Menu
iPMI Magazine Is Proudly Sponsored By:
For a healthier journey.

iPMI Magazine Has Moved

iPMI Magazine successfully rebranded to iPMI Global in 2023 and has moved to a new home on the internet. To visit the brand new international private medical insurance business intelligence platform, please go to www.ipmiglobal.com

Jet Executive Renew iPMI Magazine Annual Digital Marketing Program - Confirm Attendance At International Medical Evacuation And Repatriation Strategies Round Table

JET EXECUTIVE INTERNATIONAL CHARTER is the legal successor of company taunus air. The company is dealing under actual ownership since 1999.

The actual fleet consists of three Learjets 35A, one Learjet 55 and one Beechcraft King Air 200. JET EXECUTIVE is performing worldwide ambulance- and cargo flights.

Different than other operators JET EXECUTIVE is owning all aircraft, not only operating them for external owners.

Since summer 2006 JET EXECUTIVE has successfully established a second homebase at Munich airport. One Learjet 35A and one Beechcraft King Air 200 were purchased from Munich-based operators, which ceased their flight operations.

In consequence JET EXECUTIVE is developing its services towards charter & operational management of third party owned aircraft. Hereby aircraft owners find a chance to increase their efficiency as well as to optimize the cost – effect – relation experiencing professional management.

ROUNDTABLE: International Medical Evacuation And Repatriation Strategies

In this exclusive round table feature we hear from all sectors of industry and look at the complexities of the international private medical insurance industry when an insured member falls sick or has an accident overseas and requires repatriation or evacuation services home or to the nearest medical facility or centre of excellence.

This round table is highly relevant for:

  • Air ambulance owners, operators and brokers;
  • Assistance companies;
  • Cost containment firms;
  • International funeral directors;
  • Insurers;
  • Medical escorts for commercial airlines/ Patient transport compartment providers;
  • Medical teams working with air ambulance owners, operators and brokers;
  • Third party administrators.

MORE INFO CLICK HERE

Read more...

International Air Ambulance Owner Operator Broker Round Table

Welcome to the most recent International Private Medical Insurance Magazine exclusive air ambulance medical transportation round table business forum. In this exclusive debate we talk about the international medical transportation sector of the business. With a focus on fleet capabilities, on-board technology, medication and payor-provider relations the round table takes a closer look at the global providers assisting iPMI insurers and insureds.

Exclusive C-Suite executive commentary from FAI, Jet Executive, MedcareProfessional and Tyrol.

Read more...

Air Medical Transportation Europe

 

Air Medical Transportation Europe

Düsseldorf 08:00 AM: A call comes in to operations of Jet Executive, JEI: a 30 year old man vacationing on Mallorca, Spain is suffering from a fracture of leg and rip after a motorcycle accident. While speeding on the highway he hit a pole. The girlfriend of the patient was sitting in the back but luckily she didn’t have any injuries. They need to be repatriated back to Switzerland. Dennis Stoffel, ground operations manager, who is on duty while the call comes in probably won’t have any unpredictable difficulties with the organization of this flight. It is within European borders so no permissions will be required.

Considering the routing Spain to Switzerland the Munich based Learjet 35 is in a slightly better position than the company’s aircrafts which are based in Frankfurt. And with a total flight time of four hours this operation will be managed within one day even if the patient needs to be picked up from the hospital on Mallorca and dropped off at his new destination in Geneva.

“The crew will return to their Home Base so I don’t need to worry about hotel bookings nor minimum crew rest times,” he finishes his explanations. Having a strategic geographic base of operations is essential to the success of any air ambulance company. Primarily serving the European market, Jet Executive’s headquarters its operations in Frankfurt and Munich. “Geographically Germany is the centre of Europe, no matter if you fly from south to North, or West to East you will most likely overfly German territory which gives us a competitive advantage to other providers”, argues Irena Dimitrijevic, the new Marketing and Sales manager of JEI. “Our position enables us even to serve the Northern African countries and the Eastern part of Russia without a fuel stop.”

