Menu
iPMI Magazine Is Proudly Sponsored By:
For a healthier journey.

iPMI Magazine Has Moved

iPMI Magazine successfully rebranded to iPMI Global in 2023 and has moved to a new home on the internet. To visit the brand new international private medical insurance business intelligence platform, please go to www.ipmiglobal.com

American Care Air Ambulance joins International Assistance Group as a Preferred Provider in USA

International Assistance Group continues expanding its network, which now includes a second air ambulance provider in the US. Each year the company engages newcomers to collaborate in providing quality assistance services; an objective that can only be reached with the excellence of Partners and Preferred Providers such as American Care Air Ambulance.

Along its 20 years of experience in the assistance industry, International Assistance Group diversified its activity, in order to have providers in the medical, roadside, home, travel, and security assistance. Last year International Assistance Group launched a new Partnership Model that has achieved its success, considering the enterprise expanded its network and today counts with an alliance of more than 56 Partners around the world.

Likewise it is present in 38 countries within six continents. To extend the coverage of aero-medical evacuations in the US, Canada, Alaska, Hawaii, Latin America, and more, American Care Air Ambulance joined the international network as Preferred Provider in February 2013. American Care Air Ambulance, founded in 1994 by Milan Floribus, has been a leader in the air ambulance industry with a perfect safety record ever since its creation.

The company has conducted more than 4700 missions for assistance and insurance companies, hospitals, US government organizations, and private-pay individuals throughout the world. Last year American Care Air Ambulance successfully conducted 218 aero-medical-evacuation missions. The new alliance between the two companies delighted their managers, who are motivated to collaborate.

"To further develop positive relationship with, and understand the needs of, assistance companies which are our primary clients," expressed Floribus, current Vice President of American Care Air Ambulance, concerning his motivation to join the International Assistance Partnership Program.

According to the mission and commitment established by American Care Air Ambulance to provide optimal bed-to-bed aero-medical fixed-wing, medical escort, and commercial stretcher evacuation services domestically and internationally with highly-personalized care and special attention to safety and the comfort of each patient, four medical directors worldwide, two chief flight nurses, and a team of over 60 medical professionals apply their extensive critical-care and aero-physiology training and experience to the care and comfort of the patient and any family member accompanying the patient.

Fully equipped airplanes

Sister company American Care Aviation owns N41SM, a Cessna 550, and leases N501CP, a Cessna 501 with the upgraded Williams FJ44 engines adding power and saving fuel. Each plane is equipped with a fully-functional mini-ICU. Medical equipment includes LifePak12 for lung function and heart/blood monitoring, external heart pacers, defibrillators, suction pumps, and sufficient amounts of medical oxygen for transports anywhere in the world.

 

Read more...

International Assistance Group expands its medical escort services in the US

International Assistance Group (IAG), a worldwide alliance of assistance companies, recently expanded its coverage of the assistance chain, with a new Partnership that was offered to Rescue Nurse International (RNI), in Colorado. Medical Escort on commercial flights is a valuable solution for non critical patients who need to return home.

Medical evacuations and repatriations are not always critical. Some patients need to be brought home with a medical escort, but their health condition allows them to fly on a regular commercial aircraft under the supervision and care of a nurse. This service is provided by medical escort companies such as Rescue Nurse International.

International Assistance Group partnered in the past with Air and Ground Ambulance companies in the USA. To expand the coverage of medical escort services, they signed a Partnership contract with a second Preferred Provider. Rescue Nurse International offers to IAG Partners an efficient and valuable solution as alternative to air ambulances, for non critical cases.

Rescue Nurse International, based in the USA, is a worldwide medical transport company focused solely on the repatriation of patients travelling on commercial airlines. In just five years, Rescue Nurse International has strategically grown to handle more than 400 individual patient transports per year, from virtually every corner of the globe. In 2012, RNI became the first and only commercial medical transport company to receive full CAMTS accreditation and achievement, which stands alone to this day. RNI provides 24-hour basic and advance care for patients requiring evacuation and/or repatriation for non critical, stabilized medical conditions.

From bedside to bedside, RNI has the ability to coordinate every aspect of medical transport including but not limited to: flights with routing options, ground transportation, discharge and readmission coordination, hotels and meals, oxygen and medical equipment, MEDIF clearance and 24/7 medical direction. RNI Founder, Gabrielle Bartusiak, explained her motivation to join an alliance of assistance companies such as International Assistance Group.

