Menu
iPMI Magazine Is Proudly Sponsored By:
For a healthier journey.
Healthcare International

International Assistance Group welcomes European Air Ambulance in its Partnership

International Assistance Group is steadily extending its network of Partners and Preferred Providers, in order to provide the best operational solutions to its Core Partners and their customers. Since January 2012, 17 new Partnerships have been contracted and International Assistance Group boasts today 52 Partners companies in the world. Assistance companies, roadside companies, medical correspondents, air ambulance companies, medical facilities, funeral companies as well as medical escorts companies joined the group. All of them agree on the business opportunities and the power of the knowledge sharing events that International Assistance Group organizes for them three times a year.

After the successful application and selection process of European Air Ambulance, International Assistance Group is happy to announce the entry of this new player in its Partnership Program. European Air Ambulance (EAA) is one of the largest specialised air ambulance service providers in Europe and is offering worldwide air ambulance repatriation with outstanding end-to-end patient care.

EAA founders DRF Luftrettung and Luxembourg Air Ambulance have a combined record of over 45 successful years of experience in air ambulance services. Both together operate more than 50 helicopters and 7 air ambulance aircraft and have performed over 650.000 missions. Together, DRF Luftrettung and Luxembourg Air Ambulance gather medical repatriation experience from over 150 countries worldwide, giving EAA one of the broadest expertise in the air ambulance industry. EAA can also rely on a dense network of international co-operation agreements, which ensures speedy and smooth execution of intensive care transports with bed-to-bed service.

By combining the strengths of DRF Luftrettung and Luxembourg Air Ambulance, European Air Ambulance also improves customer service by providing a single point of contact. Specialised, multilingual staff at the Sales & Mission Control Centre can handle everything from quote to invoice via the safe delivery of the patient to the destination hospital. EAA Fleet is composed of 7 dedicated air ambulance aircraft (5 Learjet 35A and 2 Learjet 45XR). EAA is in the process of renewing its fleet changing gradually from Learjet 35A to 45XR with the next 45XR expected in early 2013.

These aircraft are based in Luxembourg (ELLX) and Karlsruhe/Baden-Baden (EDSB). All EAA missions are staffed by an experienced intensive care medical team consisting of at least 1 physician and 1 flight nurse or paramedic. EAA can choose the physician from a large pool of anesthetists, neonatologists, pediatricians, gynecologists, obstetricians or other specialists, depending on the patient's medical condition.

EAA members, DRF Luftrettung and Luxembourg Air Ambulance, are compliant with the latest aviation regulations, the JAA (Joint Aviation Authorities) and have the following certifications: EHAC European HEMS & Air-Ambulance Committee AAMS Association of Air Medical Services FSF Flight Safety Foundation JAA Joint Aviation Authorities ISO International Organization for Standardization.

About International Assistance Group

International Assistance Group is a limited incorporated company in Paris (France) regulated under the French law and owned by its Partners. This worldwide commercial alliance of independent companies spanning all the links in the assistance value chain was formed in 1992 by five European companies with the aim of helping each other offer quality assistance to cases. The group's success has attracted accredited companies from every continent and it now boasts 52 partners and a turnover of over €678 million. More than 6,800 employees take care of 77 million end users. Last year, International Assistance Group® handled over 3.9 million cases and 30,000 repatriations. 

Read more...

EMA is a new Assistance Partner in Finland

After a successful year, International Assistance Group (IAG) keeps extending its network of Partners and Preferred Providers on a geographical but also functional scale. With this strengthened coverage International Assistance Group Core Partners and their customers benefit from the best operational solutions.

The new Partnership Model has been successfully launched one year ago, and the alliance with 36 Partners on early 2012, counts now with 54 Partners in the world. Providers have been added to the whole Partnership network in order to cover the complete value chain of the assistance activity. Therefore International Assistance Group comprises now assistance companies, roadside companies, medical correspondents, air ambulance companies, medical facilities, funeral companies as well as medical escorts companies. All of them agree on the business opportunities offered by their partnership. In addition they recognize the power of knowledge sharing events that International Assistance Group organizes for them three times a year. A strong operational solution in Finland is now provided by EMA (Emergency & Medical Assistance), who joined the network as Assistance Partner in January 2013.

Cécile Hermetz, General Manager of International Assistance Group declared “We are happy to integrate into the IAG the long established medical experience and know-how of EMA. Our company visited EMA on August 2012 and could measure the professionalism of the enterprise, started by Doctors in 1989 and strongly dedicated to medical assistance.”

