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TravelManagers’ New Travel Insurance Partner Is Allianz Global Assistance

International leader in travel insurance and emergency assistance, Allianz Global Assistance, is proud to announce its appointment as the new sole travel insurance provider to TravelManagers, Australia’s leader in home-based travel services.

The new partnership between TravelManagers and Allianz Global Assistance will deliver continuity of service and product offerings to TravelManagers network of 400 plus personal travel managers throughout Australia.

Allianz Global Assistance Chief Executive Officer, John Myler, says the new partnership between Allianz Global Assistance and TravelManagers will deliver customised travel insurance options to Travel Managers’ loyal customer base and provide continued support to its personal travel managers. “We are proud to partner our services with TravelManagers who are key leaders in the travel industry and who share our values and views on customer experience,” Mr Myler says. “We look forward to offering TravelManagers’ customers a highly competitive product and being able to provide them support through our global network.”

Travel Managers are known for their service focused network of personal travel managers throughout Australia.

TravelManagers’ Chief Financial Officer, Grant Campbell says in appointing a travel insurance provider TravelManagers wanted a company that had the same passion for customer service as well as the network support it does. “After an extensive review it became apparent that Allianz was the right partner for us. Allianz made it clear that they are not just a travel insurance provider but offer a fast response to inquiries with high quality customer service.” Campbell says there were a few key things that stood out about Allianz Global Assistance.

“We were looking for a quality insurance product at competitive prices backed up by comprehensive sales support and training across Australia. They have on standby a highly experienced and dedicated team consisting of 60 doctors, registered nurses and case managers for when things do go wrong.” Campbell says Allianz has a proven track record at increasing travel insurance sales for companies they partner with.

“We’ve seen this firsthand from our parent company, House of Travel New Zealand, since appointing Allianz as their preferred travel insurance provider in December 2009.”

Travel and Medical Assistance News, Health Insurance News, Expatriate Health Insurance, International Health Insurance, International Medical Assistance.


Rowland Brothers International (RBI) Joins iPMI Magazine Provider Network

Rowland Brothers International (RBI) operate internationally on behalf of UK Funeral Directors, Insurance, Assistance companies, International companies, the Foreign Office, The United Nations and many Embassies, High Commissions & Consulates in London and around the World.

Rowland Brothers International has been providing advice and international repatriation services for over 40 years. Our reputation and expertise are such that they we have been the official helpline for The National Association of Funeral Directors and its members for 15 years. Embassies, Consulates, Government Departments and international companies worldwide now rely on the skill and compassion of Rowland Brothers International to help manage the huge logistical exercise of repatriation.


Rowland Brothers International repatriation service started in 1971. The family funeral business, Rowland Brothers, established in the 1870s , was asked to exhume and repatriate a Countess to France. Then Senior Partner Tony Rowland was asked to set up a repatriation strategy for a popular tour operator, Intasun, which organised package holidays to Spain. Rowland Brothers International developed and has since worked with numerous holiday companies, insurance and assistance companies, and international corporations around the world.

As our worldwide network grew, so did our connections with international organisations such as Insurance and Assistance companies, the Foreign and Commonwealth Office, the Red Cross, Missing Abroad and the Metropolitan Police. In 2007, after many years experience within the company, Tony’s daughter Melanie Walkling became a partner together with her brother, Stephen. Melanie took over the role of International Operations Director for the International Department and Stephen took over the role of Managing Director and Director for Golden Leaves, Funeral Plans.

Roland Brothers International is a Preferred Provider of International Assistance Group.

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Pick up your free subscription to The International Banker Digital Enews letter - simply follow the link below and fill in the quick form. Qualified banking and financial services industry professionals are granted access to a wealth of Banking and Finance industry news, articles, interviews, videos, podcasts, case studies and intelligence.

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About The International Banker

Launched January 2013 The International Banker is a digital journal dedicated to the Global Banking and Financial Services Industry News and Intelligence. Published by the team behind iPMI Magazine, The International Banker provides daily cross-border banking and finance industry information.


