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International Private Medical Insurance Magazine (iPMIM) is the ultimate Health and Medical Insurance Digital Media serving expatriate, corporate, health and travel insurance markets. Due to the nomadic nature of the international healthcare industry iPMI Magazine is an internet based news service, for worldwide healthcare professionals, who need to understand the impacts of healthcare and insurance policy, regulatory, and legislative developments. Combined with in depth health insurance industry analysis, best-in-class health insurance industry data, and exclusive, C-Suite Executive health insurance interviews and round tables, iPMI Magazine bridges an information gap between healthcare payor, provider and patient. Written by the health and medical insurance industry, for the health and medical insurance industry, iPMIM is supported and designed by leading international medical insurance companies and service providers.

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iPMI Magazine Speaks With SIR Zahal Levy, President of MediHelp International

In this exclusive iPMI Magazine interview, Christopher Knight, CEO, iPMI Magazine, met with SIR Zahal Levy, President of MediHelp International. They discuss in detail MediHelp International iPMI plans, developments and markets plus where the iPMI market is heading, and the affect of the COVID-19 pandemic. 

Please introduce yourself and background in the international private medical insurance market:

My name is Zahal Levy and I am the president and founder of MediHelp International. I have a wealth of experience in the medical and in the medical insurance industry, having managed as many as 2,000 employees in companies with turnovers reaching €50 million. I have led these companies through start-up, survival, turnaround and growth modes.

Before assuming my current role in 2007, I was Vice President Business Development for Euromedic (Affidea) International, based in Budapest. I came to Eastern Europe in 1997 to set up a challenging business enterprise, SOS Medical and Ambulance Emergency Services (in Romania). Previous to this, I held various management positions and shareholdings in insurance enterprises in Israel.

As an expatriate living in Central Eastern Europe for 15 years, I understand the specifics of the area and I designed appropriate health insurance packages for both expatriates and locals while at the same time creating a dedicated team to professionally and efficiently meet customer demands.

Who is MediHelp International and what do you provide the international private medical insurance market?

MediHelp International is the leading private health insurance provider in Central Eastern Europe, with offices in Romania, Hungary, Poland and Bulgaria.

We have been present on the health insurance market for more than 15 years and we have a clear mission: to create and develop innovative solutions adapted to the needs of our clients and partners. We have been pioneers in providing comprehensive health insurance plans, along with health care and high-standard customer care services.

We have become a well-recognized company, constantly growing, respected and appreciated by the most important international health insurance companies, as well as by our business partners, employees and customers around the world.

Can you walk us through the range of international private medical insurance plans MediHelp International provides?

Our international private medical insurance plans offer coverage from €500,000 up to €3,000,000 per policy. The MediHelp plans cover, but are not limited to hospitalization, emergency transportation and treatment, outpatient medical services, maternity care, preventive treatment.

MediHelp International health insurance policies cover hospital and treatment costs for severe illnesses such as cancer or chronic diseases and even tissue and organ transplant, which would normally be extremely expensive.

We invite you to discover all the benefits of our plans on our website (

What are the advantages of MediHelp International IPMI plans?

With international private medical insurance, our customers can choose the clinic and the specialist for their treatment, thus ensuring that all medical procedures are performed so that the diagnosis and treatment are the most appropriate for them.

If our customers choose private health insurance with international coverage, they will benefit from direct settlement for a series of medical services in a network made up of more than 1.4 million of private clinics and hospitals throughout the world.

We have a dedicated Customer Care department and we offer assistance in local languages as well as provide fast reimbursement of medical costs.

Geographically speaking, where does MediHelp International do business?

We have a strong presence in Central and Eastern Europe with offices in Romania, Poland, Hungary and Bulgaria.

We are currently carrying out market research into the possibility of expanding our reach into other countries.

How has the international private medical insurance market changed in the past 15 years?

