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MercyOne Announces NCQA Case Management And Population Health Program Accreditations

MercyOne announced it has received both Case Management and Population Health Accreditations from the National Committee for Quality Assurance (NCQA), a private, nonprofit organization dedicated to improving health care quality.

MercyOne’s Population Health Services Organization was awarded the three-year accreditations in recognition of strong performance demonstrating the standards set forth in the NCQA guidelines for each program.

“We’re pleased to share this important distinction, which demonstrates our commitment to ensuring seamless, coordinated, quality care in our communities,” says Bob Ritz, MercyOne President and CEO. “MercyOne has a long history of pioneering new opportunities to improve the health of our communities, reduce costs and provide personalized care. The NCQA’s rigorous standards provide a meaningful benchmark to highlight top performers like MercyOne.”

Led by MercyOne Population Health Services Organization, the extensive undertaking took more than a year to complete and involved a thoughtful process of analysis and alignment with program standards.

“We work every day to improve population health, improve patient care and lower costs,” says Derek Novak, MercyOne Population Health Services Organization President. “I am especially proud of the high scores we received on randomly-chosen patient file reviews completed for both programs, which demonstrates our devotion to program standards.”

With more than 20 years of experience in population health MercyOne’s Population Health Services Organization works to lead innovative approaches to improving quality and reducing healthcare expenses. Since inception, the MercyOne Population Health Services Organization’s Partnered Provider Network has reduced health care expenditures for Iowans by more than $150 million, by working together to improve health, increase patient satisfaction, and lower health care costs for our members and the communities we serve.

The NCQA Case Management Accreditation provides a framework for implementing evidence-based best practices to ensure efficient and cost-effective case management processes and service delivery. Case Management Accreditation standards are developed with input from researchers in the field, the Case Management Expert Panel and standing committees, employers, both purchasers and operators of Case Management program, state and federal regulators and other experts.

The NCQA Population Health Program Accreditation helps organizations align their operations with the industry’s best population health management practices. Population Health Accreditation standards are developed with input from various stakeholders and resources, including health plans, population health management industry leaders and organizations, an expert panel and standing committees.

NCQA Accreditation standards are intended to help organizations achieve the highest level of performance possible and create an environment of continuous improvement. Visit their website for more information about the NCQA Health Plan Accreditations.



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