La France Mutualiste Taps SAS® to Consolidate Risk Management, Regulatory Support

To meet the demanding regulatory requirements of Solvency II, La France Mutualiste needed a consolidated risk platform that comprises data collection, reporting and risk analysis.

In choosing SAS® Risk Management for Insurance, the mutual savings and retirement company was drawn to more than the solution's advanced technologies. It also sought the industry expertise SAS could deliver, to help the company comply with increasing Solvency II requirements. SAS France will implement the solution for La France Mutualiste. SAS Risk Management for Insurance is a comprehensive solution for performing risk analysis and risk-based capital calculation for insurers. The software enables organizations to take a proactive approach to risk management, and at the same time align the process with business strategy.

SAS helps insurance companies both life and property and casualty put to work Solvency II standard model approach for calculating risk-based capital for the company's advantage. It is built on a robust data management and reporting platform that includes an insurance-specific data model for complex risk analytics.


Air Ambulance Company Promotes Breast Cancer Awareness

Angel MedFlight Worldwide Air Ambulance is proudly supporting National Breast Cancer Awareness Month during the month of October by participating in local events and encouraging employee involvement in special office activities.

The U.S.-based provider of medical flights has designed a special pink t-shirt, which it is selling to employees and also offering to the public on its online apparel store. The price of the shirt is $15 with a portion of the proceeds going to the Susan G. Komen Foundation. The shirt's front includes a small Angel MedFlight logo superimposed over the familiar pink ribbon.

The back of the shirt features a larger version of the logo and ribbon with the text, "Angel MedFlight Worldwide Air Ambulance Supports the Fight Against Breast Cancer."

Representatives of the company wore the pink t-shirt while participating in the 21st Annual Susan G. Komen Phoenix Race for the Cure this past Sunday. Thousands of area residents participated in the event, which included a one-mile walk and a 5K run. Angel MedFlight is also encouraging its employees to wear pink in the office on Fridays in October in support of National Breast Cancer Awareness Month. The company will be displaying photos from its "Pink Fridays" campaign and the Race for the Cure.


Aetna Names Tim Cocchi As Country Manager For Hong Kong Operations

Aetna (NYSE: AET), a leading global diversified health care solutions company, has named Tim Cocchi, 52, as country manager for its business operations in Hong Kong.

The appointment is effective immediately. In this new position, Cocchi will be responsible for sales and account management for Aetna’s growing business in Hong Kong and Macau and general management guidance for the company’s Hong Kong office.

“We’re pleased that Tim will be leading our dynamic team in Hong Kong, which is an important growth area for Aetna,” said Larry Hartshorn, Aetna International’s interim general manager, Greater China. “With his deep industry knowledge and years of experience in countries around the world, Tim will help us further expand our role as a major provider of individual and group health care benefits plans for expatriates and local nationals.”

Cocchi brings to Aetna more than 30 years’ experience in the employee benefits and insurance industries, both in the United States and internationally. He began his overseas career in Dubai as AIG’s regional head for group medical and managed care business in the Middle East. He later held similar regional roles stationed in Paris, Tokyo and Athens, where he continued to lead profitable growth in AIG’s Accident & Health lines of business. Most recently, Cocchi worked for AIA in a regional role based in Hong Kong. Cocchi received an M.B.A. from the University of Connecticut and a B.A. in business administration from Western New England College.

Aetna has maintained offices in Hong Kong since 2007 and employs 48 people there. Through a strategic alliance announced earlier this year, Aetna’s medical insurance policies in Hong Kong are underwritten by Starr International, a leading insurance firm licensed by the Hong Kong Insurance Authority.


Travel Advice Philippines: 7.2 Magnitude Earthquake Hits The Island Of Bohol

Around 113,282 British nationals visited the Philippines in 2012. Most visits are trouble-free. Take out comprehensive travel and medical insurance before you travel. A major 7.2 magnitude earthquake struck the island of Bohol on Tuesday at 08:12 local time (0012 GMT).

