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Metrojet And Medaire Celebrate Enhanced Partnership With Implementation Of Medaire's Operational Security Solution

Metrojet, a Hong Kong-based, global business jet operator, has announced it has added MedAire’s operational security solution to its fleet, which is already covered by MedAire’s in-flight and on the ground medical assistance service.

This addition ensures best-in-class safety and risk management services for Metrojet’s crew and passengers.

Dedicated to safety, security, and quality service, Metrojet selected MedAire to provide aviation travel security information, analysis and assessment as well as 24/7 global assistance as part of a comprehensive health and security solution.

The agreement sees MedAire providing Metrojet with in-depth real-time travel security reporting including destinations, regions, airspace, and airports, all professionally vetted and analysed by aviation experts. In addition to digitally delivered content, the aviation security team are available around the clock for advice and activation of assistance services, responding to security risks, events and threats as needed.

Gary Dolski, CEO, Metrojet, says, “Safety is key to our organisation. Our client’s peace of mind is essential. MedAire’s integrated security solution of information and analysis complements the travel health component they already provide to our crew and passengers. Together this cements our commitment to safety, security, and quality service.”

Key differentiators for MedAire are its leading assistance capabilities, technology innovation and strong global footprint, which includes the expertise of 2,300 security personnel located throughout the world, wherever clients need to travel. MedAire is the aviation arm of International SOS, the world’s largest assistance company, and has more than 30 years’ experience as a leading travel safety provider for business aviation.

MedAire CEO, Bill Dolny, commented, “We are excited about the opportunity to further our longstanding relationship with Metrojet and their commitment to safety excellence. The pandemic has changed the landscape we operate within, but security will continue to be a top priority for operators around the world. We are proud to support Metrojet with both our security and medical assistance solutions.”

The operational security solution is underpinned by MedAire’s Aviation Security Response Centre and complemented by local offices. In Asia this includes a Regional Security Centre in Singapore, as well as Security Managers in Beijing, Hong Kong, Shanghai, Seoul and Tokyo.

Established in 1997, Metrojet, as part of the Kadoorie Group, pioneered business aviation services in Hong Kong and remains one of the foremost safety and customer-focussed business jet operators and maintenance providers in the Asia Pacific region. The company provides all-inclusive aircraft management, maintenance, and aviation consultancy services to our growing business aviation customer base.

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