The bulk of such air ambulance work comes from insurance companies repatriating tourists. With a large number of vacationers from all over Europe to the top holiday destinations such as the Canary and Balearic Islands, Italy, Greece or even Northern African destinations like Sharm el Sheik in Egypt there is increase the demand for patient transfers during the summer months. The patients need to be brought back to their home countries which in most cases are Germany, Austria, France, Swiss, the UK or one of the Scandinavian countries. However, insurance companies are not the only ones that request patient transfer charters. Quite often, wealthy private citizens and foreign nationals seeking high-end European and US health care are willing to pay the price to have a private jet taking them to internationally recognized health clinics. For long distance flights the Challenger 600 comes more likely in action compared to short distances due to comfort reasons.

“The Challenger 600 operating under D-Busy is Jet Executive’s flagship and can be equipped with up to three stretchers”, reports Irena Dimitrijevic. Next to the insurance companies many brokers all around the world request ambulance flight each day. If they are specialized in the business they can be very useful as they are specialized certain geographical areas and are in contact to many end customers. Others have their key business focused on executive flights so the potential outcomes of their requests are rather ineffectual. Occasionally companies receive calls to retrieve injured soldiers, after acts of terrorism or humanitarian disasters, government personnel or ambassadors and their families.

Larnaca airport, Cyprus 12:30 PM

Captain Meyer and his Co-Pilot Wischer just landed on the 9800 feet long runway in 37 degrees of Mediterranean heat. Once again the job of getting the patient home has fallen to the flight crew and medical staff of the Learjet 35 D-CGRC. The aircraft is equipped with an incubator for the little patient. Baby L.S., born on the sunny island a few months ago. Unfortunately his short life hasn’t been as sunny as the weather so far. His mom had a premature birth and since then she hasn’t left the island due to the critical condition of her son.

Both parents haven’t seen their home in Leeds, England for almost a year now because the doctors refused to risk any repatriation up unti today. The baby suffers from prematurity symptoms for an indefinable time and therefore the flight is life-threatening. Captain Meyer will have this in mind for the whole five flight hours up to the British Island.

“As in most cases, organizing the actual flight was the easy part; the hard part is always coordinating the logistics between the two countries such as the destination hospitals”, says Dennis Stoffel, “We had to reschedule the flight three times before we were able to finally operate it. The client kept cancelling last minute due to a missing bed in the receiving hospital in Leeds and even surrounding areas. At the same time we had to coordinate the time schedule of the accompanying child doctor. She is usually working shifts in a hospital but needed to be available on the exact date of the repatriation. Hospital beds in England are rare compared to other European countries.

“Certain countries are well organized and the clients are taking care of all logistics. But other once expect you to be responsible for the arrangement of a suitable ground ambulance and a bed-to-bed service is taken for granted.”

Despite a continuously merging Europe each country still remains different in their way of living and their medical provision so that at the end of the day these are the challenges an International Air Ambulance Operator has to cope with. Considering the advantages of a united Europe one can say that open borders and a visa free layover is one of them. In contrast to Executive flights there aren’t any countries in Europe left which are claiming permissions for an air ambulance operation.

“As soon as we operate into neighbouring countries we often have a handling Agent who supports us with individual Customs and Immigration inspectors”, explains Mr. Stoffel.

“Russia for example is showing signs of a maturing market and growing demand for any kinds of flight operations. As more and more Russian citizens are indulging themselves a German medical treatment an intermediary becomes essential. The operations staff navigates the bureaucracy and receives information about operating airports, fuel and visa policies. Then there are the medical logistics to address. Jet Executive is using a pool of more than 70 doctors and further 60 flight-paramedics, all of them with a lot of experience in ICU air ambulance operations. “We have medical crews based in Munich and Frankfurt.