In the last 15 years the market has changed like this: 15 years ago, we could only insure ex-patriots. They came from abroad, from countries where they knew what health insurance was.  They were used to buying a health insurance policy and making the most of advantages that come with having health insurance, so it wasn’t a strange idea for them. Health insurance for themselves or for their families was a priority. At that time locals did not know what health insurance was or involved. Then those same people, those managers from overseas, started to worry about their senior employees and they asked us to also insure these employees as well. This was the catalyst for the provision of private international health insurance to local residents. Today, senior managers who are nationals within a firm owned by foreigners tend to get medical health insurance included in their salary package in the way many foreign employees have done for decades. The ‘product’ has now become localised and there is far greater take-up from local owners of companies. At the same time, over the years more and more Romanians have travelled further afield and now either work, study or go on holiday abroad. What they saw in many foreign countries was a healthcare system different to the one at home, one which provided services to many who had health insurance. While medical facilities in Romania might not have matched those in other foreign countries, international health insurance gave Romanians access to better, international hospitals. Now, the standard of healthcare for Romania has improved and the demand for proper healthcare has grown, healthcare that still isn’t fully available in Romania. 

COVID-19 has had a dramatic impact on travel and global mobility. How has COVID-19 affected the IPMI market?

I think the effect of the pandemic is waning and international travel is starting up again. Consequently, where before we have had little demand for assistance to seek overseas treatment for medical conditions, that is once again on the increase, even though in an emergency we would have been able to arrange foreign travel for a patient. With a sense of things ‘getting back to normal’, it seems that everyone is beginning to accept that COVID-19 is just something we will all just have to learn to live with. Normal life now means normal healthcare when needed, whether it is treatment abroad or at home.

What are the biggest risks the international private medical insurance market currently faces?

I am afraid that the risks are going to materialize in front of our eyes very soon. The pandemic has dealt a big blow to the international health market, to the local health markets, and the amount of money that was invested in healthcare. The pandemic has actually coloured the black spots of healthcare. Some of them we had known before, while some we found out during the time we were busy with the pandemic. Europe is going to see an exhausted medical system after the pandemic, and the situation will probably be even worse than before, and I think we’ll see a big increase in the price of private health care. And that represents a risk for us because we do not want to sell our products at higher prices than we sell them now, but on the other hand we need to pay claims for services that are being provided by private medical facilities around Europe, and we are subject to their prices and to medical inflation. So it is a huge risk because we still want to make sure that we keep the affordability of our products.

In the next decade, how will the international private medical insurance market develop?

I feel that the idea of the state being the one responsible for an individual’s health in Romania is slowly disappearing. I think everybody understands that if they want to have proper healthcare, they have to have some kind of medical insurance and to assume the responsibility for the health and well being of themselves, their families, and where appropriate, their employees. The way to do this is not to look to the state for the provision of all your medical needs, but nor should you expect your employer to pay for any medical expenses.. So if your boss does not want to pay for your “abonament” or for your health insurance then you don’t have one. I think that is changing though. There are more ways of assuming responsibility and I believe that in the end in Romania the “abonament” will probably be discontinued and will pave its way to private medical insurance. This is a trend that we see everywhere. Medical providers such as Medlife, Sanador or Medicover will probably sell their services for a fee. It means that you will go to a clinic, get your treatment, and you will either pay with our payment card which we are already providing to our customers, or you will be reimbursed for your costs.

Last, but not least, if you could live anywhere in the world, on land, or at sea, where would it be?

This is a very good question which I don’t have an answer to. Sometimes when I am working in my garden, I have these moments when I think that one day, I will buy a small plot of land on a nice small island or by a nice beach in Greece and I could build a nice house where the front is made of glass and looks out over the beach. I could swim and ride my bike as why do I need all these headaches that come with my work? At my age, most people are retiring. But then I say to myself “No”. The time isn’t right yet to travel across the globe in search of a dream location for my retirement home. I am happy for now living in a place called MediHelp. This is where I live. It is a place where I am still developing, creating, working, growing with my wonderful team and this is the place I have chosen to remain. I want a life that is interesting, has wonderful moments and development options which I do not want to miss out on. So, in short, the place that I want to be is called MEDIHELP.

