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CEGA Wins 2013 ITIJ 'Assistance / Claims Handler of the Year' Award

Celebrating CEGA’s title of Assistance/ Claims Handler of the Year.  Left to right:  Mandy Langfield (ITIJ Editor), Rob Upton (CEGA’s Director of Sales and Marketing) and Firat Olgun (CEO for Marm Assistance - Sponsor of the Award). Celebrating CEGA’s title of Assistance/ Claims Handler of the Year. Left to right: Mandy Langfield (ITIJ Editor), Rob Upton (CEGA’s Director of Sales and Marketing) and Firat Olgun (CEO for Marm Assistance - Sponsor of the Award).

CEGA Group has won the title of 'Assistance/Claims Handler of the Year' at the independently judged 2013 ITIJ Awards; recently held in Vienna to honor companies that have made an outstanding contribution to the global travel and health insurance industry over the past year.

The award follows a raft of new measures undertaken by CEGA in the last year to continually improve customer service; most significant among them a substantial investment in state of the art claims handling software.

“Everyone appreciates recognition for a job well done, especially when it comes from peers within your industry,” says CEGA’s Director of Sales and Marketing, Rob Upton. “This award recognises the efforts and dedication of all CEGA’s staff, who provide world-class service to our clients and their customers, wherever they are in the world, 24/7.”

In arriving at their decision, the ITIJ Award judges acknowledged that: “CEGA has now reached a standard which sets the norm for the market to aspire to - and some of the brand names within its clientele are testament to its success.”

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