The epicentre was 629 km from Manila. Cebu City is about 60 km away. There have been some reports of casualties on Cebu. The initial earthquake was followed by two aftershocks, each measuring more than 5.0 in magnitude. The Pacific Tsunami Warning Center did not issue a Pacific-wide tsunami threat. The United States Geological Survey have issued a yellow warning saying “some casualties and damage are possible and the impact should be relatively localised.

Past yellow alerts have required a local or regional level response.”

British nationals affected by the earthquake are asked to contact the Consular Section in Manila at +63 02 858 2200.

The Foreign and Commonwealth Office (FCO) advise against all travel to south-west Mindanao and the Sulu archipelago because of on-going terrorist activity and clashes between the military and insurgent groups. The FCO advise against all but essential travel to the remainder of Mindanao for the same reasons. There is a high threat from terrorism, including kidnapping.

The FCO is aware of a credible and imminent kidnap threat against foreigners in Zamboanga del Norte Province in Mindanao.

On 10 October the US Embassy issued an emergency message to US citizens warning them of the continuing threat from terrorism in southern Mindanao, including Davao, North and South Cotabato, Sultan Kudurat, Sarangani and Maguindinao.

On 16 September 2013 the Philippine Bureau of Immigration warned foreign nationals against joining rallies and other mass action protests. Foreign nationals taking part in these rallies may face deportation for violating Philippine immigration laws.

On 9 September 2013 armed clashes took place between militants and the Philippines security forces in Zamboanga city. Sporadic fighting continues and the city’s airport has been closed. A curfew is in place from 8pm until 5am.

The FCO advise against all travel to this region. Any British nationals in Zamboanga city should remain indoors and follow the instructions of local authorities.

Around 20 typhoons hit the Philippines each year, usually between June and November. You should monitor local weather reports and follow the advice of local authorities. With the exception of Philippine Airlines (PAL), all air carriers certified in the Philippines are banned from operating to/from the EU. 


Aeromedevac Now Providing Air Ambulance Support to Many Special Events

Aeromedevac Air Ambulance service is now providing emergency air ambulance service for international special events. For those participating in various special events taking place in remote regions of the US and Mexico, especially events that may have a bit of inherent risk involved, they can breathe easier knowing their safety in case of emergency is right there with them.

The California-based air ambulance service company Aeromedevac, which provides medical flights and other air transport related medical services for patients, has been hired by organizers of multiple high-profile events to further ensure the safety of participants and spectators alike in case of medical emergencies. Aeromedevac has been operating since 1992 and has since established itself as a leader in international air ambulance service with its proven track record and commitment to service and safety for its patients and their families.

For the past two decades they have been providing fixed wing air ambulance transport service as well as international stretcher service, ground transport and coordination of logistical needs for adult and pediatric patients whose injury or illness can not be properly treated locally. Their high level of professionalism and dedication to patients and families caught the eye of organizers of events in need of emergency medical support on standby. SCORE International, the off-road racing organizer, chose Aeromedevac as its official air ambulance provider, and the highly trained medical flight crews and pilots have been providing medical support for every major SCORE event for the past fifteen years, including the popular Baja 1000 race.

Additionally, Aeromedevac's air ambulance teams have recently supplied expert medical support for cycling events like the Rosarito-Ensenada 50 Mile Fun Bicycle Ride and for many films produced at Fox Baja Studios, including the mega-blockbuster hit Titanic. GMC and Volvo have also hired Aeromedevac to provide medical support and air ambulance service for several major media events. But aside from these high profile clients, Aeromedevac still provides the medical flight services to individual patients and their families that helped them become the most trusted name in the industry.


MSO is a new IAG Assistance Partner in South Africa

Since January 2012, International Assistance Group has set the course for a new strategy: forge partnerships with quality providers. Meant to help its 49 partners grow organically, offering true quality and health-focused outcomes, IAG constantly develops, recruits and trains a comprehensive global network of quality assistance experts and accredited provider partners.