FAI Named Finalist For Seventh Time In ITIJ Air Ambulance Company Of Year Awards

The Air Ambulance Division of German Special Mission Operator FAI rent-a-jet AG is proud to be nominated as one of three finalists in the 2021 International Travel & Health Insurance Journal´s (ITIJ) Industry Awards – Air Ambulance Company of the Year category.

This is the 19th annual ITIJ Awards and marks the seventh nomination for FAI following another extraordinary year of activity in the air ambulance division. FAI won the award in 2012 and 2020 and has participated in it since 2004. The winners will be revealed during a celebratory lunch in Madrid on 4 November following the 29th annual ITIC Global conference. 

Commenting on the nomination, Volker Lemke, Head of FAI´s Air Ambulance Division, said, “On behalf of FAI, I am incredibly proud to have been nominated again particularly given the second immensely challenging year we have had. Over the past year, we have experienced a significant increase in demand for long and ultra-long-range air ambulance business due to the pandemic and a recent uptick in short and medium range repatriation air ambulance business. As a demonstration of our resilience, our talented team of professionals have worked tirelessly to help those in need so I would like to extend huge thanks to them for making this nomination possible.”

FAI has been at the forefront of supporting the Covid pandemic response and in 2020, the company had one of its busiest years ever for its air ambulance fleet. This included medical evacuations of infected patients and repatriation flights of unaffected healthy individuals from all corners of the globe. During this time, FAI pioneered the roll-out of Covid-19 aeromedical transport capability, the EpiShuttle isolation pod. This enables self-contained oxygen and air ventilation directly to the patient, isolated from the cabin’s airflow.

The company is one of the world’s largest air ambulance jet operators. The 10-strong air ambulance fleet comprising Learjet 60, Challenger 604 and Bombardier Global Express is based at FAI´s Headquarters at Albrecht Dürer International Airport in Nuremberg. It is supported by more than 250 full-time staff plus 50 part-time physicians, nurses and paramedics. The company also specialises in air support in hostile areas for the world´s largest NGO.

We Need Better Communication To Make International Assignments A Success 

By Tom Wilkinson, CEO of AXA Global Healthcare 

While international working can often be a breath of fresh air, it can also be an isolating experience; one that expats enter into eagerly but might not always be best prepared for. Combined with the expectation of delivering strong enough results to justify the cost of being sent overseas, all while trying to adapt to a new environment, it can be easy for an expat to begin to feel overwhelmed.  

With this in mind, it isn’t surprising that a fifth (21%) of all assignments end earlier than planned. Now, this can’t just be down to the work environment expats enter into. And it isn’t.  

Research we commissioned involved hearing from almost 600 HR Decision Makers and 600 Globally Mobile Workers, to see if there was a disconnect between what support was being offered to expats and what they felt would actually benefit them throughout their assignment.  

The communications gap 

We found that 82% of expats felt supported when they had a health issue, but they consistently weren’t aware of the full range of benefits on available to assist them. What’s even more revealing is the fact that HR directors knew, in every category asked, a great deal more than the assignees about the benefits available.  

If we dive a bit deeper, it became clear that the most commonly offered benefits were travel insurance (64%), accommodation costs (62%) and international health insurance (58%). Yet for expats, the benefits they wanted the most were international health insurance (39%), income protection (38%) and accommodation costs (34%).  

How to close the gap 

For businesses, focusing on communication will have a greater effect than they may realise. After all, the differences in understanding of available benefits is something that can be clarified and dealt with.  

