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iPMI Magazine Provider Network Directory May 2021

The April 2021 edition of the iPMI Magazine Provider Network e-Directory is out now, featuring over 85 pages of international private medical insurance and assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

IPMI Market Network Sectors: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Insurance Technology, Healthcare Insurance Management and Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Advertisers 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

 

 

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The Instrumental Role Of Telemedicine During And After The Pandemic

In this exclusive iPMI Magazine article, Damian Lenihan, Executive Director for Europe at Aetna International, talks about how telemedicine is positively impacting access to high quality healthcare, during a global pandemic.

With record numbers of employees working from home and facing new and evolving health pressures, employers have also begun to embrace telemedicine as a way to roll out effective health and well-being strategies.

Telemedicine is easing the burden of new employee health pressures

A survey we conducted with 4,000 global office workers last September shows just how much workers’ mental health has been impacted by the pandemic. From worrying about juggling work and home-schooling, to concerns over being furloughed (not to mention fears over contracting the virus or caring for those who have), lockdown truly tested our emotional resilience.

With social restrictions limiting access to sports facilities, as well as eliminating the commute, most employees have also been moving and exercising less. Add to this the fact that most hospitals and health care centres have been overwhelmed with Covid-19, and businesses are facing a perfect storm: their employees’ health is under more pressure than ever before, but regular health tests and screenings, and even treatment appointments, have largely been postponed unless crucial.

That is why employer-provided access to virtual consultations and health and well-being support during this time has been so important. It has helped to address a clear gap, giving people the much needed opportunity to speak to their GP or other health care professionals, all from the comfort and safety of their own home.

Virtual health for a new type of workplace

As hybrid and flexible working models become a more permanent fixture of working life, employers need to be mindful of the impact this could have on employee experiences and expectations. Our ongoing research into the views of global employees and HR Directors indicates that 3 in 5 UK HR decision makers recognise that expectations around employer-provided health support have changed dramatically since the beginning of the pandemic. For instance, employees say they now want access to more digital health solutions.

Although not completely new, the provision of health benefits through virtual means has accelerated and employee usage is increasing as well. At Aetna International, for example, we saw a 180% increase in global utilisation of vHealth, our virtual telemedicine service, between April 2019 and April 2020, with some regions more than doubling their usage during this time. More generally, the use of virtual health platforms has increased by 200-300% across the globe, showing the increasing demand for such services.

As many firms announce the implementation of hybrid working models, providing health support for teams through digital means, underpinned by a clear internal communications strategy, will be key to ensuring employees can take care of their health and well-being – no matter where they are. 

Employee appetite for digital health solutions in the workplace

The role technology has played in keeping the world connected over the last year has shown just how easy it is to take care of everyday tasks virtually, whether conducting meetings via Zoom or participating in virtual events.  

Previous research we conducted found that 69% of global workers think access to physical health services through their phone would help them better manage their physical health, whilst over three quarters said the same about convenient access to exercise or health appointment options online. It’s clear that even though our lives have been dominated by technology during the past year, employees view health and well-being services through technology as a positive and are keen to see more of it.

Harnessing digital solutions, including telemedicine, will allow employers to more easily cater to the hybrid workforce, as well as help them tackle the long-lasting mental and physical effects caused by the pandemic. In addition, anonymised employee health data could help companies to adapt their digital health benefits and make them more personalised. In fact, our research found that 80% of people would willingly share their anonymised health data if it would help to improve their health and well-being benefits at work. Of course, employees must also feel reassured that their data is secure and won’t be used for purposes outside their consent.

Building the future of virtual solutions and telemedicine

Although telemedicine has been available for some time, the pandemic has helped to establish it as a practical and convenient health care solution. The increased use of telemedicine has changed the way people think about access to health care, and people are now more likely to expect easy digital access to general health information, e-prescriptions in some cases, as well as convenient appointments and quick advice about condition management, for example.

