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International Private Medical Insurance Magazine Provider Network Directory November 2022

The November 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

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International Private Medical Insurance Magazine Provider Network Directory October 2022

The October 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

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International Private Medical Insurance Magazine Provider Network Directory September 2022

The September 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

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Allianz Partners Announces Enhanced International Health Insurance Options For Customers

Allianz Partners has announced three significant enhancements to their suite of international health plans, aimed at providing more options to customers with health insurance policies.

Firstly, the new Allianz Summit plan – designed and sold through the company’s international health brand, Allianz Care – offers SMEs increased flexibility when designing their employee health insurance benefits. Secondly, the addition of moratorium underwriting offers faster onboarding when purchasing health insurance for both individuals and SMEs. Thirdly, all customers can now access the hugely popular Wysa app for immediate, confidential and high-quality mental health support, at no additional cost.

Allianz Summit 

The Allianz Summit health plan is a comprehensive international health plan designed for SME groups of up to 100 employees. This product was developed following Allianz Partners’ preferred partnership agreement with Aetna International earlier this year and is modelled on Aetna’s popular Summit product, with a number of enhancements.

Its modular structure and pre-set options offer flexibility, allowing clients to tailor a health plan to the needs of their employees. Members enjoy access to a host of support services, including a 24/7 multilingual helpline, a network of over 1 million medical providers globally, and a range of digital health and wellness tools.

Allianz Summit has launched in English initially, with other languages to follow early next year, and locally compliant plans are available to SMEs across countries in Europe, Asia and the Middle East.

Moratorium underwriting

Individuals and SME customers at Allianz Partners can now opt for moratorium underwriting, or the traditional Full Medical Underwriting (FMU) terms.

With Full Medical Underwriting, customers provide their full medical history and, based on an assessment of that information, there may be specific surcharges applied to their cover from the outset. This form of underwriting is particularly beneficial for those with existing medical conditions.

Moratorium underwriting is a generally faster process than Full Medical Underwriting, as there are no medical forms to complete. Moratorium also takes the recurrence of an illness into account, allowing for more flexibility in the application. It offers the reassurance that as long as the person is symptom-free and has not needed any treatment or medical advice for a pre-existing condition for two consecutive years, cover will begin in the third year of their policy. This is expected to be a popular option amongst SMEs, as the onboarding of employees is much faster.

Moratorium underwriting is available to individuals and small groups with between three and nine members, but is dependent on geographical location and local country regulations.

Wysa Mind Coaching App

The Wysa Mind Coaching App, a chat buddy and human coaching service, is also now available to all Allianz Partners health insurance customers. This is a new support service, following the preferred partnership deal with Aetna International earlier this year.

This app is currently used by 4 million users globally and provides immediate, confidential mental health support at no additional cost. Its aim is to provide early support and intervention for those not yet ready to talk by phone or meet a specialist.

The app centres on Wysa, a conversational chatbot that’s available day and night to listen and chat about whatever’s on someone’s mind in a fully confidential environment. This creates a non-judgmental safe space to vent and be heard, anytime, anywhere. The app also provides a self-care library with over 150 tools and exercises to develop mental strength and resilience to help deal with issues ranging from body image to breakups. All tools are backed by science and handpicked by experts. Additionally, users will have access to a professionally-trained human coach to support them via in-app, text-based chat sessions. If additional support is needed, this will be provided through a 12-week coaching program with a dedicated coach.

Paula Covey, Chief Marketing Officer Health at Allianz Partners, said: “Our new Allianz Summit product and the provision of the Wysa app are both testament to the success of our preferred partnership agreement with Aetna International from earlier this year. Allianz Summit offers increased flexibility for SMEs and enables them to manage costs more efficiently as different options can be selected for different groups of employees. The Wysa app is a multi-award-winning solution, and its availability to all customers at no additional cost highlights the importance that we as a company attach to mental fitness and wellbeing. Meanwhile, the new moratorium underwriting health insurance option we’re providing allows for greater flexibility and a faster onboarding process when buying health insurance. These three new offerings each demonstrate Allianz Partners’ commitment to innovating with purpose, continually improving the range and flexibility of our services to customers.”

