September 2016 and iPMI Magazine reports that the Health Minister of Kuwait announced that the fatwa and legislative department had given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. The contract is meant to help ease the burden on the current health system and is in line with the...

25-01-2017 Articles Case Studies

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

Healthcare Service Charges Increase By 500% For Expatriates In Kuwait

More unrest in the expatriate community in Kuwait where health minister Dr Jamal Al-Harby has prepared a new price list for healthcare service charges for expatriates and visitors - by mid Feb charges are set to increase by almost 500%! Kuwait officials allege that some expatriates and visitors only visit Kuwait to receive medical treatments, from routine check-ups to more complex surgeries...

25-01-2017 Articles Case Studies

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

What Are The Main Complexities Of Conducting International Evacuation And Repatriation Missions?

According to global medical assistance and claims providers CEGA, there has been a 30% year-on-year rise in demand for privately-funded medical repatriations. Heart problems, long term illnesses and complex fractures are among the most common medical ailments at the source of private repatriations, according to CEGA, with demand spanning areas as diverse as southern Asia, the Caribbean and mainland Europe. "The demand...

06-01-2017 Articles Case Studies

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

Businesses Insure Vehicles And Office Contents But Often Fail To Protect Employees On International Assignments

In 2017 duty of care is a legal and moral obligation, but how can the international private medical insurance industry assist global employers fulfill their duty of care obligations? The Corporate Manslaughter and Corporate Homicide Act 2007 is a landmark in law and for the very first time, companies can be found guilty of corporate manslaughter as the direct result of serious management failures resulting in...

06-01-2017 Articles Case Studies

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

Learn More About Emergency Medical Evacuation And Repatriation Insurance Plan Coverage

In an ever riskier world, emergency medical evacuation and repatriation insurance coverage is essential, for offshore workers, expatriates, business travellers and tourists, but why? In a recent exclusive iPMI Magazine round table business forum, we asked those at the heart of global healthcare what they thought. As always, the answers were extremely interesting: Fiona Greenwood, ROWLAND BROTHERS INTERNATIONAL: National and international travel for...

06-01-2017 Articles Case Studies

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

Medelinked And Integra Global Put The Consumer At The Centre Of Healthcare Delivery

In a way prescient of how health services will need to be delivered in future, international health plan provider Integra Global has worked with Medelinked to provide a secure online platform that empowers its customers to take control of and manage their healthcare and health state; and to view, update and provide trusted medical professionals with tailored access to their...

28-10-2016 Articles Case Studies

Peer To Peer Insurer Lemonade Launches In New York

Peer To Peer Insurer Lemonade Launches In New York

Lemonade, the US's first peer-to -peer insurance company, has been licensed as a full insurance carrier by New York State. NY homeowners and condo owners and renters can now get insured and settle claims instantly, anytime and from any device. "Technology drives everything at Lemonade" said Shai Wininger, President and co-founder. "From signing up to submitting a claim, the entire experience...

23-09-2016 Articles Case Studies

Kuwait To Launch New Expatriate Healthcare System

Kuwait To Launch New Expatriate Healthcare System

The Health Minister of Kuwait Ali Al-Obaidi announced Monday that the fatwa and legislative department has given the green light to setting up a separate healthcare system for expatriates under a new medical insurance scheme. A draft contract has been approved by the fatwa department, which the ministry plans to sign with the Health Insurance Hospitals Company, in order to...

06-09-2016 Articles Case Studies

Understanding PMI And IPMI Market Size Per Country

Understanding PMI And IPMI Market Size Per Country

One of the most frequently asked questions we get asked at iPMI Magazine is what is the size of market for PMI and iPMI by country, and globally? Before we answer that, answer the following 2 questions: If a Frenchman living in London buys an IPMI policy from a French broker who uses an Irish insurer that is part of a German group...

21-04-2016 Articles Case Studies

Hacks Tax and Expatriates

Hacks Tax and Expatriates

Panama law firm announces major data hack. Resignation of Icelandic PM. Swiss police raid Uefa offices. 20 global leaders alleged to have used tax havens. British PM gives 5 different answers to questions on finance after allegations that his father paid no tax for 30 years then eventually admits he profited from father’s offshore fund. China shuts down the Internet...