“Being part of a worldwide network whose focus is medical services, allows our Company to expand its reach in a meaningful way. Our nurses have the proper documents for International travel at a moments notice. We as a company are excited to be part of IAG and come together for such an important cause… quality patient care. ” “Independent but working together to achieve common goals,” this remains the spirit of International Assistance Group.

IAG Partners rely on the 60 independent assistance companies federated around a central organisation, based in Paris. The animation of the network of Partners is the Head Office’s mission, which in addition maintains a global database of providers (over 3.300 hospitals, over 60 air ambulance companies, and other assistance providers are also available in this exclusive and constantly updated database).

IAG is meant to assist its Partners to grow their business and deliver quality assistance services outcomes; nevertheless the strength of this alliance is not limited to the access of this reliable network. The success remains also based on the knowledge sharing spirit of the group. “International Assistance Group is proud to welcome Rescue Nurse International in its network of Preferred Providers in the USA. RNI has had a long cooperation with On Call International, our Core Partner in the USA who strongly supported the application of RNI. By using RNI, the non US IAG Partners are offered the capacity to rely on a company with proven experience and CAMTS accreditation. Calling on RNI will for sure speed up your medical repatriations from the USA thus decreasing costs and time involved” declared Cecile Hermetz, General Manager of International Assistance Group.

Read more...

International Assistance Group Core Partner ihi Bupa Evacuates British Road Crash Victim from Somalia

International Assistance Group Core Partner ihi Bupa Evacuates British Road Crash Victim from Somalia

A 53-year old British ihi Bupa Travel member was recently involved in a serious road accident in Somalia. Once at the ER in a local hospital, the member’s friend contacts ihi Bupa’s 24-hour assistance service team requesting an air ambulance evacuation. Shortly after the member has been evaluated, ihi Bupa’s medical consultant speaks to the treating doctor. This is the protocol at ihi Bupa in these urgent cases, where doctor to doctor conference is key to determining whether the patient should remain in the local hospital or be evacuated.

The member had lost consciousness after the accident and presented lacerations to his head, tongue and possibly cervical or spinal injuries, as he is unable to move and has numbness in his limbs. The local hospital is unable to further evaluate or treat the patient. Repatriating the member to the UK would not be medically responsible due to the member’s condition.

ihi Bupa has extensive knowledge of the African continent and our medical consultants and assistance co-ordinators are confident that the member can be further evaluated and treated at the Aga Khan University Hospital in Nairobi, Kenya. Immediately after ihi Bupa were contacted by the member’s friend, our assistance co-ordinators contacted our preferred air ambulance provider and fellow International Assistance Group partner in Kenya, Amref requesting a quotation for AA evacuation to Nairobi, Kenya. The necessary information and documentation was gathered and forwarded to them for speedy evaluation of availability. There was a close collaboration between the AA crew and the assistance co-ordinators at ihi Bupa, who despite the logistical and technical challenges worked through the night and were able to arrange admission at the ICU in Aga Khan for the following day.

Once the patient was admitted in Aga Kahn hospital and after the initial evaluation ihi Bupa are informed: CT shows there is no evidence of intracranial haemorrhage or raised pressure. Luckily, there are no further injuries to the pelvis or abdomen. However, there are several fractured and displaced cervical vertebras. The patient remains intubated and on ventilator support. 36 hours after his arrival in Nairobi, he receives surgery for cervical decompression and a cervical plate is fixated (titanium implants) between C4-C7. Post-operative controls show the patient has slight improvement in wrist movement in both hands. There are signs of progress and that is encouraging!

ihi Bupa arranged for the member’s brother to visit him in Nairobi, and he arrived shortly after the surgery. ihi Bupa’s medical consultants were regularly in contact with the neurosurgeon and the treating doctor while the member was admitted. Only 8 days after his arrival to Nairobi, the treating doctors and ihi Bupa commence the process of preparing the member for his repatriation to the UK for what will be a lengthy recovery process. ihi Bupa begin arrangement for air ambulance transportation to the UK. 11 days after surgery, the admission is confirmed in the UK, and ihi Bupa gives the green light for the AA repatriation.

The member’s brother accompanies the member in the air ambulance. Throughout the case, ihi Bupa’s assistance team showed empathy and support towards the member’s wife. Unable to travel to her husband’s side, she was updated on his medical condition and reassured that he was receiving the appropriate treatment. She was also updated the repatriation arrangements. ihi Bupa was a healthcare partner to the patient, by facilitating the immediate evacuation to a suitable facility in the hours after the accident, by being in regular contact with the service partner and the treating doctors in Kenya ensuring that the treatment he received was appropriate.