To learn more about Allianz Care international health plans, visit:

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iPMI Magazine Speaks With Sheldon Kenton, Group Chief Executive Officer, Global Benefits Group

In this exclusive iPMI Magazine interview, Christopher Knight, CEO, iPMI Magazine, met with Sheldon Kenton, Group Chief Executive Officer, Global Benefits Group. They discussed in detail the future development of Global Benefits Group, recent acquisitions, and the role of Further Global in the brand.

Please introduce yourself and background in the international private medical insurance market:

Thank you for the opportunity to speak with iPMIM.  I recently moved into a new position as Group Chief Executive Officer of Global Benefits Group, after an almost 25-year career in the global health and insurance segment.  I was most recently the President & CEO of GeoBlue, the joint venture in the United States between BUPA and the Blue Cross/Blue Shield Organization.  At the same time, I served as Managing Director of Bupa Global.  Prior to joining Bupa in 2016 I had a long career at Cigna Global spanning roles responsible for its business in Europe, the Middle East and Asia as well as latterly Chief Commercial Officer for Cigna Global North America with functional global responsibility for sales.

November 2018 and private equity firm Further Global Capital Partners and affiliates (“Further Global”) acquired insurance organization Global Benefits Group for 132M USD. How hands on are Further?

Further Global is a long-term, financial investor that seeks to build value in its portfolio companies over time.  Further Global understands the insurance market and the opportunities and challenges that we face.  Like any investor, it seeks to monitor its investment; however, the team at Further Global allows the management team to run the business as it sees fit, providing support and counsel as needed.

Further Global wants to help grow Global Benefits Group. How are they doing that?

Further Global is very supportive of GBG initiatives.  It understands the capital that is required to grow in our core IPMI markets and has been willing to provide the capital necessary to allow us to improve our operations and talent.  Should the right fit become available, the Further Global team is also willing to provide capital for an acquisition or other opportunity that supports our strategy.  It showed this willingness when providing capital for our acquisition of Clifford Allen Associates in 2020.

Which countries does Global Benefits Group have a physical presence in?

Through our own offices and other relationships GBG has a presence in United States, the Netherlands, the United Kingdom, Guernsey, and Thailand.  We also have administrative and operational capabilities in India, Mexico, Serbia, South Africa, and the Philippines.

Does Global Benefits Group plan to open more locations, and if so, where?

Our aim is to be present in the places that are important to existing clients and customers and/or which give us an opportunity to grow and serve more customers.  We are constantly reviewing our global locations and operations to find these new opportunities.  At this point, I don’t see any obvious gaps, but I am ambitious for the Group, and I am sure that will drive further geographic expansion over time.

November 2020 and Global Benefits Group acquires Clifford Allen. How is the acquisition panning out and will the Clifford Allen name remain?

The acquisition of CAA was completed in 2020.  Over the course of the last 2 years, we have worked diligently to integrate significant parts of the operation while leaving in place the personnel and processes that have established CAA as a clear leader in the student insurance market for private secondary schools for over 30 years.  The 2022/2023 Academic year saw very strong retention (99%+) of existing clients while also experiencing the largest addition of new business in over 5 years.  Moving forward, we are excited about further enhancing the customer service and product experience through enhanced systems, product design and customer support.  All of these efforts will continue under the CAA brand given its strong brand recognition and stellar reputation in the segment it serves.  Nonetheless, we will take steps, as we review marketing collaterals etc to underscore the fact that CAA is very much a part of the GBG Group, and I am very pleased that it is!

Back in 2016 Global Benefits Group entered the insurance market in Jamaica. How is that going?

