APRIL International Care Asia has picked up two more awards at the prestigious 2020 Insurance Asia awards for "Service initiative of the year" and "Marketing initiative of the year."
Awarding the Service initiative of the year top spot to APRIL Singapore, the judges noted how APRIL had extended access to its innovative TeleHEALTH service in time to help clients worried about the Covid-19 pandemic.
APRIL International Care opened up its TeleHEALTH service to all individual and group clients across Asia and parts of Europe to provide support for clients during the Coronavirus outbreak. TeleHEALTH is a free medical consultation system for policyholders, offering unlimited consultations 24/7 in English and 11 other languages. Operating via a partnership with Teladoc Health, it allows policyholders to access a phone consultation with a qualified medical practitioner via the APRIL Easy Claim app.
APRIL's Hong Kong subsidiary picked up a second top spot awards for "Marketing initiative of the year" for its Easy Claim app which offers a range of fast and paper free service enhancements of particular relevance during the pandemic. The App allows clients to simply photograph medical invoices which are less than US$800 and submit the invoice directly for settlement. The app also holds a copy of the electronic membership card. Other functions include the ability to use GPS to find local medical facilities, to confirm direct billing availability and it can be used to request a letter of guarantee, an essential prerequisite for hospitalisation and surgery.
Commenting on the two awards, Regional CEO of APRIL International Care Asia, Romain Di Meglio said, "These prestigious awards are testament to the hard work and innovative approach of our Asian teams across the region. The past year has seen immense trading challenges, but out teams have remained focused on the number one goal of servicing their clients better through innovation."
APRIL International Care are specialists in designing and delivering flexible international private health insurance solutions for individuals, families and companies. For more information, contact APRIL International Care by visiting www.april-international.com.
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