If employees aren’t aware of what’s available to them, this could be perceived as a lack of support, and in extreme circumstances even contribute to the placement ending. Likewise, if they aren’t drawing on the benefits provided, employers aren’t reaping any rewards and are wasting money. These can both cause major problems for any employer.  

So, what should you focus on? 

Earlier research we commissioned  has shown that assignments are being designed with more of a focus on employees’ lifestyle ambitions. This is a step in the right direction, but further work is needed to ensure the wants and needs of assignees are being met.  

Listen to what is being asked  

We’ve seen already that international health insurance is the most valued benefit for international assignees, however, it is only the third-most commonly offered benefit.  Listening to what is being asked for is an easy win, ensuring happier, healthier expats and then in turn, more successful assignments.  

Make it flexible  

Each employee has a unique set of requirements and expectations when it comes to their benefit requirements. As an employer, recognising these and providing the right support, can help assignees make the most out of their time on assignment, so if, and when, challenges arise they feel supported and ready to face them.  

We found that a quarter (24%) of employees are left having to select their benefits from a pre-set list, and only 29% are offered the opportunity to negotiate the benefits they receive. It seems there is still a heavy reliance on a ‘one-size-fits-all’ approach to benefits for internationally based employees.  

Perhaps put in place a more flexible healthcare package that allows for an assignee to choose which benefits would be best for them.  

Check in regularly  

In our research, we discovered that two-thirds (64%) of companies carried out a review of the assignment at least every six months.  

How often do you check in with your assignees? How often do they come forward to raise a concern? In all cases, better communication, and action off the back of that communication, can help everyone involved, both financially and emotionally. I know from my own experience living as an expat that working around the globe can be hugely rewarding, but it does come with challenges and requires a great deal of planning.  

What HR managers do to accommodate and listen to the needs of an assignee, before they make the move, makes a huge difference. As leaders, we must constantly be seeking ways to create an inclusive, productive and supportive work environment. The relationship between HR mobility managers and expats is essential and addressing any gaps in communication will put your business in a better position for success.  


Cigna Reaches Agreement With Chubb To Divest Life, Accident And Supplemental Benefits Businesses In 7 Countries

Cigna Corporation has announced a definitive agreement with Chubb (NYSE: CB) to sell its life, accident and supplemental benefits businesses in seven countries for $5.75 billion dollars.

The transaction is expected to be completed in 2022, subject to applicable regulatory approvals and customary closing conditions.

"Our agreement with Chubb is another step forward in advancing our strategic focus on our global health services portfolio," said David M. Cordani, president and chief executive officer, Cigna Corporation.  "We are proud of our success in building these life, accident and supplemental benefits businesses in Asia Pacific and improving the well-being and sense of security of our customers throughout the region."

Upon completion of the transaction, Chubb will acquire Cigna's life, accident and supplemental benefits businesses in Hong Kong, Indonesia, Korea, New Zealand, Taiwan and Thailand as well as Cigna's interest in a joint venture in Turkey.  In Korea, Chubb will acquire and plans to continue to operate the business under the LINA Korea (Life Insurance Company of North America Korea) brand.

Cigna will continue to operate its robust international health businesses for the globally mobile population, as well as local market services in the Middle East, Europe, Hong Kong, Singapore and its joint ventures in Australia, China and India. 

Chubb will pay Cigna a cash consideration of $5.75 billion. The transaction is not subject to a financing condition and Cigna expects to realize approximately $5.4 billion of net after-tax proceeds from this transaction. Cigna expects to utilize the proceeds from the transaction primarily for share repurchase, broadly consistent with Cigna's capital deployment framework. The impact of the transaction is expected to be neutral to slightly dilutive to Cigna's earnings per share in 2022.

"The addition of Cigna's business, which is overwhelmingly A&H, will rebalance our global portfolio toward this important region," said Evan G. Greenberg, chairman and chief executive officer, Chubb. "We have long admired and respected Cigna's business in Asia including its talented people, innovative products, technical and analytical capabilities, distribution and management."