As a Lloyd’s Coverholder, GBG entered the Jamaica Trinidad & Tobago, and Puerto Rico markets in 2016.  Since then, we have had profitable year-over-year growth within the Caribbean.  Most recently, to add to our already comprehensive suite of products, we launched Global Choice Plus, a competitive individual international health product.  Finally, to round out our product offering within the Caribbean, we will be launching a corporate group health product called Professional Plus, and Travel 360 Plus, an individual travel health product.  These two products are expected to be launched later this year. 

Global Benefits Group has a partnership with AXA. Can you walk us through what that partnership involves?

GBG’s relationship with AXA is multi-facetted and very exciting.  AXA provides both reinsurance support for GBG and a locally admitted insurance company where admitted contracts are required in a specific jurisdiction.  In the latter scenario, generally speaking, GBG provides the product and administration (including assistance etc), and we work collaboratively with AXA to provide underwriting and local insurance operation support.  One of our more recent successes with AXA has been our collaboration in Mexico which is generating great results.   Mexico is the biggest IPMI market in the LatAm region. Through our partnership with AXA Mexico, we launched two co-branded IPMI health products called Globalmex.  GBG reinsures and fully administers and services these products that are distributed across Mexico.  We have reached an accelerated sales pace with Mexico becoming the fastest growing country for GBG in the region. Since its launch in November 2018, Globalmex is one of the leading IPMI products within the country. 

The past 2 years have been challenging for everyone. How do you see the iPMI market developing?

I remain very positive about the iPMI market.  Whilst the last 2 years have indeed been challenging, I think one outcome has been the stark reminder that we do still live in an everchanging and unpredictable World and, as such, flexible, capable and reliable health insurance and protection is vital for the globally mobile and those generally living global lives.  Although large, the iPMI market remains a complex, highly specialised niche that needs 100% focus from those that participate in it, and I think we have seen that recently with some high-profile market exits.  So not only am I optimistic about the segment in general, I am extremely optimistic about the place that a dedicated, specialist provider such as GBG has within it.  As always though, that will require dedication, innovation, and a laser focus on the complex and changing needs of the globally mobile.

Finally: if you could live anywhere in the world, on land or at sea, where would it be?

I have been very fortunate over a long career to have visited (and lived in) some amazing and vibrant parts of the World…and I hope to continue doing that for a good while to come.  But whenever I get asked this question, I always have a simple and, probably boring, answer.  For me the best place in the World to live is wherever my family is, and for me, that is my wonderful wife and two daughters.

 

 

 

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International Health Insurance 2022

Leading international private medical insurance publisher iPMI Magazine, is excited to announce the official launch of the “International Health Insurance 2022" IPMI market report, written by leading IPMI, insurance and healthcare analyst Ian Youngman.

This must-have latest IPMI market information provides a wealth of facts and figures on international private medical insurance and health insurance for expatriates, third-country nationals, domestic nationals, and global nomads.

Format: Written Report.

Size: 225 A4 Pages.

Delivery: PDF Format.

WHO IS THE REPORT FOR?

  • Insurance companies;
  • Insurance brokers and agents;
  • MGAs and MGUs; 
  • Management consultants; 
  • Professionals working in global healthcare markets; 
  • Hospital and clinic groups operating internationally; 
  • Travel agents; 
  • Assistance companies; 
  • Cost containment and claims management companies; 
  • Insurance technology companies;  
  • Travel managers;
  • Air and ground ambulance companies;
  • Banks and other financial institutions;
  • Investors and private equity; 
  • National and local government policy makers; 
  • Lawyers;
  • Policy advisors; 
  • Think tanks.

