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Collinson Partners With The TRIP Group To Help Organisations Fulfil Duty Of Care

Collinson has partnered with the Travel Risk & Incident Prevention (TRIP) Group™ to offer best practice consultancy, educate employers, and help organisations fulfil their duty of care by keeping their travelling employees safe, secure, healthy and well.

Collinson will share its global medical and security expertise through the TRIP Group’s dedicated learning forums for its travel risk management (TRM) community. Comprising over 150 member organisations, the community includes multinational and corporates, NGOs, university and higher education institutions, government departments and companies within the travel and tourism industry.

The TRIP Group’s programme informs and educates members through its regular masterclasses and training courses, helping them to make crucial decisions relating to travel risk management services and how they care for and protect international assignees and business travellers.

In addition, members will have regular access to Collinson’s TRM experts, helping them to select a service that is fit for purpose, will provide their travelling employees with the tools needed to prepare for their assignment, and understand what solutions can be implemented to reduce the effects of travel friction.

Scott Sunderman, Head of Assistance at Collinson, said, “The TRIP Group perfectly complements our own TRM expertise and partnership approach, which allows us to deliver solutions that precisely meet our clients’ requirements and can even go beyond their duty of care obligations.

“Every organisation has individual TRM needs and our aim is to help each of our clients understand TRM and identify the best approach for them. The TRIP Group’s forums allow members to share best practice advice, and we are looking to add a new dimension to this excellent initiative by sharing the unique insight that we have gained into the issues faced by global travellers, and the services available to support them.” 

Lloyd Figgins, Chairman of the TRIP Group, commented, “Collinson is a trusted expert in global medical and security expertise, which will enhance the learning opportunities for our members and help keep their travelling employees safe and well, wherever they are in the world.

“Through our partnership with Collinson, we are changing the landscape of travel risk management and making our focus the safety of travellers, whilst ensuring those charged with travel safety within their organisations have access to the resources and insight they need to help ensure that they are best able to protect their travellers in line with their budgets.”

In addition to four annual meetings and masterclasses, Collinson and the TRIP Group will also be providing specific travel risk management training courses, which will include Advanced 1st Aid for Remote Environments, Travel Safety & Security training, as well as more specialist subjects, such as Dealing with Psychological Trauma, Cyber Security for Travellers and Kidnap Awareness & Avoidance training.

Margaret McEwan (Flo) of Explore, added: “Travel Risk Management has become an essential, not a luxury.  Risk is all around us, irrespective of whether a holidaymaker is travelling close to home or to a far-flung remote destination. We must have our finger on the pulse to make the right decisions ahead of travelling and to respond rapidly and effectively when something goes wrong. The TRIP Group and Collinson’s new collaboration provides a reliable intelligence resource for the industry assisting travel companies like Explore, in making the right decisions about what we do, and when and how we do it, in order to mitigate risk for our travelling staff and customers.”

The TRIP Group partnership builds on Collinson’s recent strategic joint venture with Drum Cussac, the global risk and security specialist, and partnership with worldwide healthcare leader, Aspen Medical. Through these relationships, Collinson offers a fully integrated 24/7/365 TRM solution, as well as enhanced benefits to support business travellers at every stage of their journey. Key benefits include people tracking and crisis management, as well as medical solutions in remote, challenging or under-resourced locations.

Collinson also offers additional, value-added benefits that go above and beyond traditional TRM to enrich the experience businesses can deliver to their travelling staff, to improve employee wellbeing and reduce traveller friction. These services include access to airport lounges, with our airport lounge and experience programme, Priority Pass™, as well as digital healthcare solutions that give travellers instant access to medical professionals, when they are travelling.

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Collinson is a global leader in the provision of medical, security and travel risk management services. Leveraging a heritage of over 55 years in emergency assistance, and operating out of 20 locations globally, our 2,200 employees successfully deliver a broad range of services designed to ensure the safety, welfare and productivity of over 20 million people travelling, living and working in over 170 countries.  Last year, we answered more than 1 million requests for assistance, responded to over 95,000 emergency calls, managed over 40,000 medical cases, and conducted over 3,000 aero-medical evacuations.

Our 24/7/365 global resources and expertise provide a comprehensive suite of travel risk services for mobile employees that help organisations manage their duty of care towards staff that operate away from their home country. Whether you require a full travel risk management programme for your employees, a customised assistance solution, crisis management planning or specific analysis and support for remote site operations, Collinson can build a solution that enables you to protect your most valuable assets, as well as protecting your organisational risk.

The TRIP Group is a travel risk management membership organisation made up of like-minded risk management professionals, who are responsible for the safety and security of personnel when they travel overseas. Members of the group come from a variety of backgrounds and industry sectors, including corporates, NGO’s, higher education, government departments, as well as the travel and tourism industry. All of which means the TRIP Group are able to draw on a wide range of experience, expertise and knowledge in order to help keep travellers safe.

Members meet at regular events throughout the year, with the focus being on sharing knowledge and providing solutions to the challenges faced by modern travellers. Membership includes access to specialist masterclasses, which focus on specific areas of travel risk management. Members also qualify for discounts on training courses, which include subjects such as Travel Safety & Security, Advanced 1st Aid for Remote Environments, Conflict Resolution for Travellers and Kidnap Awareness & Avoidance.

The TRIP Group has over 150 member organisations and is fast growing into the leading community for travel risk management professionals.


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