08-04-2016 Articles Case Studies

Where There's A Will, There's A Way

Where There's A Will, There's A Way

Aviva‘s latest Family Finances Report highlights very clearly the lack of planning people generally have in place should they die. It also reveals that although families know they should plan ahead for the inevitable, they find it difficult to have those important conversations.  The report suggests that 62% of people feel that death is a taboo subject. These figures are borne out...

11-03-2016 Articles Case Studies

Insurance Companies And Products As We Know Them Today Will Have To Evolve

Insurance Companies And Products As We Know Them Today Will Have To Evolve

That's according to Griselle Chernys, CEO, at Wellaway, who took an executive seat on a recent iPMI Magazine round table business forum. Although global risks have changed dramatically, medical inflation and the cost of employee benefits continues to cause concern. In the most recent iPMI Magazine Round Table Business Forum we spoke with leading C-Level executives from the world of International Private Medical...

20-12-2015 Articles Case Studies

Self-Insured Funding – Is This The Right Option For Your Company?

Self-Insured Funding – Is This The Right Option For Your Company?

With rising premiums and reduced benefits to employees, many employers are deciding to self-fund their healthcare benefits, in order to avoid costly healthcare reform mandates, taxes, and inflated insurance carrier profit margins.  Nearly 60% of employers in the USA, of all sizes, self-fund their healthcare plans, states the Employee Benefit Research Institute.  The question remains, “Is self-funded the right option...

04-09-2015 Articles Case Studies

The IRS Moves Towards Implementing The Cadillac Tax

The IRS Moves Towards Implementing The Cadillac Tax

Regardless of the opposition of congressmen, brokers, and employers, on July 30th, the United States Internal Revenue Service (IRS) issued another notice on the Cadillac Tax, which will go into effect in early 2018.  Notice 2015-52 Section 49801 – Excise Tax on High Cost Employer-Sponsored Health Coverage addresses additional topics and issues related to the Cadillac Tax, which will seriously impact...

04-09-2015 Articles Case Studies

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

What Is Important When Designing Maritime And Marine Medical Health Insurance Plans?

There are more than 1.5 million seafarers in the world. A majority of these seafarers now have a right to be protected through national laws and practices applying the MLC, 2006 to the ships on which they work. Title 4 of the MLC covers Health Protection, Medical Care, Welfare and Social Security Protection. From August 20th 2013 all vessels over...

26-08-2015 Articles Case Studies

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Critical Considerations When Designing Individual International Private Medical Insurance Plans

Introducing a business into new emerging markets is the response from worldwide business owners to the preeminent mega trend that is globalisation. Establishing a global footprint may be of pivotal importance to a wide range of industry, and according to PWC, cross-border assignments are showing no signs of a slowdown. In fact, 59% of CEOs plan to send more staff on...

26-08-2015 Articles Case Studies

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

What Are The Key Differences Between An iPMI And A Local Insurance Plan?

In a recent International Private Medical Insurance Magazine executive round table business forum, we spoke with leading C-Level executives about the major differences between international private medical insurance plans and local insurance plans. As expatriate hot spots around the world continue to mandate insurance cover for expatriate employees, under various visa and employment laws, questions from the business community continue to...

26-08-2015 Articles Case Studies

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

Shipping Losses Lowest For 10 Years But Mega-Ships And Cyber-Attacks Pose New Threats For Maritime Sector

75 large ships lost worldwide in 2014, down by a third year-on-year. South China and South East Asian waters top loss hotspots. Increasing size of container ships and floating offshore facilities could cause larger losses exceeding $1 billion. Cyber risks a growing concern in shipping sector, particularly around e-navigation. Crewing levels, Arctic shipping, the increase in human trafficking by sea...

26-03-2015 Articles Case Studies

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

U.S. Employers Expect Health Care Costs to Rise 4% in 2015

Companies plan to continue subsidizing and managing benefits while taking aggressive action to keep costs down. U.S. employers expect a 4% increase in 2015 health care costs for active employees after plan design changes, according to global professional services company Towers Watson (NYSE, NASDAQ: TW). If no adjustments are made, employers project a 5.2% growth rate, putting absolute cost per person...