Cigna and Chubb are committed to ensuring a smooth transition for customers, partners, clients and employees throughout this period. 

Wachtell, Lipton, Rosen & Katz is serving as lead legal counsel, and Baker McKenzie is serving as lead regulatory counsel on the transaction.  

International Private Medical Insurance Magazine Provider Network Directory October 2021

The October 2021 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks during a global pandemic.

The international medical network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

IPMI Market Network Sectors: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Insurance Technology, Healthcare Insurance Management and Pharmacy Benefits Management.

    Enter full screen click the small rectangle above ↑

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Advertisers 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]










International Private Medical Insurance Market Updates With iPMI Analyst Ian Youngman

In the article International Health Insurance 2021 IPMI market report author Ian Youngman, looks at the latest developments in the international private medical insurance market including:

  • The recent Bupa/Generali deal;
  • British expatriates in Spain;
  • Changes to the law for foreign investors in Indian insurance companies;
  • How health insurance premiums will grow in China;
  • Opportunities in Health Insurance in Iran.

British expats in Spain

In 2020 there were 360,000 British expats in Spain. Some work there and some retire to there.

Many have a UK home and a Spanish home. They spend 6 months in the UK and 6 months in Spain. This worked when the UK was in the EU. Now they have to choose between living in Spain full time or for less than 3 months. Many are selling up in Spain.

This will hit the IPMI market for those small UK agencies targeting British expats.

Bupa and Generali

There have been rumours on the grid for months that Generali was getting out of writing IPMI.

The Bupa/Generali deal allows Generali to concentrate on other areas it is better and bigger at - while allowing Bupa to enter or expand in many countries without having to build or increase a local infrastructure.

Global IPMI is now something you can no longer dabble in. You either commit globally or where you want to be. So I expect more insurer/insurer deals.

Yes, an insurer can decide only to offer IPMI in select countries. That works for individuals and SMEs. But what happens when your biggest corporate customers decide to become major players in a country where you have withdrawn from or refuse to enter, and you need a local base or partner as offshore IPMI is not allowed?

RELATED READING: International Health Insurance (IPMI) 2021


Indian Insurance Companies (Foreign Investment) Amendment Rules, 2021 apply to new and existing insurers with foreign shareholders.

This increased the foreign investment ceiling from 49% to 74% in the insurance industry from May 2021, as the government seeks capital injections and growth in the insurance sector.

Indian insurance companies that have foreign investors must have the majority of their directors and key management persons as resident Indian citizens. At least one of the following – board chairperson, managing director, or CEO – must also meet the citizenship requirements.

Insurers have until May 2022 to comply with these new rules.

Several IPMI insurers have started the process of increasing their stake in Indian subsidiaries.


Health insurance premiums in China will grow by 14% annually over the next 10 years, and China's share of global health premiums will rise from less than 2% today to 4.2% in 2029, forecasts Swiss Re Institute (SRI) in a Sigma report.

In China, new business will support double-digit growth in PMI premiums. State figures say that by end 2021 1.4 billion people have health insurance plus 236 million with maternity insurance.

In spite of fast-growing household incomes and also insurance penetration, a still-large health protection gap in China exists. The development of private health insurance, in particular products for the fast-growing middle-income class, is a key to closing the gap. The experience of China in effecting greater uptake of private health insurance has reduced high out of pocket expenses.

Foreign ownership in China is complex but IPMI insurers see this as a massive market


Hiss boo - the pantomime villain of the world, if you only read Western media.

The second biggest economy in the Middle East is making massive progress on its own and by new deals with Russia and China on infrastructure and trade, and hard currency that the US and Europe thought they had cut off.

The US, after its massive success in Afghanistan and Iraq somehow thinks it can bring about regime change by economic and political pressure - dream on.

While European and US insurers are banned from Iran by their governments - expect Chinese health insurers to move in.

