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APRIL International Maintains Top IPMI Service Rating For 2nd Consecutive Year

APRIL International, the international private medical insurance (IPMI) solution provider, is delighted to receive a 5-star service rating for the second year running in Health and Protection’s 2023 IPMI Report. 

The company offers international health insurance plans to individuals, families, students and businesses of all sizes, and received an overall score of 88.5 out of 100 in the report. The rating is based on feedback from over 200 advisers, intermediaries, and brokers.

Joe Thomas, Managing Director of APRIL International UK, said, “For us, as well as receiving the stand-out five-star service rating for the second year in a row, the key takeaway from this report is the fact that we are one of a very small number of providers to record a substantial growth in customer numbers and to show strong continued growth. The research also shows that brokers are optimistic about the sector, with almost two-thirds of intermediaries interviewed saying they had seen increases in business over the last 12 months, with many expecting this pattern to continue.

“Delivering a high-quality service is all about listening to and responding to your customers, so great credit should go to our teams, who have gone from strength to strength in terms of their service offering to both brokers and direct clients. As we forecast last year, international private medical insurance appears to have become firmly established as a “must have” for employers, students and families living and working abroad. This rating leaves us very well positioned to build on our success over the next 12 months.”

APRIL International scored highly across all categories in the research. The business is particularly pleased with its high ratings performance in the areas of quote and application support, speed of response and staff expertise, and problem solving. These are all critical to the success of the broker/client relationship and to ensuring repeat business levels and renewals remain strong.

Joe Thomas continues, “We have continued to invest heavily this year to make sure our partners feel fully supported in their client relationship and that their investment has proved to be well judged.”

“In the future, compliance and ever-changing global regulations stand out as the major challenges faced by brokers. We have wholly owned subsidiaries or full-service offices in many of the major global population centres including London, Paris, Cologne, Dubai (UAE), Mexico City, Bangkok, Hong Kong, Singapore, Shanghai, Jakarta, and Ho Chi Minh City. These act as our foundation for compliance, enabling us to sell and support policies with local knowledge and expertise. This network supplies up-to-date compliance information to the wider Group, which we are then able to cascade down to brokers. Information is constantly updated to ensure worldwide compliance.”

APRIL is continuing to invest in its global strategy of digitisation, smoothing and simplifying the customer journey and to roll out new initiatives and improvements with services such as telehealth, giving clients unlimited access to phone-based GP consultations.


High University Fees Underline The Need For Student Private International Health Insurance Policies

The start of a new university year has once again brought the cost of a university education into sharp focus – most commentators now agree a three year course will leave a typical UK student paying £9250 in annual fees, plus accommodation costs and interest with debts of over £50,000 by the end of their course. For overseas students studying in the UK, the figures are likely to be close to three times this total.

With students now under huge pressure to maximise the value of this investment, the question of student health insurance has never been more relevant or important. Now, if a student falls ill, the emphasis must be on accessing the best medical care in order to recover as quickly as possible.

Joe Thomas, April International UK's Business Development Director observes that, "Although many universities will ensure overseas and UK students have a local GP point of contact, very often, the support is quite basic and with long GP wait times now common, today's overseas students will often need more than this. This is why student private international health insurance policies that offer private care and fast access to first class treatment, such as those offered by APRIL International in France and the UK are now so popular in countries where high concentrations of foreign students are located."

A report published recently by The Mix, a UK based charity that provides free, confidential support for young people under 25, highlights the main illnesses students can expect to face and why having access to private medical care can be a good financial insurance.

Many of the ailments that can strike an 18 year old living away from home for the first time are obvious, when you consider that students will be moving from a family living environment to living in halls in close quarters with new friends drawn from all over the world. Whilst colds and flu can be expected, meningitis can also be prevalent. There are two types of meningitis, viral and the more serious bacterial variety. The bacterial virus can develop rapidly, causing inflammation of the brain lining, and requires urgent medical attention. Young adults are most at risk, which is why students should always be on the lookout for symptoms. Glandular fever can also strike, particularly amongst those who are run down after the effects of stressful exams. A bad case of glandular fever can affect studies for over 6 months. Add to this common sporting injuries and bouts of food poising, and it is clear why student health and in particular maintaining health so studies are not interrupted, is now a core issue.

Brokers and providers agree that sales of private health insurance is growing in importance in this market and with financial pressures rising each year, sales are likely to keep expanding.


APRIL International UK Announces Huge Premium Reductions

APRIL International UK has slashed sterling prices by up to 35% across its long term Individual private international health insurance policies. US dollar pricing has been reduced by up to 43%, whilst euro denominated policies are down by up to 40%.

The move will see premium reductions of over a third on April International UK's entry cover levels and up to 26% on comprehensive cover levels. The new pricing applies to Individual long term new business policies incepted from 1stAugust 2016.  

For a typical 39 year old expatriate living and working overseas, this could save anything from just under £700 in annual premium costs, depending upon the range of benefits and policy option taken.

Commenting on the pricing initiative, APRIL International UK's Business Development Director Joe Thomas said, "Since rebranding and launching APRIL International UK at the end of last year, we have seen significant inflows of new business and a strong commitment from existing and new brokers. We have set ourselves ambitious growth targets and introduced a number of new business efficiencies. The latest reductions in premium rates together with the enhancements introduced last year will help us achieve these goals."

Globally, the APRIL Group cover almost 6 million policyholders worldwide, representing some 86 different nationalities located in more than 120 countries.  The company has a hard earned reputation for delivering service excellence and flexible underwriting solutions, actively helping brokers to grow their businesses.

APRIL International recently announced a range of standout added value benefits on all policies taken out including the Best Doctors,  red24 services and The Blood Care Foundation. Best Doctors gives clients access to a free second professional medical opinion, whilst red24 offers clients complimentary access to their extensive global travel and risk management services. The Blood Care Foundation operates an emergency Blood Care programme designed to provide screened blood to APRIL International UK clients worldwide.

APRIL International UK offers international health insurance to individuals on a short or long term basis, to employee groups and to students studying around the world.

April International UK Limited (until recently known as MediCare International) is part of the April Group which was founded in France more than 35 years ago. It is an internationally known and respected insurance services group with operations in 37 different countries, looking after close to 6 million policyholders worldwide, consisting of some 86 different nationalities located in more than 120 countries.  

April International UK  are specialists in designing and delivering outstanding, flexible international health insurance solutions for individuals and companies, with long term, short term and student healthcare plans available.

All April International UK plans include the additional services of Best Doctors (second medical opinion), Blood Care Foundation (screened blood available worldwide) and RED24 (crisis management specialists)

Cover under group plans may also available for local nationals. Discounted group rates start with 3 lives and full medical history disregarded underwriting is available on groups of 10 or more employees, making April International one of the most competitive group cover providers.

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Medical, Travel And Technical Assistance


A guide to leading international medical and travel assistance companies and providers, operating within leisure, expatriate and corporate business travel markets globally.