As “IAG Assistance Partner”, this specialized company will supply the Medical & Travel assistance services in Finland on behalf of the International Assistance Group Partners. “The oldest and largest medical assistance organization in Finland” EMA Group was founded in 1989 and it is the oldest and largest medical assistance organization in Finland.

The operations started with medical assistance and consultation services. From there on, the activities expanded to emergency medical services (EMS), consulting and training. In 2011, Medivida and Via Healthcare merged to form a bigger group, EMA Group, which also includes staffing of health care professionals and health care outsourcing services. The company staff is composed of physicians from different fields of medical specialties, nurses and other professionals. EMA offices and medical equipment storage are located in Helsinki, Finland as well as ground ambulance garage. This is where EMA’s medical escorts depart. EMA and its partners have a ground and air ambulance network covering the whole country.

Aki Kamppinen, Managing Director of EMA said “EMA is really happy to join the International Assistance Group network. We are looking forward to working together with other IAG Partners to deliver a comprehensive service to our customers. Knowledge sharing and networking were additional important factors for EMA to join IAG. EMA brings to the group a long history and vast know-how in the medical case management and assistance areas. ”

On behalf of the International Assistance Group Partners, EMA multilingual team can provide travelers medical assistance and air ambulance repatriations in addition to the medical consultation service for flight and marine crew, medical clearances for flight companies, emergency medicine and travel related training, which they already provide in Finland.

“The Assistance Partnership opted by EMA is a first step to the IAG Partnership as the insurance portfolio developed by EMA is covering increasing numbers of Finnish citizens travelling abroad. During the last months EMA has won important contracts with Finnish insurance companies which means that EMA delivers services to all the major Finnish insurance companies”, expressed Cecile Hermetz.

About EMA

EMA has treated more than 17 000 patients abroad in 150 countries since 1989. In one third of the cases they have arranged repatriation with a doctor, nurse or intensive care team. Annually about 1,000 cases are handled by EMA multilingual team. Over 90% of the cases are heavy medical cases where the patient is hospitalized. EMA provides Aviation Medical Service and Medical Clearances (medifs) for flight companies.

EMA also offers Medical Consultations for flight crew and marine crew. As medical consultant, EMA holds resuscitation lectures and hands-on training every year. Lectures can be also related to traveling and travel health.

http://www.ema.fi

Read more...

Jubilee Insurance and Bupa International Launch a Regional International Private Health Insurance Product

Jubilee Insurance and Bupa International Launch a Regional International Private Health Insurance Product

East Africa’s largest insurance group, Jubilee Insurance and leading international healthcare company, Bupa International, today launched a new international health insurance product dubbed Explorer Health Plan. Explorer will seek to provide health insurance services to the growing middle-class, mid-level executives, and expatriates living in Kenya and travelling in and around Africa, including those seeking treatment in South Africa, India, Pakistan and Sri Lanka. The new healthcare insurance product will be available under the Business Explorer Health Plan for corporates and Explorer Health Plan targeting individual clients. {gallery}news-photos{/gallery}

Speaking during the launch, Jubilee Holdings Chairman Mr. Nizar Juma said, “Explorer is a regional plan from an international company designed to bring it within the reach of senior and middle executives specifically designed for the Africa market and it offers great value for money by providing both individual and corporate access to world class medical facilities.”

He added that the partnership with Bupa will enable Jubilee Insurance to meet the growing demand for international medical insurance products and provide a one-stop shop for medical cover to major corporations, private individuals and families in the region. Some of the unique benefits of Explorer Plan include a full range of health screening providing valuable early detection of conditions such as cancer, without lifetime limits for eligible treatment for chronic diseases, such as heart disease, stroke, cancer and diabetes, ensuring continued access to treatment for as long as a customer is on the plan.

Other benefits include cover for eligible treatment for HIV and AIDS including related conditions and drug therapy, In addition the product has no maximum age limit for new policy holders or those renewing the policy.

Bupa International’s Global Sales & Commercial Director, Tim Slee said, “we are delighted to be launching this new health insurance product, Explorer, adapted for the African market with Jubilee Insurance. Our experience in serving the African market for over 30 years and our global network expertise in designing world-class health insurance products for both individual and corporates will be key in providing access to high-quality international healthcare to the people of Kenya. Under the plan, Jubilee Insurance customers will receive full cancer treatment to ensure that customers are supported at every stage of the treatment. In addition, there will be a cover available for eligible congenital conditions such as heart defects."