So if you are a US or EU insurer – if you own or part own a Chinese insurer- it can write offshore business in Iran! 

RELATED READING: International Health Insurance (IPMI) 2021

Leading international private medical insurance publisher iPMI Magazine is excited to announce the launch of the “International Health Insurance 2021" IPMI market report written by leading insurance and healthcare analyst Ian Youngman.

There are now 80 million expatriates, 5 million international students, 4 million temporary foreign workers, and 18 million high net worth individuals of which 2.7 million are ultra high net worth. All of these are targets for international private medical insurance.

How To Buy International Health Insurance (IPMI) 2021

We are selling the report on Research and Markets for £3600 for all 3 volumes. However, if you are an advertiser or iPMI Magazine subscriber, we are offering the report at a reduced price. To take advantage of this offer please complete the form here, or write to ipmi[at]

About The Author

Ian Youngman is a writer and researcher specialising in insurance. He writes regularly for a variety of magazines, newsletters, and on-line services. He publishes a range of market reports and undertakes research for companies and has London market management experience with brokers and insurers. 


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About iPMI Magazine

Due to the nomadic nature of the international private medical insurance (IPMI) industry, iPMI Magazine is an internet based news service for worldwide insurance and assistance professionals who need to understand the impacts of insurance and healthcare policy, regulatory, and legislative developments.

Over 40,000 senior level business decision makers, in over 120 countries, rely on iPMI Magazine to stay 1 step ahead of the risk and on the inside track of international PMI. Covering business travellers, high net worth individuals, expatriate and leisure travel markets, iPMI Magazine is the only international news source covering the most exciting sector of international health insurance: international private medical insurance.

FAI Dedicates Global Express To Ultra-Long-Range Air Ambulance Operations

FAI rent-a-jet GmbH, Germany’s leading Special Mission Operator, has configured one of its seven Global Express aircraft (D-AFAM) as a dedicated air ambulance.

The move follows increasing demand from the market for ultra-long-range air ambulance missions.  FAI has completed 10 ultra-long-range air ambulance missions over the past two months alone. The company is focused on building up its air ambulance capabilities in long and ultra-long-range missions with a view to strengthening its position as a world leader in the field.

 Volker Lemke, Head of FAI’s Air Ambulance Division said, “Over the past year, we have experienced a significant increase in demand for long and ultra-long-range air ambulance business on sorties from Europe, Africa and the Middle East. Equally, we have seen increased demand in the short and medium range repatriation air ambulance business. As a result, we are pleased to commit and dedicate one of our Global Express aircraft to air ambulance, which will enable us to be more agile and mission-ready within minutes.”

Previously, FAI converted the interior of the Global Express and configured it for air ambulance missions on a case-by-case basis.  In medevac use, the aircraft features up to three Spectrum Aeromed ICUs.

The Global’s non-stop range of 6000 nm enables transport of up to three intensive care patients in addition to FAI’s specially trained medical teams and co-travellers from the west coast of the US to Europe, the US east coast to the Middle East or from Europe to the Far East.

Award-winning FAI has been at the forefront of supporting the Covid pandemic response and earlier in the year was honoured with the Pandemic Response Special Award at the Middle East Annual Aviation Achievement Awards. In 2020, FAI had one of its busiest years ever for its air ambulance fleet owing to the pandemic.

This included medical evacuations of infected patients and repatriation flights of unaffected healthy individuals from all corners of the globe. During this time, FAI pioneered the roll-out of Covid-19 aeromedical transport capability, the EpiShuttle isolation pod. This enables self-contained oxygen and air ventilation directly to the patient, isolated from the cabin’s airflow.

The company is one of the world’s largest air ambulance jet operators by revenue. The 10-strong air ambulance fleet comprising Bombardier Global Express, Challenger 604 and Learjet 60 is based at FAI´s Headquarters at Albrecht Dürer International Airport in Nuremberg. It is supported by more than 200 full-time staff plus 50 part-time physicians, nurses and paramedics. The company also specialises in air support in hostile areas for the world´s largest NGO.