Introduction

  • The global demand for health insurance is rising fast
  • There are opportunities for health insurers and brokers.
  • The numbers of expatriates is rising and will increase.
  • IPMI and PMI are no longer separate.
  • Locals, students, digital nomads and NGO workers need cover.
  • More countries are making health insurance compulsory.
  • Healthcare and health insurance are becoming intertwined. 
  • Technology will change how insurers, brokers and customers interact.
  • There are more opportunities than ever for insurers and brokers to sell health insurance globally to locals and internationals.
  • International private medical insurance is flourishing. There are more globally mobile individuals than ever before - and employers are building businesses in more diverse countries.
  • IPMI as health insurance without borders is the future of health insurance for all people irrespective of their country of nationality, residence or current domicile.
  • Compulsory insurance, voluntary top up covers, differences between what you can sell to locals and expatriates, rules on overseas investors, local partnerships, economic sanctions, and even local politics are all things that insurers and brokers must understand.
  • There have been several new entrants to the global healthcare insurance and ancillary services market, long dominated by a small handful of existing insurance companies. Regional insurers and brokers are active in the sector.
  • The IPMI market is always shifting with market exits and entrants.
  • There is a global shift Eastwards as the USA/Europe axis gives way reluctantly to a China/Asia/Africa axis.
  • Being no longer possible to just offer IPMI offshore, due to compulsory insurance, tighter regulation and a rising rife of nationalism- global players have to invest in offices, partnerships and deciding which markets to be in. 
  • There is a massive rise in IPMI and PMI offerings from regional groups, local groups and single country insurers.
  • Three big partnership deals are changing the face of IPMI-Aetna/Allianz, Allianz/ Sanlam and Bupa/Generali.

OVERVIEW

MARKET CHANGES

  • Background - IPMI market in 2022
  • The three big partnership deals
  • Aetna and Allianz
  • Allianz and Sanlam
  • Bupa and Generali
  • Health insurers A to Z
  • Brokers agents and MGA/MGUs A to Z
  • Countries A to Z

HOT TOPICS

  • Invasion of Ukraine
  • GROWING NEED FOR IPMI
  • Global Migration
  • Diaspora
  • International students
  • Temporary foreign workers
  • Expatriates

INTERNATIONAL HEALTH INSURANCE NUMBERS

  • Global premium figures

LATEST INSURER AND BROKER RESEARCH

  • Ageing workforce
  • Executive wellbeing
  • Expatriate health concerns
  • Expats on living abroad
  • France employee healthcare
  • Global employee benefits
  • Global health benefits
  • Global health insurance costs and trends
  • Global health insurance trends
  • Global insurance
  • Global medical price trends
  • Global medical trends
  • Global mobility
  • Global multinationals and corporate transfers
  • Global private healthcare
  • Healthcare in 2040
  • Healthcare and wellbeing 2040
  • Health insurance for ex-pats
  • Health insurance pricing trends
  • International health insurance
  • International mobility strategy
  • International schools
  • Mental health
  • Millennials
  • Online purchase
  • USA Employee benefits
  • USA employer medical costs

OTHER RECENT RESEARCH

  • Digital nomads
  • Insurance brands
  • USA health insurers
  • Working abroad
  • NEW GLOBAL TRENDS
  • Businesses and consumers
  • Chronic condition management
  • Diaspora cover for relatives
  • Digital nomads
  • Employer health support to employees and families
  • Managing general agents
  • Merging health insurance and healthcare
  • Millennials
  • Partnering with global insurers
  • Remote health services
  • Sending people overseas
  • Seniors
  • Short assignments
  • Short-term cover

REGIONAL TRENDS

  • AFRICA
  • ASIA PACIFIC
  • Asian health
  • Healthcare in Asia
  • Health insurance market potential Asia-Pacific
  • Asia medical benefits
  • Health at a Glance: Asia Pacific
  • EUROPE
  • Health at a Glance: Europe
  • LATIN AMERICA AND CARIBBEAN
  • Health at a Glance: Latin America & the Caribbean
  • Latin America health insurance potential
  • MIDDLE EAST AND NORTH AFRICA
  • Middle East and North Africa outlook
  • Replacing foreigners with citizens
  • Health insurance market potential Middle East
  • Healthcare in UAE

THE FUTURE

  • The future
  • Health insurers need to offer more
  • IPMI in 2022

How To Buy International Health Insurance (IPMI) 2022

We are selling the report International Health Insurance (IPMI) 2022 on Research and Markets for £1,599.