“The new international health insurance product will offer our customers, locally and regionally, an expansive range of international medical health-care services through Bupa International, a health insurer of considerable repute and further demonstrates our aim to provide to the people of this region comprehensive benefits together with affordable, high quality healthcare service,” said Chairman of Jubilee Holdings, Mr. Nizar Juma.

The launch of the Explorer Health plan follows the strategic partnership that the two organizations, Bupa International & Jubilee Insurance launched in February this year which brings together Jubilee’s local knowledge with Bupa’s global healthcare expertise.

Read more...

Online Claims Submission Now Available For International Business Travelers Covered by Cigna

Online Claims Submission Now Available For International Business Travelers Covered by Cigna

International business travelers covered under a Medical Benefits Abroad® (MBA) plan from Cigna Global Health Benefits, a division of Cigna Corporation (NYSE: CI), now have the option to submit their claims online directly through CignaEnvoy.com. The new feature also provides access to an Electronic Funds Transfer (EFT) payment method called ePayment Plus, which adds another electronic option for customers to receive reimbursement from submitted claims.

When traveling on international business, it’s important that customers have access to quality health care when they need it. The Cigna MBA plan provides medical coverage for unexpected illness and injuries that occur while traveling on international business outside of a customer’s home or permanent assignment country. Any MBA customer who is a registered Cigna Envoy user can file an online claim through a few simple steps. “More and more, customers are going online to learn about products and services, including their health care coverage,” said Sheldon Kenton, director of Cigna's Global Sales and Client Management.

“Having the ability to submit a claim quickly, securely and at any time during the day is an absolute necessity for our MBA customers. We want to make it easy to do business with us, and this is just another way we do that.”

Four different plan designs offer the flexibility to choose the appropriate level of coverage. In addition to medical, Cigna MBA plans may offer coverage for prescription drugs and replacement medication for lost prescriptions that are medically necessary, dental emergencies, medical evacuation, and other benefits. MBA customers can use Cigna Envoy to file online claims and to access other helpful information including country-specific health resources, a list of pre-screened doctors and hospitals that bill Cigna directly, as well as currency and exchange rate information, security alerts and immunization requirements.

For more information, please visit www.CignaGlobalHealth.com or call 1.800.796.1156.

Read more...

Mobile Workforce As Popular As Ever

Organizations all over the world are leveraging the benefits of a globally mobile workforce. According to a KPMG International survey, 72 percent of over 600 respondents use global mobility programs to support overall business objectives. KPMG International’s 15th annual Global Assignment Policies and Practices (GAPP) survey provides a wealth of information for those responsible for or interested in global mobility. The detailed data found in these pages is an opportunity to compare or contrast one’s current practices to those of their peers or other types of organizations. Further, it allows for critical learning of best practices and new ways of thinking.

“A globally mobile workforce is as popular as ever,” says Achim Mossmann, Principal, KPMG’s International Executive Services, KPMG in the US. “Over the 15 years of this survey’s existence, in those companies where use of mobility is the norm, we have seen continued expansion and adaptation to the programs. We even see companies with headquarters in Nordic and Asia Pacific regions beginning to jump on the globalization bandwagon and needing to move their people to new strategic growth locations.”

Flexibility and adaptability of programs to address changing demands is strongly evidenced through the variety of assignment types offered:

  • 81 percent offer short term assignments;
  • 96 percent offer long term assignments;
  • 47 percent offer permanent transfer/indefinite length assignments.

Surprisingly, given the current economic environment, and the noted desire to support the business, only 12 percent of survey participants say that cost control and assurance of an acceptable return on investment (ROI) are of importance.

According to Mossmann, “Having agreed upon metrics to demonstrate ROI helps any global mobility program demonstrate objectively their value to the broader organization and secure continued program funding. However, a notable amount of survey participants struggle to track ROI information as it relates to international assignments—27 percent do not know the percentage of assignees that leave the organization within 12 months of repatriation and 31 percent do not know why they leave.”

Encouragingly, survey participants, year-on-year, continue to exhibit inclusionary mindsets as it relates to the definition of a “family” within their policies for benefit purposes. Fifty-five percent include unmarried domestic partners/companions of the opposite gender and 49 percent include unmarried domestic partners/companions of the same gender.