Today, International Assistance Group is happy to inform you that a 14th Partnership has been signed since January. MSO (Medical Services Organisation) has been approved as a new IAG Assistance Partner after a strict selection process. MSO, located in South Africa, is operational for medical cases in Republic of South Africa as well as in sub-Saharan countries.

Glenn Staples, Business Dev Director is happy to present MSO: "MSO International provides healthcare risk management services to the African and South African market with over 1 million contracted lives from private healthcare and insurance companies. MSO's strategy of providing a comprehensive managed care solution across Africa provides healthcare funders with significant and unique advantages that improve their competitive position. Since 2008, MSO has expanded its operations to include a dedicated international division with over 50 staff to manage claims, cases and admissions for international clients with members in Africa. With its head office based in Johannesburg, South Africa and access to more than 6,000 contracted providers across the African continent, MSO International provides the optimal healthcare solution for Africa".


A New Successful Partnership Signed With D&G Cars, Which Becomes An Assistance Partner In The UK.

In January 2012 International Assistance Group launched a new Partnership Program dedicated to major assistance companies as well as medical or roadside service providers. To develop this comprehensive global network, International Assistance Group recruits and trains quality assistance experts and accredited provider partners.

With a footprint reaching 180 countries, International Assistance Group provides a wide range of medical, travel, roadside and technical assistance services, via a unique global alliance of Core Partners and Assistance Partners and Preferred Providers. The primary objective of this network is to help its Partners grow organically, offering true quality and health-focused outcomes. International Assistance Group is happy to announce a new successful partnership signed with D&G Cars, which becomes an Assistance Partner in the UK. This specialized company supplies Roadside assistance services in UK and Southern Ireland.

Since 2011 D&G Cars had been cooperating with the International Assistance Group as Correspondent in the UK, and decided in 2012 to join formally the International Assistance Group partnership program.

Mike Kenny, Business Development Manager, presents his company: "D&G Cars was established over 25 years ago by our Managing Director, Dennis Harding. During this period it has evolved into what it is today, one of the leading vehicle recovery operators within Great Britain and Europe. Our core business is vehicle recovery, movement and storage. From our Recovery Control Centre based at Upminster, Essex, we provide assistance 24 hours per day. We have fully trained call centre staff on site and operate a fleet of vehicles to service our contractual agreements with major motoring organizations, police forces and government bodies. Our control centre also handles calls for nationwide assistance for a number of major companies such as Hoyer Group, Scania and MAN. Once the call is logged we then organize assistance either ourselves or through our network of contractors. Some breakdowns and recoveries, such as petrol tankers, require very specialist expertise. To this extent a number of our drivers are ADR certified. ADR is The European Agreement concerning the International Carriage of Dangerous Goods by Road (ADR). We are also proud to have our own, fully Petroleum regulated bay, which is one of only a few in the UK. Aircraft ground movements are taken care of through our subsidiary company D&G Aviation, this again requires careful planning and expertise. For a vast number of years we have provided Motorsport Recovery to our local, world famous racing circuit Brands Hatch. We provide vehicles and staff throughout the racing season come rain or shine. In more recent years our reputation has spread and we now also provide assistance further a field at Silverstone and we have even worked as far Abu Dhabi."

Employing a multilingual team, D&G Cars is the core recovery and assistance contractor for the London 2012 Olympics and Paralympics. There is staff based on the main Olympic site 24/7 plus they have vehicles and staff sited all over London.

About International Assistance Group 

International Assistance Group is a limited incorporated company in Paris (France) regulated under the French law and owned by its Partners. This worldwide commercial alliance of independent companies spanning all the links in the assistance value chain was formed in 1992 by five European companies with the aim of helping each other offer quality assistance to cases.

The group's success has attracted accredited companies from every continent and it now boasts 50 partners and a turnover of over €678 million. More than 6,800 employees take care of 77 million end users. Last year, International Assistance Group® handled over 3.9 million cases and 30,000 repatriations, through 54 continuously attended medical call centres.

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