However, if you are an advertiser or iPMI Magazine subscriber, we are offering the report for a subsidised investment

iPMI Magazine Advertiser: £1,300

iPMI Magazine Subscriber: £1,450

To take advantage of this offer please write to ipmi[at]ipmimagazine.com or speak with your account manager directly.

About The Author

Ian Youngman is a writer and researcher specialising in international private medical insurance, global healthcare and medical tourism. He writes regularly for a variety of magazines, newsletters, and on-line services. He publishes a range of market reports and undertakes research for companies and has London market management experience with brokers and insurers. 

 

 

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iPMI Magazine Speaks With Michael Nole, Executive Vice President Sales And Marketing At World Travel Protection

In this exclusive iPMI Magazine interview, Christopher Knight, CEO, iPMI Magazine, met with Michael Nole, Executive Vice President Sales And Marketing At World Travel Protection. They discussed in detail the range of travel risk management services on offer from World Travel Protection, and how they provide vital support for business travellers and expats.

Please introduce yourself and background in the international private medical insurance market:

I am Mike Nole, Executive Vice President, Sales and Marketing, at World Travel Protection. I am based in North America. I joined WTP in March 2022 from Cigna Global, where I spent 12 years, most recently as the Head of Business Development for the Americas. I was responsible for growing the global IPMI business through broker distribution and strategic partnerships.  During my time at Cigna, I worked as a Business Development Manager for the Western US and Canada with Global IPMI and as a New Business Manager for the Individual and Family Plan Segment from 2009 to 2013.  Before my time at Cigna, I worked as an insurance broker at Health Benefits Direct and was a school teacher prior to that.

In March 2022, you were appointed as Executive Vice President of Sales and Marketing at World Travel Protection. Congratulations! What does the role involve?

I lead a rapidly expanding marketing and sales team across Australia, North America and EMEA, providing the best in-class class travel risk management solutions to businesses, governments, scholastic travellers and NGOs. 

As travel returns in 2022, it is our job to prepare and support organisations in the changed travelling landscape since the pandemic. Travellers face increased risk globally, from personal health and wellbeing concerns to a rise in criminal activity and terrorism as well as growing incidences of climatic and natural disasters.

World Travel Protection’s expertise and world-class technological solutions allows us to protect and keep travelling teams safe. Our over-arching vision is to provide the best possible service to our customers and this is what gets me out of bed every day.

Who is World Travel Protection?

World Travel Protection is a leading global travel risk management company - part of the Zurich Insurance Group. We deliver world class technological solutions to organisations, supported by our 24/7 emergency assistances, which help and support over 20 million travellers a year via our Command Centres in London, Brisbane, Toronto, and Buenos Aires (via our sister company Universal Assistance),

We provide travel assistance to both leisure and business travellers, giving them access to 24/7 emergency medical, security and travel assistance services. Emergency assistance encompasses medical case management, evacuation and repatriation together with providing access to virtual care services (telehealth) and security intelligence. Our Global Care Network gives our customers access to over 20,000 providers worldwide.

In addition to support services for medical, travel, and security emergencies, World Travel Protection educates and trains businesses before travel to limit the risks associated with travelling abroad.

Can you walk us through the core service offerings World Travel Protection provides to international private medical and travel insurance markets?

Travel risk management companies go above and beyond traditional travel insurance providers to provide vital support for their business travellers and expatriates.

Our global medical, travel and security assistance services can be split into eight core offerings as detailed below:

Medical and Travel Assistance: Our global services provide travellers with access to 24/7 medical and travel support using the best-in-class medical personnel, resources and procedures.

Security Assistance: Our security experts continually monitor global threats to help prevent or mitigate risks and keep our travellers safe. In the event of a security incident, we will evacuate travellers.  

Travel Risk Management Tools: Our Travel Assist App and Travel Assist Portal help to keep travellers – and those responsible for them – safe and informed using real-time global updates and alerts on their destination.

