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16% Of People In The UK Waiting More Than 11 Days To See A GP

In The iPMI Picture: Phil Austin, CEO Cigna Europe. In The iPMI Picture: Phil Austin, CEO Cigna Europe.

New research from Cigna Europe has revealed that 16%[i] of people in the UK are waiting 11 days or more to see a GP, with people in London and the South clocking up the longest waiting times.

Phil Austin, CEO Cigna Europe, said, "It's extremely encouraging to see the pace at which digital innovation is shaping consumer attitudes towards health and wellbeing. Not only does this help reduce pressures on NHS waiting times, but it gives employees quick and easy access to expert advice at the touch of a button.  Employers are increasingly looking at ways they can help engage staff with their health, and we are fully committed to supporting them in their journey to improving health within the workplace by providing fast access to care and early intervention."

The Consumer Health Attitudes Survey carried out by YouGov also revealed that increasing waiting times are driving a consumer appetite for alternatives, with 52%[ii] of people admitting that they would be happy to use their smartphone for a GP video consultation about minor ailments and 17%[iii] saying they would be happy with this approach for all their appointments.

Identifying a significant shift in health attitudes across the UK with more people leaning towards technology, the research also found the majority of users who had received a GP video consultation were happy with the experience (94%)[iv], and 91%[v] felt that the technology worked well.

Phil Austin, CEO Cigna Europe, said, "It's extremely encouraging to see the pace at which digital innovation is shaping consumer attitudes towards health and wellbeing. Not only does this help reduce pressures on NHS waiting times, but it gives employees quick and easy access to expert advice at the touch of a button.  Employers are increasingly looking at ways they can help engage staff with their health, and we are fully committed to supporting them in their journey to improving health within the workplace by providing fast access to care and early intervention."

Positive health and wellbeing has never been more important, and Cigna's telehealth services bring the fast access to care that employees may need.  Many health issues are both predictable and preventable, and Cigna offers a collective, integrated and innovative approach to healthcare that gives users greater control of their health and wellbeing.

[i] Cigna Health Attitudes survey, 2018

[ii] Cigna Health Attitudes survey, 2018

[iii] Cigna Health Attitudes survey, 2018

[iv] Cigna Health Attitudes survey, 2018

[v] Cigna Health Attitudes survey, 2018

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