Cleveland Clinic London And Bupa Announce New Agreement

Cleveland Clinic London and Bupa have reached an agreement to enable Bupa’s health insurance customers to access Cleveland Clinic London’s comprehensive suite of medical and surgical services, with a focus on cardiovascular health, digestive disease, neuroscience and orthopaedics.

Both Cleveland Clinic London and Bupa have a strong commitment to achieving high quality outcomes for their customers; this agreement will offer them greater convenience and value, expand access to quality care, and reduce healthcare costs through collaboration.

Cleveland Clinic is a leading healthcare provider and has been recognised as the No. 2 hospital in the world by Newsweek’s World’s Best Hospitals 2021 list. London will be the newest location in Cleveland Clinic’s global footprint and the first in Europe, with the main hospital opening in central London in early 2022. Bupa’s health insurance customers will be able to receive care at Cleveland Clinic London’s Portland Place Outpatient Centre, in the Harley Street Medical Area, which is equipped with the very latest facilities and technology. This location is open.

“Our ethos is patients-first, which makes Bupa an ideal partner to help us deliver the highest quality doctor-led care to patients.” Brian Donley, M.D., CEO, Cleveland Clinic London comments. “We have an opportunity together to make value-based care accessible to Bupa’s members and improve the health and wellbeing of our communities.”

Alex Perry, CEO for Bupa UK Insurance, said, “The addition of Cleveland Clinic to our partner portfolio, which is an outstanding name in international healthcare, demonstrates our commitment to customers in helping them get the highest quality care and great value from their Bupa health insurance. This partnership with a like-minded provider fulfills our mutual goal to deliver the best possible healthcare outcomes.”

Feb. 26 marked the beginning of Cleveland Clinic’s centennial year. Founded in 1921, Cleveland Clinic has grown into a 6,000-bed health system that includes a 173-acre main campus near downtown Cleveland, Ohio, 19 hospitals, more than 220 outpatient facilities, and locations in Ohio, southeast Florida, Las Vegas, Toronto, Abu Dhabi and London.

As a global leader, Cleveland Clinic consultants and nurses work as a multidisciplinary team with the patient at the centre of care. Cleveland Clinic’s integrated healthcare delivery system, takes on the most complex patients across the world, integrating clinical and hospital care with a focus on research and education.

Cleveland Clinic London welcomes bookings from eligible members covered through all major domestic and international insurers and will work collaboratively with other health insurers.

King Edwards VII’s Hospital Launches State-Of-The-Art Day Surgery Unit

Independent charitable hospital King Edward VII’s has announced the opening of its fourth theatre, a new state-of-the-art facility designed to accommodate day surgeries, endoscopies and more. 

The unit increases the hospital’s surgical capacity as well as providing a quicker, more streamlined journey for patients undergoing minor surgical procedures.

Fully equipped with the most up to date equipment and technology, the fourth theatre features four day case ‘pods’ and three recovery bays, minimising the time spent in hospital to recuperate from certain procedures where this is beneficial to the patient. 

The new facility will also host the King Edward VII’s Hospital Endoscopy Unit, which  features advanced equipment, allowing the team of specialist gastroenterologists, colorectal surgeons and urologists to diagnose health conditions affecting the upper and lower gastro-intestinal tract, bladder, ureters and urethra as well as the male sexual organs.

Professor Huw Thomas, Consultant at King Edward VII’s Hospital, said, “A very high tech unit with extremely helpful staff.”

Kate Farrow, Director of Operations at King Edward VII’s Hospital, added, “King Edward VII’s Hospital is committed to providing the highest quality care in a state-of-the-art setting. The opening of our new theatre, alongside our new pods and recovery space, allows us to streamline and enhance the patient journey for the benefit of our clinicians and patients.”

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