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iPMI Magazine

International Private Medical Insurance Magazine (iPMIM) is the ultimate Health and Medical Insurance Digital Media serving expatriate, corporate, health and travel insurance markets. Due to the nomadic nature of the international healthcare industry iPMI Magazine is an internet based news service, for worldwide healthcare professionals, who need to understand the impacts of healthcare and insurance policy, regulatory, and legislative developments. Combined with in depth health insurance industry analysis, best-in-class health insurance industry data, and exclusive, C-Suite Executive health insurance interviews and round tables, iPMI Magazine bridges an information gap between healthcare payor, provider and patient. Written by the health and medical insurance industry, for the health and medical insurance industry, iPMIM is supported and designed by leading international medical insurance companies and service providers.

Website URL: http://ipmimagazine.com

Roy Medical Assistance And WorldWide Medical Announce International TPA Agreement Covering 16 Countries

Roy Medical Assistance And WorldWide Medical Announce International TPA Agreement Covering 16 Countries

Roy Medical Assistance and WorldWide Medical have announced an international third-party administration (TPA) agreement in 16 countries.

Under the agreement, Roy Medical Assistance will provide International medical assistance services to WorldWide Medical including International TPA, Cost Containment, Claims Management and Emergency Assistance. 

Roy Medical Assistance CEO Sumit Gaurav comments, "We are proud to have built an excellent international cooperation with WorldWide Medical. We believe in delivering best in class support and assistance to their clients in Asia and Middle East. We are able to offer a strong solution to their insurance clients. We look forward to working with Worldwide Medical teams. “

Worldwide Medical was established in 1999, with the vision of becoming the leaders in the areas of international health and life insurance in Latin America. Today, WorldWide Medical has a successful product portfolio and excellent financial strength ratings endorsed by global rating agencies. WorldWide Medical has a network of more than 10,000 hospitals around the world, in addition to strategic alliances with the largest reinsurers in the world. WorldWide Medical has offices in Panamá and the Dominican Republic, under the brand of Worldwide Seguros, and Guatemala, Paraguay and Bolivia through strategic partners.

For Fernando Joa, CEO of WorldWide Group, the alliance with Roy Medical Assistance means reinforcing the WorldWide's mission of guaranteeing access to the best global medical care for its policyholders. “Guaranteeing access to the most reputable health centers worldwide in the best times for care remain as the elements that distinguish us, so, through this alliance, we continue to reinforce excellence in service and empathy towards the insured client."

About Roy Medical Assistance

Roy Medical Assistance is a well-known International TPA in Asia and the Middle East and is connected in major countries including China, Nepal, Thailand, Cambodia, Philippines, Indonesia, Vietnam, Singapore, Malaysia, Sri-Lanka, Maldives, UAE, Turkey, Azerbaijan, Hong Kong and Myanmar.

Founded in 2016 in India, on the idea that we deliver the quality and affordable healthcare, around the world in best possible way to the travellers, expatriates, diplomats, students, and employees of corporates. We know that we can provide the best quality and affordable patient care by providing real-time and round the clock medical services in our vast network of hospitals around the globe along with best Case and Claims management. For this our management team and our multi-lingual call centres are available to you 24/7/365.

Global Excel Announce Exciting Realignment of Organizational Structure

Global Excel Announce Exciting Realignment of Organizational Structure

Global Excel is pleased to announce changes to its executive lineup and a realignment of our organizational structure to further strengthen the synergies among our business units and to boost business innovation.

Global Excel is keenly aware that the healthcare risk management market is rapidly changing, and we are constantly striving to innovate our portfolio of solutions to achieve our overarching goal of driving real value for our corporate clients while creating an enhanced experience for their members.

We would like to take this opportunity to share the news that David Rivelis, President Global Strategy, will be transitioning to head a new start-up company, Xodus Travel Services Inc. The primary focus of Xodus will be to transform the client and member experience, applying the extensive learnings we gained during the COVID crisis. After many years at the helm of ACM and CanAm, David joined the Global Excel Executive Team in 2018 successfully leading our global vision. Global Excel is pleased to announce a direct investment in Xodus and will look to integrate and leverage its solution stack with our key clients. More information about Xodus Travel Services will be provided to you in the next two months.

Concurrently we are pleased to announce Phil Hibbert has joined our Global Excel family as Chief Commercial Business Development Officer.