These broader definitions are most evident in European and Asia Pacific-headquartered organizations, and also within the financial services and high technology industries. In circumstances where organizations may offer incentives for assignees to accept international opportunities, many survey participants also take into consideration dual-career couples and their children.

For instance 21 percent provide job search support in the host country and 21 percent reimburse education expenses for the spouse/partner. Forty-one percent offer language training and 37 percent offer cross-cultural training to the assignee, spouse and their children.

Overall, the use of international assignees will remain the same amount or more for 86 percent of survey participants.

Read more...

Olivier LE FAOUDER Managing Director AOC Insurance Broker

Olivier LE FAOUDER, Managing Director, AOC Insurance Broker

Dubbed as one of the hardest working Health Insurance Brokers in the business, International Private Medical Insurance Magazine speaks with Mr. Olivier LE FAOUDER. Olivier is a certified European insurance broker and the Managing Director of AOC Insurance Broker, a leading Private Medical Insurance Broker with offices in Europe and Asia. AOC Insurance Broker help expatriates and travelers compare the best private medical insurance and international health insurance. AOC Insurance Broker is a member of Groupe Cadre, ranked 18th Insurance Broker in France and represents more than 25 Overseas Insurance Companies.

Read more...

Kim Connor, VP Business Development, Global Excel

Kim Connor, VP Business Development, Global Excel

A graduate of Toronto’s Ryerson University, Kim joined Global Excel in 1995 and was one of the original members of the Managed Care team. She first worked as a front-line negotiator for in-patient cases, and then served as the Coordinator of Hospital Networks developing Global Excel’s extensive provider network.

Kim played a key role in the creation of the Corporate Client Services department where she was the Director from 2003–2006. She also served as Director of the Managed Care department between 2005–2008. Following this, Kim became the VP Managed Care Contracting where she was responsible for network performance analysis, network expansion and development, evaluating corporate client network needs and managing provider relationships.

In 2011, Kim moved into the business development role, focusing predominately on expanding GEM’s expat product offerings.

Read more...

Guillermo Tejada CEO AeroMedical Escort Services

Guillermo Tejada, CEO, AeroMedical Escort Services

The founder of AeroMedical Escort Services having over 20 years of wide range of experience in Critical Care Management, Air Ambulance , Pediatric Helicopter Critical Care and Emergency Medical Services with the NYC Fire Department, used the years of knowledge and experience to create a specialize International medical transport company. AeroMedical Escort Services, is a 24/7 specialized Nurse/Physicians Commercial Air Medical Transport Services provider, With Management base in Fort Lauderdale, Florida and additional strategic operational medical network in New York City, Los Angeles, Hong Kong and New Zealand.

AeroMedical Escort Services is committed to the care of each and every patient with a comprehensive approach to their patient transport needs and medical care while traveling commercial air or private jet from and to anywhere in the world. We are well-staffed with highly trained and experienced critical care Nurses and Physicians who are thoroughly pre-screened. Our specially-trained medical staffs have traveled the world extensively and have the experience and the know-how to best navigate around foreign countries and airports.

Read more...

Brian Friedman CEO The Forum For Expatriate Management

Brian Friedman CEO The Forum For Expatriate Management

Mr. Brian Friedman is the Founder and CEO of The Forum For Expatriate Management. The Forum for Expatriate Management is a membership organisation for all Global Mobility professionals. Membership is free to anyone who works full-time is any area of expatriate management - including HR, tax, insurance, health & welfare, financial services and relocation.

Read more...

Hans Biekmann Director International Business Developments at Achmea

Hans Biekmann Director International Business Developments at Achmea

ACHMEA is formed last decades by a number of merger & acquisition of numerous insurance companies in the Netherlands. Today it is the leading Dutch Insurer and active in all insurance fields (Life, non-Life and Health). ACHMEA is active international in Russia, Bulgaria, Slovakia, Romania, Turkey, Greece, Ireland and Australia. It has its own assistance organisation EUROCROSS, which operates worldwide and plays a leading role in the international ASTRUM Alliance.

Read more...
Subscribe to this RSS feed

Expatriate Health Insurance

Compare Expatriate Health and Medical Insurance Plans, Coverage, Quotes and Companies, with iPMI Magazine. iPMIM represents leading providers of expat medical, health and travel insurance plans. Find the right and most appropriate Expatriate Health Insurance for overseas travel, global mobility and relocation