The benefits of telemedicine go beyond this though, and as its role in our everyday lives increases, so will awareness of the benefits it can bring. For instance, dealing with health issues can be stressful and scary, but services such as Aetna International’s vHealth give patients the opportunity to store and access all health documents in one place, making communications between the patient and health care professionals more streamlined and connected. What’s more, employers with workers based in various locations needn’t worry about a service only benefitting some employees, as many services are offered around the world, and in multiple languages.

Telemedicine will never be able to fully replace traditional health systems (and nor should it) but it will certainly be an essential part of them; increasing their scope and easing the burden on currently overtaxed systems. As we move into the next normal, I’m confident that digital health solutions are here to stay, and will only become more embedded in day-to-day life. Employers will need to ensure these are part and parcel of their health and well-being strategies, to help their employees achieve the best possible health outcomes.

 

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Bupa Announces Appointment Of James Lenton As Group CFO

Bupa has announced that James Lenton will become Bupa’s new Group Chief Financial Officer, subject to regulatory approval.

In his previous role, James was CFO of Hammerson plc, a FTSE 250 owner and manager of properties with a European portfolio. James will join Bupa later this year, and Martin Potkins will continue as Interim CFO until then.

Prior to Hammerson, James was both CFO, and a board member of AIG’s European Group, a position he held for four years, delivering new profitability and financing strategies. Earlier in his career he was a Partner at EY providing a range of assurance and advisory services including M&A, financing and external audit. His clients included FTSE 100 companies and financial services groups.

Iñaki Ereño, Group CEO, Bupa said, “I’m very pleased to welcome James to Bupa later in 2021. He brings a diverse range of experiences to the role, including an excellent track record of managing complex organisations through periods of transformation.”

James said, “I’m delighted to be joining Bupa at this exciting time in its journey, and I look forward to supporting Iñaki to position the organisation for continued success in the future.”

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Introducing MediHelp International

When it comes to international private medical and health insurance, you can count on MediHelp International. 

For over 15 years, MediHelp International has been the leading provider of private international health insurance in Central and Eastern Europe. With representatives in Romania, Hungary, Poland and Bulgaria, MediHelp successfully combines international health insurance with international healthcare, for the benefit of its clients.

Advantages of MediHelp Individual plans

  • International coverage, top medical services worldwide
  • The freedom to choose the specialist doctor and the clinic where you want to be treated
  • An insurance for both individuals and companies
  • Flexible payment system; payment can be made monthly, quarterly, half-yearly or annually
  • Dedicated customer relations department, which provides the desired information in the shortest time

Advantages of MediHelp Business plans

  • Routine medical care
  • Complex operations
  • Advanced imaging services
  • Hospitalization and day treatment
  • Dental treatment in case of accident
  • Cancer treatment
  • Organ transplant
  • Land and air ambulance
  • Evacuation and repatriation

Other rules and benefits

The plans for the Companies are deductible up to 400 Euro / year, both for the employer and for the employee. With many years of experience in the field of health insurance, MediHelp International can provide the right health plan based on the requirements and budget of your company. Discounts can be applied depending on the number of employees.r

Coverage of pre-existing medical conditions (MHD) may apply to the Company Plan. If 20 or more employees are included in the plan and this method of medical subscription is chosen, the pre-existing medical conditions are insured.

For more information, please contact us at: Phone +40 21 222 0593 or This email address is being protected from spambots. You need JavaScript enabled to view it. (LV, 09.00 am - 05.30 pm).

Website: https://www.medihelp.ro

 

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iPMI Magazine Provider Network Directory April 2021

The April 2021 edition of the iPMI Magazine Provider Network e-Directory is out now, featuring over 85 pages of international private medical insurance and assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

IPMI Market Network Sectors: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Insurance Technology, Healthcare Insurance Management and Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Advertisers 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

 

 

Read more...

World's First Multiple Patient Covid-19 Intensive Care Evacuation

On 4 March, International SOS coordinated a highly complex evacuation of four ICU patients, repatriating the individuals from La Réunion island to Paris.

