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Skyservice Air Ambulance joins International Assistance Group as Preferred Provider

Skyservice Air Ambulance joins International Assistance Group as Preferred Provider

International Assistance Group has significantly grown its network of independent assistance companies after they launched a Partnership Program in 2012. Companies from all over the world rely on International Assistance Group’s experience and expertise, this is why Skyservice Air Ambulance, a leader in the Canadian market joined the network as Preferred Provider in Canada.

International Assistance Group (IAG), with its unique business proposition of “Local Partners, Global Solutions”, counts today with 64 Partners around the world, which are accredited as per three levels, Core Partners, Assistance Partners and Preferred Providers. Skyservice Air Ambulance has been in business for over 25 years, based in Montreal, Quebec and Toronto, Ontario, Canada. The company operates a fleet of three Learjet 45XR’s all of these aircraft are equipped with dual Lifeport stretcher systems and have the capabilities to transport two patients comfortably aboard the aircraft.

“Skyservice Air Ambulance has been one of the oldest providers of International Assistance Group. With their inclusion into the IAG network of Air Ambulance Preferred Providers, our company will benefit from the knowledge and experience of that long established company well-recognized in the industry”, mentioned Cécile Hermetz, General Manager of International Assistance Group.

Since inception in 1989, Skyservice Air Ambulance has successfully transported patients to over 180 countries and continents worldwide. This includes safely transported incident and accident free to approximately 26,000 patients. The company is accredited by EURAMI for Intercontinental Fixed Wing Operations with medical endorsements for Adult and Pediatric Critical Care and licensed by the states of Florida and Nevada EMS. The air ambulance company is ready to respond and transport patients who fall ill in the US to Europe, Middle East, Africa, Asia, and Australia.

The new IAG Preferred Provider is able to transport patients to 190 countries around the globe. The company’s capabilities include adult, neonatal, and pediatrics. They maintain specialty teams from their university medical centre for transports involving inter aortic balloon pump and ECMO patients. As an example, in the past year, Skyservice Air Ambulance transported a pediatric patient on ECMO for a long distance from Japan to the USA. Skyservice Air Ambulance is a pioneer in the field of wing to wing critical care transport with its latest trip from South Africa with a South African provider. The transfer of care took place in the Canary Islands with the patient transferred to the United States. These trips can only be accomplished with acute attention to detail and proper patient transfer procedures to insure maximum success with managed liability for all parties involved.

“We are pleased to be joining the International Assistance Group as a Preferred Provider and we look forward to servicing the air medical transport needs of all IAG Partners worldwide”, expressed David Ewing, Senior Vice President, Global Markets at Skyservice Air Ambulance.

Committed to education and research, Skyservice is affiliated with McGill University Health Care, thus their team is composed of passionate and highly skilled professionals. It is with pride that they live and work every day by their Guiding Principles: Safety, Transparency, Efficiency, Commitment, Values, and Leadership. Skyservice Air Ambulance counts with the following on board medical equipment: cardiac monitoring, defibrillator, pacing, full resuscitation capabilities, in flight laboratory monitoring, multiple medications, IV Drips, nutritional support, oxygen and ventilator management, physician and RN lead care teams supported by highly trained respiratory therapists.

To better service their customers’ needs, the air ambulance recently launched a new website and added some innovative features to it, such as live chat 24/7/365 directly from the site, the abilities to obtain a login and have immediate access to all required insurance certificates, operating certificates, equipment listings and current licenses and accreditations.

About Skyservice Air Ambulance

Skyservice Air Ambulance is a privately held Canadian corporation based in Montreal, Quebec and regulated under Canadian law. Skyservice Air Ambulance was established in 1989 and has become the provider of choice for discerning travel health insurers, assistance companies, underwriters, university medical centres, governments, embassies and private individuals. Skyservice Air Ambulance is a university medical centre based programme affiliated with the McGill University Health Centre with extensive experience in acute adult, neonatal and pediatric care. Skyservice Air Ambulance’s owned aircraft fleet is operated by Skyservice Business Aviation under exclusive contract. 


About International Assistance Group

International Assistance Group is a limited incorporated company in Paris (France) regulated under the French law and owned by its Partners. This worldwide commercial alliance of independent companies spanning all the links in the assistance value chain was formed in 1992 by five European companies with the aim of helping each other offer quality assistance. The group’s success has attracted accredited companies around the world and it now boasts 64 Partners and Preferred Providers and a turnover of over €1.3 billion. More than 6,700 employees take care of 138 million end users. In 2013, International Assistance Group® handled over 6.0 million cases and 37,000 repatriations.


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