Throughout the ordeal, the member maintained a positive outlook and co-operated with the personnel at the hospital. The fact that his wife in the UK was up to date with the events in Kenya and having his brother by his side made a difference and encouraged him to get better.

Read more...

International Assistance Group

International Assistance Group is a worldwide commercial alliance of independent companies spanning all the links in the assistance value chain. The primary objective of the network is to help its members grow organically, offering true quality and health-focused outcomes. In order to achieve this, IAG constantly develops, recruits and trains a comprehensive global network of quality assistance experts and accredited provider partners. Founded in 1992 by five European companies, this alliance now enables all of the 49 partnered organisations to reach more of the assistance market through the close co-operation with other organisations in the network, thus increasing their competitiveness. And all of this while retaining their independence. Partners located all over the globe share local knowledge and resources, which is then harnessed into a worldwide service detailing common processes, performance standards, IT systems (such as a members-only proprietary database), and pooled purchasing.

The alliance is so widespread and influential on the market that the group can negotiate competitive terms from providers involved in supplying world-class assistance. International Assistance Group is a limited incorporated company in Paris (France), regulated under the French law and owned by its partners. The group was formed in 1992 by five European companies with the aim of helping each other offer quality assistance to cases. The group’s success has attracted accredited companies from every continent and it now boasts 49 partners and a turnover of over €678 million. More than 6,000 employees take care of 76 million end users. Last year, International Assistance Group® handled over 3.9 million cases and 30,000 repatriations, through 54 continuously attended medical call centres.

To further strengthen the benefits of an alliance between international partners, International Assistance Group organises internal forums on a bi-annual basis and has even created its very own IAG Academy, offering training to members on specific topics and exchange of best practices and knowledge. Being part of this strong, committed network provides unique opportunities to boost business and foster personal relationships. Since January, International Assistance Group has been offering opportunities to providers to join the network at a specific partnership level. In total, three different levels are available to suit various company profiles and their needs. To gain accreditation from International Assistance Group and access the many operational and marketing benefits, an application and assessment process must be completed.

Company: International Assistance Group

Address: 9 RUE JEAN BAPTISTE PIGALLE 75009 PARIS FRANCE

Phone: +33 1 55 30 09 10

Fax: +33 1 55 30 09 11

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: www.international-assistance-group.com

Read more...

International Assistance Group

International Assistance Group is a worldwide commercial alliance of independent companies spanning all the links in the assistance value chain. The primary objective of the network is to help its members grow organically, offering true quality and health-focused outcomes. In order to achieve this, IAG constantly develops, recruits and trains a comprehensive global network of quality assistance experts and accredited provider partners. Founded in 1992 by five European companies, this alliance now enables all of the 49 partnered organisations to reach more of the assistance market through the close co-operation with other organisations in the network, thus increasing their competitiveness. And all of this while retaining their independence. Partners located all over the globe share local knowledge and resources, which is then harnessed into a worldwide service detailing common processes, performance standards, IT systems (such as a members-only proprietary database), and pooled purchasing.

The alliance is so widespread and influential on the market that the group can negotiate competitive terms from providers involved in supplying world-class assistance. International Assistance Group is a limited incorporated company in Paris (France), regulated under the French law and owned by its partners. The group was formed in 1992 by five European companies with the aim of helping each other offer quality assistance to cases. The group’s success has attracted accredited companies from every continent and it now boasts 49 partners and a turnover of over €678 million. More than 6,000 employees take care of 76 million end users. Last year, International Assistance Group® handled over 3.9 million cases and 30,000 repatriations, through 54 continuously attended medical call centres.

To further strengthen the benefits of an alliance between international partners, International Assistance Group organises internal forums on a bi-annual basis and has even created its very own IAG Academy, offering training to members on specific topics and exchange of best practices and knowledge. Being part of this strong, committed network provides unique opportunities to boost business and foster personal relationships. Since January, International Assistance Group has been offering opportunities to providers to join the network at a specific partnership level. In total, three different levels are available to suit various company profiles and their needs. To gain accreditation from International Assistance Group and access the many operational and marketing benefits, an application and assessment process must be completed.

Company: International Assistance Group

Address: 9 RUE JEAN BAPTISTE PIGALLE 75009 PARIS FRANCE

Phone: +33 1 55 30 09 10

Fax: +33 1 55 30 09 11

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Web: www.international-assistance-group.com

Read more...
Subscribe to this RSS feed

Medical, Travel And Technical Assistance

 

A guide to leading international medical and travel assistance companies and providers, operating within leisure, expatriate and corporate business travel markets globally.

  •