21-08-2014 Articles Case Studies

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

How Can Corporations Improve And Manage The Life Cycle Of Their Expatriate Workforce?

It isn't easy living as an expat and a mix of social, economic and personal circumstances can lead to failure and return. This is one of the big hidden costs of expatriation. The expat quits the assignment and wants to return to their country of residence. On return, they may also leave the company forcing downtime, time and economic expense and...

21-08-2014 Articles Case Studies

What Has The Maritime Labour Convention Meant For The Insurance Industry?

What Has The Maritime Labour Convention Meant For The Insurance Industry?

The Maritime Labour Convention 2006 (MLC 2006) was adopted at a Maritime session of the International Labour Conference (ILO) in 2006 and came into force on 20th August 2013. There are more than 1.5 million seafarers in the world and a majority of these seafarers now have the right to be protected through national laws and practices, applying the MLC 2006 to...

21-08-2014 Articles Case Studies

Defining International Assistance In 2014

Defining International Assistance In 2014

International tourist arrivals grew by 5% in 2013, reaching a record 1,087 million arrivals. Despite the current global economic climate, international tourism results were well above expectations, with an additional 52 million international tourists travelling the world in 2013. For 2014 the UNWTO forecasts 4% to 4.5% growth, above the long term projections. Demand for international tourism was strongest for destinations...

20-08-2014 Articles Case Studies

Managing Risk And HR Asset Protection In The Oil And Gas Industry

Managing Risk And HR Asset Protection In The Oil And Gas Industry

The recent Al-Qaida attack on a natural gas facility and subsequent hostage situation in Algeria, represents some of the extreme dangers Oil and Gas workers face 365 days a year. Originally published 29/1/2013. Militants stormed the Tigantourine natural gas facility near In Amenas with dozens of people killed. Tragically when Algerian military forces stormed the facility, more fatalities were caused. This dramatic...

06-03-2014 Articles Case Studies

The Advantages of Telemedical Consultation

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Telemedical consultation, which may also be referred to as telemedicine or telehealth consultation, focuses on providing patients with the best possible telephonic advice, independent of the location the caller is in. This method of advice is already common in the United Kingdom and Switzerland and is gaining international momentum. The use of telemedical providers plays an...

19-08-2013 Articles Case Studies

International Assistance Group Core Partner AA International Evacuates Shotgun Wounded Tourist

AA International, Core Partner of the worldwide network of assistance companies, International Assistance Group, received a request from a German Assistance company requesting to organise a medical evacuation of an injured German National from Jayapura, Papua to Singapore. AA International immediately organised the appropriate team and its own air ambulance, a Learjet 35A, for the mission. AA International departed with an...

19-08-2012 Articles Case Studies

International Assistance Group Core Partner ihi Bupa Evacuates British Road Crash Victim from Somalia

A 53-year old British ihi Bupa Travel member was recently involved in a serious road accident in Somalia. Once at the ER in a local hospital, the member’s friend contacts ihi Bupa’s 24-hour assistance service team requesting an air ambulance evacuation. Shortly after the member has been evaluated, ihi Bupa’s medical consultant speaks to the treating doctor. This is the...

19-08-2012 Articles Case Studies

Air Medical Transportation Europe

  Düsseldorf 08:00 AM: A call comes in to operations of Jet Executive, JEI: a 30 year old man vacationing on Mallorca, Spain is suffering from a fracture of leg and rip after a motorcycle accident. While speeding on the highway he hit a pole. The girlfriend of the patient was sitting in the back but luckily she didn’t have any...

01-02-2012 Articles Case Studies

Business Trip Security Development Of Company Risk Management Plans

Written By Frank Reuter, Reuter Consulting http://www.reuterconsulting.com Companies are often careless about “Business Trip Security”. Only few purchase adequate travel insurance programs. Efficient risk management for employees and for the company itself is the exception. This is considered negligent as organizations have a general statutory duty of care towards their employees. The “EU Corporate Manslaughter and Homicide Act”, which is planned...

19-11-2011 Articles Case Studies