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AXA Assistance And iJet International Enhance Partnership With Integrated Security And Medical Response Solution

AXA Assistance and iJET International, Inc. (iJET), global leaders in operational risk management solutions, medical assistance and emergency response, have announced an enhanced partnership agreement that will see combined security and medical response teams operating from service centres in the UK and other key regions across the globe.

The agreement will see iJET security and operational risk experts based within AXA Assistance UK headquarters in Redhill, Surrey providing a comprehensive, integrated security and medical response solution. The UK centre is one of three initial centres where AXA Assistance and iJET will be co-located. Basing an iJET team within the UK operation is aimed at further enhancing the partnership solution and building on the growing interest from UK businesses for a fully-integrated and seamless operational risk management solution. The AXA Assistance and iJET partnership, originally established in 2011, leverages AXA Assistance’s global medical assistance expertise and iJET’s intelligence, technology and security risk management capabilities to support global enterprises. Customers benefit from a single point of contact and integrated call centres, telephony and case management available 24/7.

“Business travel risk management is an important issue for organisations all over the world,” comments Tim Edwards, Business Development Manager, AXA Assistance UK. “Combining our expertise directly on-site in the UK and other key centres around the globe will allow us to work even more closely together to provide clients with a comprehensive global solution to assist their employees and ensure minimum disruption to their business operations.”

Will Faas, Major Accounts Director UK & Europe, iJET, comments: “Establishing a key operations team at the AXA Assistance UK service hub proves our commitment to offering top-level service to our combined clients and provides us with a base from which to demonstrate to key UK businesses the superior nature of our integrated offering. Now more than ever it is essential for organisations to protect their employees abroad, and we are very excited about expanding further in the UK, and indeed global, market.”

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Medical, Travel And Technical Assistance


A guide to leading international medical and travel assistance companies and providers, operating within leisure, expatriate and corporate business travel markets globally.