They are responsible for arranging ground transportation and ensure that the Aeromedical staff must have all necessary equipment on board. Therefore the medical report is always a key factor. It decides the compilation of the Medcrew and the necessary equipment on board.

“A few weeks ago we flew a pregnant lady from Spain back to her home town Bristol, UK. We had a Medcrew consisting of four people on board: One child doctor, one midwife, one doctor for the mother and one nurse. We were prepared for every possible case,” demonstrates the Irena Dimitrijevic.

Bernd Ringelmann, president of Jet Executive said preparing for the unexpected and managing it when it happens is crucial to effective international air ambulance operations. “Every trip is different; sometimes the shorter once within Europe can be harder than the once abroad.” Consideration on every patient transfer include an assortment of “known issues,” such as monitoring duty days, pre-positioning crews worldwide as required, obtaining foreign visas for medical staff and aircrew, landing rights, over flight permits (particularly Middle Eastern countries such as Iran and Iraq). Moscow Vnukovo for example charges a fee for each passenger when using the terminal even if it is a patient; London Heathrow is very expensive to operate so that London Gatwick is usually considered for an air ambulance operation,

Bolzano airport in Italy can be only operated by a King Air turboprob and not a Learjet and specific airports in Europe are only operable with decent weather conditions. These are just a few pieces that need to be considered for the whole puzzle. But even some parts of Europe still remain difficult because of political issues.

“If we have to quote a flight to Kosovo we need to calculate approx. half an hour on top of the actual flight time because it’s not permitted to fly straight to Kosovo over Serbia and vice versa. It is defined by the NATO that you need to fly a curve over Montenegro while avoiding Serbia”, explains Sebastian Mueller from the operations department.

The front line of any air ambulance company will always be the aircrew and medical staff on board each flight “So you need the right people to come to solutions and decisions quickly. The pilots making the decisions have to be enthusiastic, committed individuals prepared to make the necessary short-term sacrifices inherent in the job.

“We depend on the pilot’s ability to think and act for themselves. The rules apply for example when operating unknown airports especially in African countries or war zones like Afghanistan. “Being able to adapt to unpredictable developments on the scene goes with the territory. The challenges are there every day,” said Bernd Ringelmann.

All air ambulance providers need to have a necessary authorization with the LBA (Luftfahrt Bundesamt) and comply with appropriate rules and regulations. Air ambulance providers in particular need to be provided with known and registered ICU Equipment in order to be put on a provider list with many customers. Beside these few requirements it’s all about the geographical positioning of the Home Bases and the company’s strategy. While there are many commonalities among aeromedical companies, each one seems to have its own business philosophy, structure and ideas about how to get the job done.

Munich airport, 22:30 PM

The engines of the Learjet D-CGRC are slowly calming down. Captain Meyer and Co-Pilot Wischer are climbing out of the aircraft and checking out. Baby L.S. has been dropped-off at the airport in Leeds- Bradford and brought to the St. James Hospital in Leeds. The patient was delivered in a stable condition and finally brought back home.

The Medcrew packs up the medical equipment and finishes their medical reports. Captain Meyer makes a call to Düsseldorf operations to sign off from the job. Air ambulance flying can be physiologically exhausting considering that crews are operating in challenging and difficult location and that the all the employees are putting in long days and a lot of night shifts. But nevertheless, very often they get the reward of retrieving sick and injured people back home.

Düsseldorf 00:35

Christian Dörken is working the night shift and has just completed the flight plans for an ad-hoc flight tomorrow morning; Frankfurt-Adana-Stuttgart-Frankfurt. The booking just came in two hours ago. The flight crew is briefed and the ground ambulances will be organized first thing in the morning. He has also completed the record from this morning regarding the injured young man from Mallorca who was brought back home to Switzerland safely.

Mission completed for now – until the next call comes in to operations!

Written By Irena Dimitrijevic,Marketing & Sales Manager, JET EXECUTIVE International Charter GmbH & Co. KG.

