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About Goral Assistance

Goral Assistance Ltd Israel and Goral Assistance Canada Inc. are assistance companies operating in Israel, since 2002 and in Canada since 2010. The companies provide medical, technical and life-style services. Our call centers operate 24/7, 365 days a year and our very skilled and experienced staff will be happy to be at your service any time. Among our staff we have English, Hebrew, French, Spanish and Russian native speakers who will be able to communicate with your clients in their language to give a better service.  

Our office in Israel has a cooperation agreement with American Express Israel and EL-AL Airlines Israel for supplying Concierge/life-style services for all American Express card holders in Israel and EL-AL Top Platinum frequent flyers.

We remain the reliable partner for our customers in every moment and always do all the necessary to bring to their satisfaction.

We have agreements with the leading Israeli hospitals and medical centers, such as Ichilov in Tel Aviv, Hadassa and Shaarei Tzedek in Jerusalem, Tel Ha'Shomer and Hertzlyia medical center in the center of the country, Poria in Tiberias and Rambam in Haifa.

Our database includes a wide range of doctors who specialize in the main medicine fields, such as cardiology, ophthalmology, dental care, orthopedics, surgery together with alternative medicine healers.

We carefully choose our providers and can be sure that our clients will get the best possibe service while requesting their assistance. Our big experience and acquaintance with the local medical market give us possibility to have a full control of the case budget and reduce the expenses without hurting the high level of care.

Goral assistance Canada is a well known assistance company operating in Canada. The company provides medical, technical and life-style services all over the country. Our call center operates 24 hours a day, 365 days a year and our very skilled and experienced staff will be happy to be at your assistance any time.

Our call center operators speak both English and French.

We remain the reliable partner of our customers in every moment during their vacation and always work hard to satisfy our clients. We feel proud with the highest quality of customer service.

List of the services we provide:

Medical Assistance

  • Provision of doctors (family physicians and specialists)

  • Hospitalization, including full medical coverage

  • Monitoring and medical reports

  • Nurses

  • Ambulance transfers

  • Repatriation services, including medical escort

  • Repatriation of human remains

  • Cost control, including monitoring of medical fees, fraud prevention and investigation

  • Air Ambulance repatriation

Technical Assistance

  • Taxis

  • Towing services

  • Road repairs

  • Shipment services

We have agreements with the leading Canadian hospitals, Medical Centers, Clinics and doctors. Our database includes a wide range of doctors that specializes in the main medical fields, such as cardiology, ophthalmology, dental care, orthopedics, surgery together with alternative medicine healers.

We carefully choose our providers and can be sure that our clients will get the best possible service while requesting their assistance. Our goal is to reduce the expenses to the insurance companies without compromising the high level of care.

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