The International Assistance Group (IAG) is the world’s largest alliance of over 140 independent assistance companies, service providers and correspondents. Together, we deliver first-rate roadside, medical, travel, corporate, home assistance, and security services to business and leisure travelers, as well as expatriate workers and corporations across all five continents.
At IAG, we help our partners to be more competitive in their local markets by providing them a 24/7 high quality and vetted worldwide network of medical, roadside, travel, and security specialists. The primary objective of the network is to help its members grow organically, offering true quality and health-focused outcomes. To achieve this, IAG constantly develops, recruits and trains a comprehensive global network of quality assistance experts and accredited provider partners.
For over 25 years, IAG has enabled its partnered organisations to reach more of the assistance market through the close cooperation with other organisations in the network, thus increasing their competitiveness. And all of this while retaining their independence. Partners located all over the globe share local knowledge and resources, which is then harnessed into a worldwide service detailing common processes, performance standards, IT systems (such as a members-only proprietary database), and pooled purchasing.
Local partners. Global solutions.
Although we have a powerful global reach that spans all continents, all of our partners are hand-picked based on their solid experience in their respective markets and proven track record of quality and reliability.
We’re not just partners on paper. We are a unique global alliance of real-life specialists who meet and interact regularly, share knowledge, exchange over thousands of assistance cases per year and support each other’s goals. As a result, all of our partners are well positioned to enhance their competitiveness without sacrificing independence.
International Assistance Group has been federating assistance companies since 1992 and has grown from a small non-profit association into the world’s largest alliance of independent assistance companies and accredited service providers. International Assistance Group is a limited incorporated company in Paris (France), regulated under the French law and owned by its partners.