Phil joins Global Excel following an extensive career in executive leadership in the APAC region and in Canada. Phil brings diverse international experience managing small, medium, and large organisations. He excels at post-integration skills, brand development, brand repositioning, global matrix reporting, usage and retention, partnership development, and board responsibilities. An effective communicator and senior leader who excels at developing loyalty and increasing team engagement, Phil, most recently, was the CEO at Protecta Insurance, a New Zealand-owned and operated underwriting agency.

Over the coming months Phil and David will work closely together to coordinate the transition of our international accounts. Additionally, effective July 1, 2023, Phil will also oversee full P&L accountability for Canada. David will continue to provide support to Phil and the Canadian team until the end of 2023.

The depth of expertise within the Global Excel group of companies and the strong history of sustained and profitable growth is a tribute all our employees. Our industry is very competitive and Global Excel has a unique set of tools that set us apart from the competition. Phil is an entrepreneurial, disciplined, and compassionate leader who develops highly engaged, diverse teams using clear communication and an energetic leadership style. He looks forward to leveraging his experience in the insurance and assistance industries to build and further develop these capabilities, provide relevant solutions for our corporate clients and their members, and to continue to expand our global presence. Phil will be based in Toronto, Canada.

About Global Excel Management Inc.

Global Excel (www.globalexcel.com) is a full-service provider of global healthcare risk management solutions. It offers a complete range of risk mitigation, directional care, cost containment, claims management and medical assistance services to over 1,800 clients located in more than 90 countries around the world. With offices in nine countries, as a group, Global Excel provides services to the Leisure & Business Travel, Expat/iPMI/Student/Long-term Retiree, Major Medical/Destination Health, and Domestic Health sectors. Annually, we process approximately $2B USD in medical and non-medical claims annually.

Foyer S.A. Acquires Globality S.A.

Foyer S.A. Acquires Globality S.A.

March 10, 2023 and Foyer S.A., Luxembourg's leading privately owned financial group, signed an agreement to acquire 100% of the shares of Globality S.A., owned by ERGO Reiseversicherung AG, which is part of ERGO Group AG. This transaction is subject to the approval of the “Commissariat aux Assurances”.

Leadership in international health insurance

With this acquisition, Foyer S.A. is investing in a high-potential business sector and strengthening its position in international health insurance for expatriates, also known as IPMI ("International Private Medical Insurance"), an activity it has developed since 2014 through its young brand Foyer Global Health.

Globality’s team will integrate Foyer Group and will remain the trusted contact for Globality's distributors and customers. The combined expertise of Globality and Foyer Global Health’s teams will enable Foyer Group to further develop its activities and accelerate growth in the area of IPMI.

Bringing together two highly competent teams and advanced digital resources will focus on delivering enhanced services to all clients and distribution partners around the world.

Strategic partnership and development of synergies

Alongside the acquisition, Globality, Foyer and ERGO are developing a partnership in the field of distribution and international service centres. For example, Foyer Global Health / Globality IPMI products and solutions will continue to be integrated into ERGO and DKV's extensive international distribution network, which will benefit all of their customers.

Foyer will also retain Globality’s current relationships with ERGO’s international service centres, which will be key to ensuring continuity for current customers and offer a top tier service level to all its customers around the globe.

A win-win transaction

Through the acquisition of Globality, Foyer Group strengthens its position in the international health insurance market, while Globality brings its expertise and territorial reach, accelerating the expansion of its business.

Through this transaction and their partnership for the future, Foyer S.A. and ERGO are joining forces in distribution for the benefit of all Foyer Global Health and Globality partners and clients.

Marc Lauer, CEO of Foyer S.A. comments, "I am delighted to announce the acquisition of Globality, as it will undoubtedly enable us to accelerate our growth in the international health insurance sector.

While allowing us to continue providing our clients with the highest quality of service worldwide, this opportunity will take Foyer as a brand higher at an international level."

Founded in 1922, Foyer S.A. is a leading financial player in Luxembourg, celebrating its centenary in 2022. Its solidity lies in the strength of its shareholding, but also in the work of its 830 employees in three countries and its 625 agents in Luxembourg. Leader of the local life and non-life insurance, Foyer is active in several European countries through three business lines: insurance, benefit protection insurance and wealth management. Its extended range of products is aimed at individuals, professionals and companies, to whom it offers high-end and innovative services. Conscious of its corporate social responsibility, Foyer Group has also been involved for many years in general interest and solidarity projects.

Part of Foyer Group, a main financial and insurance player in Luxembourg, Foyer Global Health offers expatriate individuals and professionals, as well as their families, a complete range of health insurance cover that gives them access to top medical specialists and high-quality medical services around the world. Foyer Global Health's products are available directly online and are also distributed through an extensive network of trusted partners, such as international brokers and service providers.