Read more...
Subscribe to this RSS feed

International Medical Insurance Round Tables

International Medical Cost Containment Strategies 2018

International Medical Cost Containment Strategies 2018

In a Closed Door Exclusive Round Table Business Forum iPMI Magazine Spoke with C-Suite Industry Leaders from the International Medical Cost Containment Market about International Medical Cost Containment Strategies For Global Medical Payors And Providers. Although international risks have changed the cost of healthcare around the world remains a key concern for the international private medical insurance industry. This round table defines the complex nature of international cost containment and how medical payors and providers may leverage cost containment strategies to improve the standard of care and reduce the bottom line. Cegedim Insurance Solutions, Global Excel, Payer Fusion, MDabroad and Transworld Claims...

11-06-2018 Latest RT

Providing iPMI To High Net Worth Individuals

Providing iPMI To High Net Worth Individuals

In a Closed Door Exclusive Round Table Business Forum iPMI Magazine Spoke with C-Suite Industry Leaders from the Private Medical Insurance Market about International Private Medical Insurance for High Net Worth Individuals. Featuring Aetna International, Bellwood Prestbury, Cigna Global IPMI and HealthCare International. This round table looks at the high net worth individual market and the benefits for worldwide insurance providers when they provide IPMI to high net worth individuals. ON THE FRONT COVER: Since setting up an IPMI brokerage firm in the last iPMI Magazine round table, our intrepid traveller has made it to the big time and is pictured watering his...

04-08-2017 Latest RT

The Benefits Of Providing IPMI To Global Brokers & Agents

The Benefits Of Providing IPMI To Global Brokers & Agents

In this exclusive C-Suite Executive Round Table Business forum, iPMI Magazine speaks with the world of iPMI - with leading IPMI providers Aetna International, Bellwood Prestbury, Generali Global Health, HealthCare International and Wellaway. This round table looks at the benefits for worldwide insurance brokers, agents and intermediaries when they add international private medical insurance (IPMI) to their product portfolio. ON THE FRONT COVER: Our intrepid traveller returns with a new business idea: an IPMI brokerage firm. Will he succeed, pass go, collect two hundred pounds or go bust and end up closing down due to BREXIT? ANDREW APPS, Head of Global Healthcare at BELLWOOD...

07-04-2017 Latest RT

International Medical Evacuation And Repatriation Strategies 2016

International Medical Evacuation And Repatriation Strategies 2016

In this exclusive round table executive business forum, iPMI Magazine speaks with all sectors of the global industry and focuses on the complexities the international private medical insurance industry face when an insured member falls sick, or has an accident overseas, and requires repatriation or evacuation services home or to the nearest medical facility or centre of excellence. Educational and informative the round tables delivers pertinent IPMI business intelligence directly from global medical evacuation and repatriation specialists. Featuring C-Level Executive Commentary From Air Alliance, Bellwood Prestbury, Jet Executive, Mayday Assistance, Quickair And Tyrol Air Ambulance. ROUND TABLE CONTENTS  VIP ARRIVAL LOUNGE: MEET THE ROUND...

30-12-2016 Latest RT

The Rising Cost Of Global Healthcare: iPMI Providers Talk Medical Inflation And Healthcare Costs

The Rising Cost Of Global Healthcare: iPMI Providers Talk Medical Inflation And Healthcare Costs

Welcome to the most recent International Private Medical Insurance Magazine (iPMI Magazine) exclusive iPMI round table business forum. In this exclusive discussion we talk to leading providers of iPMI about medical inflation and the rising cost of global healthcare. Featuring Bellwood Prestbury, Cigna Global iPMI, Globality Health and Wellaway.  