The operation was commissioned by the French Ministry of Health and carried out in collaboration with the SAMU, the emergency medical services in France, the Regional Health Agency, Air Austral and Aéroports de Paris. This is the first time that so many ICU COVID-19 patients have been transported simultaneously on such a long-haul flight.

“Transporting one or two seriously ill patients is part of everyday life. This particular situation was highly unique and even more complex, with all four patients in an unconscious and intubated-ventilated condition. Medical evacuations, particularly during the pandemic, are complex but this was even more so, requiring an even greater level of care and coordination. We were honoured to be called on for our expertise and proud to be part of the team that was able to transport the patients safely“, explained Dr Arnaud Derossi, Regional Medical Director at International SOS.

Evacuation details

The chartered Air Austral Boeing 787 took off from Réunion Island at 9:33 p.m. local time (6:33 p.m. Paris time) and landed at Paris Charles-de-Gaulle airport on Friday 5 March 2021 at 5:15am local time, after an eleven-hour flight. A civil aviation exemption had been necessary to allow Air Austral to embark so many patients on stretchers and such a high volume of oxygen.

The mission was staffed by the SAMU from Paris and La Réunion, with 5 ICU doctors, 5 ICU nurses, 7 EMTs and 1 logistician, while International SOS provided a flight nurse and a logistics expert for supporting the various teams and interfacing with the aircraft crew and the International SOS Paris assistance centre.

The International SOS Assistance Centre’s role was to interface with the various SAMUs, the airport and the aircraft, under supervision by the Health Ministry crisis centre, planning for and managing all requirements. Also, a critical aspect was to be able to quickly react in case of the aircraft diversion due to a technical incident, in order to prepare ground support for the patients. Due to the severity of the disease, advanced equipment was loaded and installed on the aircraft such as portable blood analysers, ultrasound machine and 2 ECMO machines (Extracorporeal Membrane Oxygenation), as well as backup ventilators. This represented one ton of medical equipment, along with 9,500 litres of oxygen for each patient.

 

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iPMI Magazine Provider Network Directory March 2021

The March 2021 edition of the iPMI Magazine Provider Network e-Directory is out now, featuring over 85 pages of international private medical insurance and assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

IPMI Market Network Sectors: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Insurance Technology, Healthcare Insurance Management and Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Advertisers 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

HEALTHCARE INSURANCE MANAGEMENT

PHARMACY BENEFITS MANAGEMENT

 

 

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Think Insurtech And INSquary Forge Partnership

Insurance companies are keen on working only with those intermediaries who are fully compliant with the corresponding regulations.

The EU requirements (GDPR and IDD) act as a benchmark for such regulations. These companies are constantly looking for solutions which could facilitate and simplify the process of their increasingly demanding due diligence in terms of verifying the regulatory compliance of their partners.

In this context, the two innovative companies Think Insurtech and INSquary announce a partnership.

RELATED READING: iPMI Magazine Speaks With Olivier LE FAOUDER, CEO And Brian S. Piper, Co-Founder - Strategic Business Development, Think Insurtech

Think Insurtrech, through its SaaS platform, offers insurers, providers and brokers a platform to manage the compliance of the distribution of health insurance with the aforementioned regulations. This platform manages their commitment through a community, along with the digitization of the customer journey from the electronic signature to the online payment.

INSquary has developed an internet platform, accessible in SaaS mode on subscription. This allows distributors and outsourced services to assess the compliance of their practices with the regulations in effect. The process is as follows: 

  • A questionnaire is followed by the submitting supporting documents in a secure “virtual binder”.
  • The risk carriers (insurers) or wholesale brokers then learn about these “virtual binders”.

INSquary has a multilingual platform that presents several versions of questionnaires: a “global” version (based on European regulations) and “local” versions (based on national regulations).

The partnership between the two companies aims to use their complementing features and abilities to help their users, the professionals in the insurance sector, to comply with international compliance regulations in the best possible manner.