 

Trawick International Celebrates 25th Anniversary

Trawick International Celebrates 25th Anniversary

Trawick International, an industry-leading international insurance company, is celebrating 25 years of providing insurance solutions that support today's globally mobile population.

Founded by Daryl Trawick in February 1998, Trawick International began as an insurance broker providing solutions for students and scholars studying outside their home country. In 2008, with healthcare reform on the horizon and uncertainty in the student market, Trawick diversified the Company's portfolio by adding travel insurance to its offerings. By 2010, travel insurance became the Company's core offering. Today, Trawick International continues to offer student insurance and a suite of domestic and international travel insurance solutions, from travel medical to trip cancellation, cruise to adventure travel insurance.

Trawick further diversified the Company's offerings in 2022 by adding products to support expatriates and educators worldwide, including international group health, life, and disability. Additionally, the Company's global footprint grew with expanded Latin America and UK divisions and Global Accident, Health & Life Reinsurance services.

When asked about the secret to the company’s success, Daryl Trawick, President and CEO, Trawick International commented, "There are many factors that have contributed to our success, but none more than the people that work here. The employees at Trawick International have deep international insurance experience combined with passion and drive to innovate and excel at what they do. I truly believe they are the reason the Company has grown and succeeded in the way it has."

What started as a one-person business in the bedroom of Trawick's then-home grew to about ten employees based out of a small Alabama office and is now a fully remote, nearly 100-person company with employees across the U.S. and U.K. The Company also has more than 15,000 partners distributing its products.

Trawick added, "Along with the employees, I want to thank our customers and partners. Without them, we could not exist. I am extremely proud of our accomplishments over the last 25 years. The best is yet to come, and I look forward to many more years of growth and innovation."

International Private Medical Insurance Magazine Provider Network Directory February 2023

International Private Medical Insurance Magazine Provider Network Directory February 2023

The February 2023 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link.

To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

International Private Medical Insurance Magazine Provider Network Directory January 2023

International Private Medical Insurance Magazine Provider Network Directory January 2023

The January 2023 edition of the International Private Medical Insurance Magazine Provider Network Directory, is out now, featuring over 80 pages of international private medical insurance and medical assistance company intelligence.

The iPMI Magazine network consists of a wide range of leading international medical payors and service providers, on call, 24/7 to assist you manage worldwide medical risks.

The international medical insurance network covers all sectors of the global medical insurance business, and you can use the directory to source new partners and service providers. Simply use the the contact details within the network directory to connect with new partners and customers. 

The IPMI market use the iPMI Magazine Provider Network Directory to source the best information and data on international private medical insurance payors and providers. They may be searching for a new partner, looking for a contact number of a current provider, or researching the payor and provider market for future cross border network development.

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

Classifications include: IPMI, Assistance, Air Ambulance, Cost Containment And Claims Management, Funeral Directors, Ground Ambulance, Healthcare Insurance Management and Pharmacy Benefits Management.

Current Provider Network Members 

Click a company name below to visit their micro web site on iPMIM and learn more or download the brand new e-directory using the above link. To add your business to the e-directory and launch a micro website please write to David Bond, CIO, iPMIM on ipmi[at]ipmimagazine.com

PAYORS AND PROVIDERS IN FOCUS:

IPMI

ASSISTANCE

AIR AMBULANCE

COST CONTAINMENT AND CLAIMS MANAGEMENT

FUNERAL DIRECTORS

INSURANCE TECHNOLOGY

CLICK HERE TO DOWNLOAD THE IPMI MAGAZINE PROVIDER NETWORK IN PDF FORMAT

 

Introducing Global Healthcare Cost Management Enhancements

Introducing Global Healthcare Cost Management Enhancements

New Frontier Group, a cost management leader in global healthcare for over 20 years, announced several product enhancements that solidify their continued commitment to industry transformation.

New Frontier Group has ramped investments and focused product development since 2020 with a future-looking lens on expanded global travel and changing international healthcare needs. Moving into 2023, the company continues to integrate enhancements that strengthen the company’s market position. 