17-12-2015 Latest RT

International Air Ambulance Owner Operator Broker Round Table

International Air Ambulance Owner Operator Broker Round Table

Welcome to the most recent International Private Medical Insurance Magazine exclusive air ambulance medical transportation round table business forum. In this exclusive debate we talk about the international medical transportation sector of the business. With a focus on fleet capabilities, on-board technology, medication and payor-provider relations the round table takes a closer look at the global providers assisting iPMI insurers and insureds. Exclusive C-Suite executive commentary from FAI, Jet Executive, MedcareProfessional and Tyrol.

30-09-2015 Latest RT

International Private Medical Insurance VS Local Health Insurance

International Private Medical Insurance VS Local Health Insurance

In the most recent International Private Medical Insurance Magazine Executive Round Table business forum, we speak with leading C-Level Executives about the major differences between international and local health insurance plans.   As expatriate hot spots around the world continue to mandate health insurance cover for expat employees, under various visa and employment laws, questions from the business community continue to be raised. Issues focus around how new laws will help and assist expatriates and what levels of cover they may expect from local health insurance plans.    

14-04-2015 Latest RT

Critical Considerations When Designing International Private Medical Health Insurance Plans

Critical Considerations When Designing International Private Medical Health Insurance Plans

Introducing a business into new emerging markets is the response from worldwide business owners to the pre-eminent mega trend that is globalisation. Establishing a global footprint may be of pivotal importance to a wide range of industry, and according to PWC, cross-border assignments are showing no signs of a slowdown. In fact, 59% of CEOs plan to send more staff on international assignments with predictions that global corporate travel and international assignments will increase 50% by 2020. In the most recent exclusive iPMI Magazine Medical Insurance Round Table, we spoke with leading C-Level Executives at ALC Health, Cigna Global Individual Private...

14-04-2015 Latest RT

Maritime Labour Convention 2006 Executive Round Table Business Forum - What Does The MLC 2006 Mean For Global Insurers?

Maritime Labour Convention 2006 Executive Round Table Business Forum - What Does The MLC 2006 Mean For Global Insurers?

  The Maritime Labour Convention 2006 was adopted at a Maritime session of the International Labour Conference in 2006 and came into force on 20 August 2013. To date, 56 ILO Member States have ratified the Convention, representing more than 80 percent of the world’s gross tonnage of ships.   There are more than 1.5 million seafarers in the world. A majority of these seafarers now have a right to be protected through national laws and practices applying the MLC, 2006 to the ships on which they work. Title 4 of the MLC covers Health Protection, Medical Care, Welfare and Social Security Protection. From...

25-05-2014 Latest RT

Defining International Assistance In 2014 And Beyond Part 1

Defining International Assistance In 2014 And Beyond Part 1

  In A Closed Door Exclusive Round Table Business Forum International Private Medical Insurance Magazine Spoke With Industry Leaders From The International Assistance Market. The 1st In A Series Of VIP Assistance Round Table Business Forums, we focus on the definition of medical, travel and technical assistance services in 2014 including service capability, geographic reach, memorable cases, custom networks, the benefits of outsourcing and the adoption of new technology. Featuring C-Level Executive Commentary From Allianz Global Assistance, Athens Assistance, Europ Assistance, Medic Assistance International, REUTER Consulting And Rowland Brothers. International tourist arrivals grew by 5% in 2013, reaching a record 1,087 million arrivals. Despite the current global economic climate...

09-03-2014 Latest RT

Managing The Lifecycle Of An Expatriate With International Medical And Health Insurance

Managing The Lifecycle Of An Expatriate With International Medical And Health Insurance

  In a Closed Door Exclusive Round Table Business Forum 2012, iPMI Magazine Spoke with Industry Leaders from the International Private Medical Insurance Market. Get the Inside Track on Expat Medical and Health Insurance from the Experts. Moving a business into new uncharted waters where your native tongue may not be the local language, is a daunting affair. Speak to any CFO, HR Director or Expatriate or simply consider the stress put on ones shoulders when operating in a foreign and sometimes hazardous environment. For the unseasoned traveller on distant shores even simple tasks like shopping can be a strain. So imagine being in a...

06-03-2014 Latest RT