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HTH Worldwide Selects Cognizant to Help Build Mobile Healthcare Solutions and Improve Member Satisfaction

Cognizant CTSH +0.06% today announced that it is working with HTH Worldwide, a global technology-based health services and information company, to enable its members to maximize the use of mobile technology for managing healthcare needs more effectively while traveling abroad.

As part of the engagement, Cognizant is helping HTH Worldwide transform its mobile footprint through an enterprise mobile platform to support the company's rapidly growing business and further strengthen its leadership position in mobile medical assistance services.

Optimizing HTH Worldwide's mobile applications such as mPassport® and GeoBlue® will enable members using these applications to more conveniently understand, access, and pay for the best available healthcare services in any corner of the world. HTH members use their smart phones today to consult destination-specific global health and safety information, locate doctors, emergency services, hospitals and pharmacies, schedule appointments, and translate medication names and medical terms and phrases. This enterprise solution will also allow HTH Worldwide to roll out new products quickly to meet their business and user demands all around the world with greater efficiency and agility.

"Innovation is the cornerstone of our mission to help travelers deal with medical questions quickly, efficiently, and safely," said Angelo Masciantonio, Chief Executive Officer of HTH Worldwide. "As mobile devices become the gateway to understanding, finding, and accessing care, the convenience and reliability of an optimized mobile experience are what our members need to manage existing and unanticipated health conditions in faraway places where finding a doctor and explaining symptoms cannot be left to chance. In Cognizant, we have found a partner that understands our enterprise mobile strategy and has the capabilities to help us enable our members to make the most of their travel, no matter where they are."

"We are pleased to be working with HTH Worldwide," said Krish Venkat, President of Cognizant's Healthcare and Life Sciences practice. "We look forward to leveraging our deep expertise in SMAC (social, mobile, analytics and cloud) technologies to help HTH Worldwide continue to transform how it delivers health services to its members across the globe and engages with them. With smartphones and tablets empowering users and fast transforming the delivery of care, assuring a cutting-edge mobile experience for world travelers will help HTH Worldwide unlock greater competitive advantage and raise the bar of customer engagement."


ALC Health Adds More Tools to ALC World, Dedicated Online Member Service

ALC Health, a leading provider of international health insurance, has added yet more online tools and technology to its dedicated member only service ALC World.

Provided as part of each ALC Health policyholder’s membership package, ALC World offers a wealth of information covering medical facilities and services worldwide including city profiles, a drug and medical phrase translation service and local security updates.

Adding a further 500 medical providers to its contracted community, an increase of 9% and 200 additional facilities, an increase of 14%, ALC World has also the number of countries included in its Drug Equivalency Guide including the Philippines, Panama, Cyprus, Turkey, Jordan, Bahamas and Jamaica bringing the total number of countries to 42.

Additional languages are now included as part of the Medical Translation Tool which now includes audio and bilateral translations for twelve languages representing the primary languages for 193 countries: Arabic, Chinese, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Russian and Spanish.

Andrew Apps, Director at ALC Health adds “For many expatriates, finding the right doctor or medical facility in an unfamiliar country can be difficult at best of times. With ALC World our members have access to a wealth of comprehensive data covering doctors, specialists, clinics and hospitals which enables the user to make an informed decision when making that all important choice of who to use, for what and where. With a further expansion of the online drug translation tool, making sure the correct drug is prescribed when a repeat prescription is needed becomes simple and straightforward”.

Find out more about ALC Health Insurance plans and read more content, on the ALC Health iPMI Magazine micro site, click here.


GeoBlue® Makes Medical Care More Convenient for Global Travelers

GeoBlue®, a leader and innovator in serving the health care needs of world travelers, have announced the release of an update to the free member app for iOS, Android and Amazon Kindle devices.

GeoBlue plans combine concierge-level service and mobile technology to help expatriates and travelers identify, access and pay trusted doctors and hospitals in over 180 countries around the globe.

"GeoBlue is committed to providing convenient solutions that allow our members to manage their health care without the added stress of dealing with cumbersome administrative processes," says Liz Dunlavey, Managing Director for GeoBlue. "Today's expats and world travelers rely heavily on their mobile devices, so do our solutions."