Enhanced solutions being rolled out include digital advancements that expedite accurate payments and new forms of provider reimbursements to expand savings including:

  • Expedited claims payment through auto-adjudication technology
  • Value-based care programs through expanded, integrated provider relations
  • Fully coordinated care with global telehealth services

These solutions have been fully integrated with their existing product suite including:

  • Worldwide cost management specialization
  • White glove global Rx service, distribution, and delivery
  • Tailored worldwide arbitration
  • Personalized patient care coordination

“We pride ourselves in ‘Always There, Global Healthcare’ by continuing to work closely with our provider, pharmacy, assistance company, and insurance partners who are leading the way in the market.” stated Gitte Bach CEO of New Frontier Group. “We are proud to serve industry leaders such as Charles Taylor Assistance, Trawick International, VIRSAG, and Global Benefits Group plus many others. We have built partnerships with leading providers as well such as Aetna, United, First Health and others across the world to best serve this market in the collective. The pandemic did not slow our growth - it fueled our resources to build, build, build and prepare for the future. It is our teams focus on the future and never settling with the status quo that gives us our loyal and long-standing client base.”

“We have a great partnership with New Frontier Group, stated Jody Baker, Chief Executive at Charles Taylor Assistance, one of NFG’s many long-time clients. They always work with us to build a better system to support our continuous growth initiatives. Their service offering helps us bring the best programs to our members. Not only are they a stable force in this market, but they also stay up to date and look ahead with a focus on making the system work better for everyone.”

About New Frontier Group 

New Frontier Group is a global cost management leader.  The company is a woman business enterprise unrivaled for the range of solutions in international healthcare management and unbeatable in their hallmark customer and claim service. They are a front-line outsourcing partner and advocate for clients handling diverse healthcare travel portfolios.

AIG Announces Leadership Changes

American International Group (NYSE: AIG) has announced that it terminated Mark Lyons from his position as AIG’s Interim Chief Financial Officer and Executive Vice President, Global Chief Actuary and Head of Portfolio Management after the Company became aware that he violated his confidentiality/non-disclosure obligations to the Company.

These violations were unrelated to the Company’s financial statements, financial reporting generally and related disclosure controls and procedures, or reserves. In recognition of Mr. Lyons’ contributions to AIG since he joined the Company in 2018, the Company entered into a settlement agreement with Mr. Lyons.

Sabra Purtill has been named AIG’s Interim Chief Financial Officer and Turab Hussain has been named AIG’s Interim Global Chief Actuary.

Ms. Purtill previously served as Chief Investment Officer of Corebridge Financial. Prior to that, she was AIG’s Executive Vice President and Chief Risk Officer and Deputy Chief Financial Officer. Before joining AIG, Ms. Purtill held senior leadership roles in Finance and Investor Relations at The Hartford Financial Services Group, Inc., Assured Guaranty Ltd. and ACE Limited (now Chubb Limited).

Mr. Hussain previously served as AIG’s Chief Risk Officer, General Insurance. Before joining AIG, he was Chief Risk and Actuarial Officer at PartnerRe, Chief Insurance Risk Officer at The Hartford Financial Services Group and also held senior actuarial and underwriting roles at The Hartford, Arch Insurance Group and American Reinsurance.

Healix International Opens Vancouver Office in Response to Growing Demand for Crisis and Security Risk Management Services

Healix International Opens Vancouver Office in Response to Growing Demand for Crisis and Security Risk Management Services

Healix International, the global provider of security, travel and medical risk management and assistance services, has announced the opening of its new office in Vancouver, British Colombia. The move comes in response to growing demand for its crisis, security, and risk management services.

The opening of the new office comes as Healix expands its operational team in Canada following a surge in demand for its services; a direct result of the turbulence seen throughout 2022. The new office, led by Eilidh Thomson, Regional Security Manager, will offer three distinct services for businesses in the region. These services include intelligence, security advice and assistance and crisis and risk consulting. The focus is to further improve service quality with in-situ regional experts able to assist all clients and prospects within the same time zone, rather than from other base locations in the UK and Singapore.

Vancouver was chosen as the most strategic, practical, and advantageous location for a new office, as it provides access to clients that are already based there, as well as ease of travel to the U.S. The city’s world-class universities also provide a talent pool for recruitment for Healix’s growing team.

Charlie Butcher, CEO at Healix International, commented “Given the volatility seen in 2022, it’s clear that the services we provide are extremely important to businesses around the world. We already provide support to clients in North America and have teams based in multiple locations across the U.S., but the operational side was always run from the UK, Singapore, South Africa, or New Zealand. Opening the first operational location in the region will mean we can deliver even better services by working with clients more closely on a day-to-day basis. From a business perspective, it also provides a fantastic opportunity to expand further with more services to come later down the line.

“With the opportunity to work with multiple reputable universities and have access to such a wide talent pool, Vancouver was a natural choice and we’re looking forward to seeing the success of the team in 2023.”

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