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ALC Health Appoints Healix International To Provide Global Claims Management And Support

ALC Health Appoints Healix International To Provide Global Claims Management And Support

ALC Health is delighted to announce that with effect from 1st January our claims handling for new and renewing customers will be carried out by Healix International, the award winning medical claims experts, under an exclusive and unique arrangement.

This is the culmination of many months of intensive research and discussion and is the logical next step in ALC Health’s mission to provide an unbeatable customer experience. Healix maintain medically backed 24/7 and 365 capability via their centres in the UK, New Zealand and Singapore and together with ALC Health’s unique, benefit rich product set, will provide an industry leading solution. At the same time, ALC Health are extending their commitment to AXA PPP International as their main underwriting partner, so continuing to provide the financial strength, integrity and stability necessary to ensure benefit delivery.

Sarah Jewell, CEO of ALC Health, commented, “Our Company has been built on an absolute dedication to customers, service and quality. We have enjoyed unprecedented growth and support from our customers and brokers and, as we continue on our journey, we are delighted that we can add a partner with the stature and reputation of Healix International to underline our continuing commitment to them.

We believe that by partnering with Healix International we will be providing the most customer focused claims handling service in the industry, with qualified medical personnel involved at the notification stage and proactive control and settlement throughout the process.

We will also shortly unveil further developments to help us shape an even better experience for more customers, with a new design philosophy to guide our new websites, enhancements to products and territories, and further innovations and partners – all with greater consistency, synergy and efficiency. We want our brand to be synonymous with quality and our customers to expect and receive unrivalled service, and we will keep innovating to achieve our aim of becoming the best iPMI provider in the world.”

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