About INSquary:

INSquary is a "RegTech", awarded by Finance Innovation, which uses the potential of digital technology to facilitate and secure relations between insurers and their partners (intermediaries, outsourced services) concerning the dematerialized formalization of agreements and compliance of their regulatory obligations. INSquary aims to be the benchmark platform for "KYD" (know your distributor) at European level. Website: www.insquary.com.

Press contact: Rémi Villiers-Moriamé, CEO.

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Cellphone: +33 (0) 6 87 23 71 10

About Think Insurtech:

Think Insurtech (LF Finance SAS a part of AOC Insurance Broker group) is a software publisher specialized in PMI & IPMI with a SaaS Platform to manage A to Z the distribution of medical insurance (Individual/families module – Corporate module – Community platform module – Compliance module - Travel Insurance module API) in a global and connected environment. We offer a comprehensive approach and process in working with clients to place both international and domestic healthcare cover including group life and protection.income

Website: www.thinkinsurtech.com

Press contact: team@thinkinsurtech.com

Phone: + 33 (0) 1 49 97 8038

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FBNInsurance Partners With Collinson To Launch International Health Insurance Plan

FBNInsurance, a Nigerian life insurer and a member of the SANLAM group, has partnered with Collinson to launch SmartHealth International, a market specific international health insurance product for critical medical conditions. 

Addressing the health insurance gap in the Nigerian market between domestic and international health insurance products, FBNInsurance and Collinson have collaborated on the design of SmartHealth International, which will deliver a suite of new affordable health insurance products aimed at Nigerian employers desirous of protecting and giving peace of mind to its employees and their families.

NAICOM approved, SmartHealth International, is designed to complement local healthcare cover by providing cover for treatment abroad should an employee or family member develop a critical medical condition that cannot be adequately treated in Nigeria.

FBNInsurance, a leader in Life insurance in the country, delivers products that help customers enjoy the peace of mind that comes from managing the risks of everyday life and the introduction of a health insurance proposition complements its portfolio strategy. With national presence in strategic geographical locations across the country, FBNInsurance will market SmartHealth International across Nigeria, whilst partnering with Collinson to leverage its in-house international insurance and assistance expertise to provide international access to an extensive network of Collinson certified medical providers.

Understanding the drivers for affordability, and at a time when provision for adequate healthcare and peace of mind has never been more top of mind, SmartHealth International is an affordable solution for the treatment of complex and critical care treatments. The proposition has been designed to cater for  specific critical complex medical events such as cancer and those requiring renal, orthopaedic and neurosurgery, as well as serious trauma injuries sustained in road traffic accidents. These collectively are the primary medical conditions for which Nigerians are currently leaving the country to seek medical care abroad.

Each case will be individually case managed and assessed, working closely with attending doctors in conjunction with Collinson’s expert international medical team. Depending on the level of cover purchased, eligible policyholders will be flown to South Africa, India or the UK, and even North African countries, where Arabic speaking is required.  

Speaking about the Launch, the Managing Director/CEO of FBNInsurance, Val Ojumah said “At FBNInsurance, one of our primary objectives is to help people, businesses and communities get back on their feet when the unexpected happens and it has never been more pertinent than now to offer our customers more choice and peace of mind when it comes to their healthcare. We are delighted to be launching this proposition in partnership with Collinson. Our teams have collaborated to develop a unique and affordable international healthcare solution that not only caters for critical medical conditions that cannot be adequately cared for in Nigeria, but also delivers innovation locally across health insurance product design”.

In addition, Lawrence Watts, Head of Insurance at Collinson, commented “Our health and the health of our loved ones has never been more top of mind and so Collinson is proud to be partnering with FBNInsurance to give their Nigerian clients access to optimum international healthcare whilst maintaining value for money. At a time when the demands of even the best of healthcare systems globally are under pressure, it’s vital to provide healthcare alternatives to consumers, particularly in markets where we have identified a gap between domestic and international cover.”

 

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