Claims management and assistance provider CEGA, a Charles Taylor company, announces that two further members of its Special Investigations Unit have gained Level 3 Professional Investigator accreditations; strengthening its claims validation capabilities in the multi-sector insurance market.
Callum Bates and Martin Weekes are the latest staff to gain the accreditation at CEGA Special Investigations, which counts household, personal accident, travel and private health insurers among its clients and is available as a stand-alone claims validation service.
Committed to optimising fraud awareness amongst its entire travel claims and assistance operation, CEGA also encourages its wider customer-facing staff to gain the Professional Investigator accreditation, and runs company-wide fraud training that covers fraud trends, front-end questioning techniques and more.
CEGA's Head of Technical Claims Simon Cook, comments "Putting training and professional accreditations high on our company-wide developmental agenda means that our specialist fraud and front-end claims staff alike are fully able to support our insurer clients in the fight against fraud.
"The result is that we make significant contributions to the ABI's annual travel insurance fraud savings, protect insurers' bottom lines and treat all customers fairly."
To read more news and articles like this please visit the CEGA micro website on iPMI Magazine, click here.
About CEGA Group
CEGA, part of the Charles Taylor Group, is a world-class provider of global medical assistance, repatriation, travel risk management and claims services. We manage over 45,000 cases per year and have more than 40 years' experience of supporting a blue-chip client base that includes many leading banks, insurance companies, charities, NGOs and other global brands.
CEGA Special Investigations was established in 2008 and is available as a stand-alone service, serving both CEGA's clients and external organisations. Its capabilities cover all areas of insurance fraud investigation, including household, personal accident, travel and private health claims. Desktop investigations, cognitive interviews and overseas inquiries on the ground (thanks to a network of global investigators) are among the many techniques employed by CEGA, both to detect fraud and to establish liability.
The unit makes a substantial contribution to the UK's insurance fraud savings and works closely with Charles Taylor General Adjusting Services.
- CEGA To Expose Travel Insurance Fraud In BBC Series
- FOCUS ON FRAUD: iPMI Magazine Speaks With Simon Cook, Head Of Technical Claims, CEGA Group, A Charles Taylor Company
- CEGA Strengthens Fraud Investigation And Claims Validation Capabilities
- CEGA Expands Medical Team
- CEGA's Medical Screening Solution Attracts Millstream Underwriting
- CEGA Deters Travel Insurance Fraudsters On BBC TV
- CEGA Creates New Role To Meet Rising Demand For Private Repatriation
- CEGA Optimises Service For Travel Insurance Customers
- CEGA Accredited For Services Carried Out On Behalf Of Insurers
Latest from iPMI Magazine
- GoodRx Launches Exclusive Prescription Savings Program For AAA Members
- Emergency Assistance Company Using App To Locate Travellers In Remote Regions
- Fox Flight Appoints Aaron Payne As Vice President
- The ACA 5 Years On — Early Struggles Give Way To Strong Performance For U.S. Health Insurers
- British Airways Traveltech Winner Pluto Announces New Mobile App And Babylon Health Integration To Better Serve The 62% Of Brits That Don't Use Travel Insurance