24/7 Emergency Assistance: Our Command Centres help travellers in need 24 hours a day, 365 days a year. When an emergency arises, our team of practising medical professionals and security experts are immediately on hand.

Trauma Counselling: In the event that a traveller is exposed to a traumatic incident while travelling, we are here to provide counselling and care through our sister company Benestar who offer telephone trauma counselling and access to experienced clinicians.

Telemedicine: Our telemedicine service helps travellers resolve non-urgent medical issues from the privacy of their hotel bedrooms, if they choose. We connect travellers with doctors who can provide medical support via phone or video call or help locate a suitable nearby medical facility if required.

Medical Cost Containment: Thanks to our pre-negotiated discounts and global buying power, we can provide quality medical care and pass on savings.

Inbound Assistance Services: Other medical and security assistance providers often use us to deliver their assistance services because of our established capabilities, global footprint and over three decades’ experience.

World Travel Protection is seen as a leader in Travel Risk Management. But what exactly is Travel Risk Management?

When it comes to corporate travel, there are a lot of moving parts, many of which are out of a traveller’s control, and unfortunately things can and do go wrong. It doesn’t matter if it’s a broken leg or a cancelled flight to being caught up in a terrorist attack or a natural disaster, unforeseen issues can adversely affect even the best planned business trip.

Travel risk management companies offer services and care that go beyond traditional business travel insurance policies, which often only cover costs in the event of an accident or incident. They also take on the responsibility of foreseeing where incidents may occur in addition to providing medical, travel and security assistance in case of an emergency.

For companies or institutions with a culture that goes beyond basic duty of care, corporate travel risk management companies help provide vital support for their business travellers, expatriates and employees.

Our travel risk management solutions support, protect and keep travellers safe on the ground, and the risk managers responsible for their safety and wellbeing. Travel risk management companies help reduce stress for both risk managers and travellers by supporting them pre-, during and post-travel.

How can technology and digitisation improve the Travel Risk Management journey?

For companies and institutions with travelling employees or personnel, it’s incredibly important HR or risk managers know exactly where their travellers are at all times. If they don’t provide this duty of care, it’s hard for them to know if their travellers are in imminent danger should a security threat or natural disaster happen.

World Travel Protection’s geo-location technology allows travel risk managers to know exactly where their travellers are. Using our Travel Assist Portal and App, risk managers and their travelling personnel can communicate with each other as well as our team to help ensure they receive the support they need.

Our travel risk management app gives travellers 24/7 access to our emergency assistance Command Centres and location-specific travel alerts. The Command Centres are constantly monitoring international threats and will alert travellers of any potential risks based on their uploaded itinerary and geo-location feeds, helping them to travel safely. Also, by simply pressing the ‘emergency’ button, travellers can reach our team immediately if they feel in danger.

We also provide organisations with pre-travel information, using our intelligence on a country or specific location, allowing informed assessments to be made of whether its people are safe to travel there in the first place and what preparations should be taken if they do.

As we return to travel in 2022, what are the major risks travellers and organisations are facing?

Perhaps the greatest take-away from the pandemic is how quickly situations can change. Receiving accurate and timely information is more important than ever to ensure traveller safety. At World Travel Protection, we can help travellers and their risk managers make wise and confident decisions.

COVID has altered the risk profile for many parts of the world, particularly those suffering economically. It’s important this is identified during a general and COVID travel risk assessment – especially for business travellers – so the appropriate travel safety precautions can be put in place.

One risk, for instance, that has risen exponentially is cybercrime. A UK-based fraud awareness leader, Crowe, estimates that cybercrime has risen by 90% during the pandemic. For instance, we are advising our travellers to take extra care to reduce the threat of cyber-crime, to not use Wi-Fi hotspots, and to be very careful about giving away personal data. Vigilance is more important than ever to ensure that travellers are not scammed or fall foul of more sinister online attacks.

COVID 19 has had an unprecedented impact on travel and global mobility? How do we live with COVID 19?