The GeoBlue app allows members to travel the world with a convenient way to locate medical providers, request appointments and find local equivalents for over-the-counter and prescription medications. The latest update includes the following enhancements to make it even easier to connect to local quality care in any situation:

  • Updated service request features, including the ability to arrange direct billing to secure cashless access for care
  • Audio translations for medical terms and phrases in twelve languages: Arabic, Chinese, English, French, German, Hebrew, Italian, Japanese, Korean, Portuguese, Russian and Spanish
  • U.S. Embassy location and contact information
  • Health and safety alerts detailing security and health issues around the world

The GeoBlue app is available to members through the App Store, Google Play and


Which Geographic Markets And Industries Represent A Core Focus For Insurers?

Which Geographic Markets And Industries Represent A Core Focus For Insurers?

We will continue to see expansion in the high-tech, medical and educational markets. We are keeping an eye on the U.S. regulatory environment, which may eshape the domestic health insurance market over the next few years. A recent study projects that because of healthcare reform, 30% of U.S. employers are going to drop group health coverage in the years following 2014 when the Affordable Care Act takes effect.

That sets the stage for the individual market to expand, and we will be there to serve the needs of individual expatriates. Geographically speaking, HTH will continue to partner and provide services in other global territories. Through our GeoBlue programs, we expect to have a significant expansion in blue cross and blue shield branded programs in other opportunistic markets.

Angelo Masciantonio CEO HTH Worldwide


Download GeoBlue Xplorer Brochure

Download GeoBlue Xplorer Brochure

GeoBlue is a leader and innovator serving the needs of world travelers. GeoBlue Expat® and GeoBlue Traveler® group health plans combine unsurpassed service and mobile technology to help you access trusted doctors and hospitals all around the globe. GeoBlue offers expatriate and traveler products in cooperation with participating Blue Cross Blue Shield companies. Select a state below to view a list of Blue companies and learn more about the expatriate and traveler product offerings.

Company: GeoBlue

Address: One Radnor Corporate Center Suite 100 Radnor, PA 19087 USA

Phone: +1 610 254 5300

Fax: +1 610 482 9953

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



Independence Blue Cross Introduces Global Blue Coverage for Individuals and Families

Independence Blue Cross Introduces Global Blue Coverage for Individuals and Families

Independence Blue Cross (IBC) announces the availability of GeoBlue Travel Medical and International Health Insurance products for individuals and families in Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. Since 2011, IBC and GeoBlue have collaborated to offer group coverage for international business travel and expatriate insurance products and services. This coverage is now available for both IBC members and the general public. The new IBC travel and expatriate plans offered through GeoBlue will expand the availability of Blue coverage for all travelers. As well, expatriates will be covered in both the country where they live and anywhere they visit.

For example, if a GeoBlue customer relocates to a European nation, but travels to Asia or Africa, the customer will have health care coverage in each destination. Additionally, GeoBlue policies are available for purchase for both single-trip purposes and multi-trip needs.

"Consumers who purchase GeoBlue products can travel with confidence knowing they are covered worldwide by the trusted Blue brand," said Richard J. Neeson, IBC executive vice president and president of expanding markets. "At IBC, we're working to help the residents of our region stay healthy and ensure that, when they do get sick, health care is safe, coordinated, and available -- no matter where they are in the world."

"GeoBlue provides peace of mind to world travelers and expatriates as they pursue their personal goals," said Brendan Sharkey, director of individual products at GeoBlue. "Given the global arc of business and leisure activities today, the need is clear: timely access to an international network of carefully selected doctors and hospitals to meet whatever health needs arise, and GeoBlue delivers."

In order to use GeoBlue for short-term travel insurance, consumers must have U.S.-based primary health coverage in place. However, that coverage does not need to come from a Blue Cross® or Blue Shield® health plan. GeoBlue is a trade name of Worldwide Insurance Services, LLC, an independent licensee of the Blue Cross and Blue Shield Association and a subsidiary of Highway to Health (HTH). GeoBlue markets a full line of group and individual health insurance programs for expatriates and business travelers through arrangements with local Blue plans.

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