For travellers, it’s essential that they know and understand the rules on COVID-19 in the area they are visiting, as they can differ even within a country. Travellers need to know, for instance, the entry rules and requirements as well as the rules around mask wearing and social distancing. It is important that travellers act lawfully as well as respectfully, as some countries have suffered greatly during the pandemic.

We describe this as the ‘COVID culture’ of a country, whereby depending on its own experience of dealing with COVID new social norms have developed. It’s essential to follow this new etiquette to ensure that no offence is given to locals and business associates while travelling. For instance, not maintaining social distance could be perceived as rudeness as well as extending a hand to shake in greeting.

It’s also important to remember that COVID-19 hotspots can still emerge very quickly and restrictions introduced with little or no notice. Last-minute travel amendments may become the norm for all travellers.

We had a case not long ago where one of our business travellers was mid-flight when their destination country announced new quarantine measures for people arriving in the country. We were able to reach the traveller before they had exited the transit area and book them on another flight. If they had exited, they would have been put in quarantine. Having the support of an emergency travel assistance organisation, like World Travel Protection, allows travellers to stay ahead of potential issues during this ever-changing environment.

Are Governments and Organisations prepared for the next pandemic or global catastrophe?

Very few organisations were prepared for COVID and those who were caught out need to learn from their mistakes.

Two years ago as the world started to be impacted, many organisations dusted off their business continuity plans only to realise they hadn’t been tested in years and they didn’t work. Leadership who had steadily ignored the need to test themselves in a crisis situation opted to bury their head in the sand and hope that the Corona Virus would go away. Those same companies that struggled to manage the response to COVID are no better placed now.

Those organisations who did manage their response to COVID well had a system in place. They had a defined process to follow and leaders who could make informed decisions. The successful companies engaged subject matter experts to inform their decisions and developed recovery plans to help them return to business as usual when the opportunity presented.

Many have referred to COVID as a 1 in 100-year happening. If that is to be believed then the next catastrophic event is likely to be a natural disaster or a manmade event such as terrorism or a major economic downturn. With the myopic nature of many organisations, all future events (in the short-med term) will be seen through the prism of their response to COVID and they will find that the response they used to a global health crisis won’t be sufficient.

For many governments their key metric for how well they managed COVID was how popular their decisions were. It became the hallmark of conservatives to follow the "freedom" model, whilst progressives went with much tighter measures. No one country got it right.

Some of the infrastructure developed during COVID can be used by governments, should we be exposed to another global pandemic, but any event other than this type will feel like a fresh set of challenges. Governments move slowly and learn selectively, the focus on economics will also hamper any response in the short term.

Now from a healthcare perspective, yes governments and organisations are more prepared due to the global pandemic nature of COVID. Previous outbreaks of Coronavirus SARS (e.g., swine or bird flu), Ebola were geographically localised epidemics, rather than global.

COVID has affected the healthcare spectrum namely:

  • Vaccine development speed;
  • Public Health directives e.g. PPE / Testing / Isolation and Quarantine / Disease tracking with Tech (mobile Apps);
  • Hospital surge capacity / different ways of working (virtual care) / rapid field hospital establishment;
  • BAU while battling the pandemic, albeit with cancellation of elective surgery / outpatients etc.;
  • Novel follow-up ways and virtual wards;
  • Multi-national / International co-operation re vaccines, healthcare strategies and treatment guidelines.

Finally: if you could live anywhere in the world, on land or at sea, where would it be? 

Vancouver, I just love it there. 

 

 

 

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International Private Medical Insurance Magazine Provider Network Directory August 2022

Welcome to iPMI Magazine 2022.

The August 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

Read more...

International Private Medical Insurance Magazine Provider Network Directory July 2022

Welcome to iPMI Magazine 2022.

The July 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

Read more...

International Private Medical Insurance Magazine Provider Network Directory June 2022

Welcome to iPMI Magazine 2022.

The June 2022 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

Read more...
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