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iPMI Magazine successfully rebranded to iPMI Global in 2023 and has moved to a new home on the internet. To visit the brand new international private medical insurance business intelligence platform, please go to www.ipmiglobal.com

Voyager Insurance Present New Online Platform For Selling VoyagerProtect

Voyager Insurance Services present their new online platform for selling VoyagerProtect their Employer Paid, Group Travel Insurance scheme.

Award-Winning Travel Insurance provider Voyager Insurance break new ground by allowing brokers the opportunity to provide great value Employer Paid Group Travel Insurance quotes to their commercial clients in just 6 clicks!

Voyager Insurance, the well-respected Independent international Travel Insurance provider, has been busy over the recent lock-down period working on its VoyagerProtect Employer Paid Group Business and Leisure Travel Insurance product so as to streamline the quote and delivery process to support their intermediary base.

Carl Carter, Managing Director of Voyager Insurance explains, ‘A large number of our brokers have seen great success with our VoyagerProtect group business travel insurance product in providing Employer Paid Group travel insurance policies for companies ranging from 2 - 500+ employees - however during lockdown we took the opportunity to review and streamline our in-house quote process and to on-board the product onto our online WEBroker broker administration system so that brokers, intermediaries and employee benefit consultants can now get an instant group business travel quote 24/7", he added "by removing the need to ‘wait for underwriting' to provide a quote, this means our brokers and intermediaries are able to provide a much faster quote turnaround to their clients compared to traditional methods used by our competitors to quote group business travel insurance - this will help Voyager Insurance intermediaries win even more group business at a time when it is even more important that businesses and their employees are protected when travelling overseas'.

Voyager Insurance has worked closely with VoyagerProtect's Underwriters to create an online system that allows brokers to quote their clients in the simplest possible manner whilst remaining compliant.

Carter continues: ‘We have worked hard to develop the system for VoyagerProtect, to take advantage of the product's features, such as not requiring travel patterns so as to make it simple enough to get your client a VoyagerProtect quote in just 6 clicks and under 1 minute, with employee details added by simply uploading an employee census! This gives the power back to the broker to look after their corporate clients.'

The system has been also built to give increased freedom for brokers by making it easy to administer an existing VoyagerProtect policy online, for example when a broker wishes to add or remove group members, the system automatically calculates any additional or return premium that is due.

VoyagerProtect Product Summary

  • Annual Multi-Trip Worldwide* Cover for business and leisure travel
  • No application forms - it's quick and easy to get a quote, apply and administer online
  • Available for employer paid groups from 2 to 500+ Employees (Large groups can be uploaded via spreadsheet)
  • 3 Levels of cover to choose from - Essentials, Super and Enhanced
  • Annual Multi-Trip Cover for an Unlimited Number of Trips in a policy period of
    Up To 90 days (Essentials), 120 Days (Super) & 180 days (Enhanced) maximum duration per trip.
  • Cover for individuals and optionally available for their Families
  • All insureds have access to the One Tap Emergency App for smartphones
  • Available for UK and EEA Companies (and others by agreement) with cover and premiums available in GBP£, USD$ and Euro€

If a broker would like to get access to the VoyagerProtect Group Business Travel Insurance product to add to their commercial travel insurance panel, Voyager Insurance is currently accepting Agency Applications (subject to minimum requirements), an Agency Application form can be downloaded at  http://www.voyagerinsurance.com/workwithus/.

* Worldwide cover includes the USA, but does not include cover for excluded territories, meaning:

Afghanistan, Columbia, Iran, Iraq, Mexico (other than the Cancun holiday area of Mexico) Nigeria, Mali, Pakistan, Philippines, Somalia, Syria, Sudan, South Sudan, Libya, Venezuela or Yemen or any other destination, country or region where the appropriate authorities (such as the UK Foreign and Commonwealth Office advice or similar authority of the Insured Person's Country of Domicile) at the time the trip was booked was against all travel to such destination, country or region.

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Real-Life Scenarios Prepare CEGA Staff For Winter Sports Travel Insurance Claims

Walking on crutches and pushing wheelchairs whilst wheeling heavy luggage are among challenges currently being set to CEGA's travel claims and assistance teams. The exercise is part of the global provider's annual commitment to prepare staff for the season's spate of winter sports insurance claims.

CEGA's bespoke training incorporates real-life scenarios that enable customer-facing employees to fully understand the needs of and empathise with customers making claims for winter sports injuries.

The programme also draws on the expertise of CEGA's in-house medical teams, who are ensuring that frontline claims and assistance staff are au fait with the range of different winter sports injuries and their impact on policyholders when it comes to providing suitable medical treatment, accommodation, support and travel.

Other subjects covered by the training include methods of mountain rescue, piste variations and the intricacies of insurers' winter sports policies.

CEGA's Medical Assistance Training Manager Melanie Vass says, "The training is as realistic as possible, so that staff can go above and beyond in supporting customers who need medical assistance and bespoke travel or accommodation after a winter sports injury.

"It is all about putting patient welfare first and making sure that we can anticipate customers' needs - often before they do themselves. This helps ensure we can offer the very best customer service at the best cost to our insurer clients."

Read CEGA's Winter Sports Survival Guide here https://www.cegagroup.com/Winter-Sport-Survival-Guide.pdf

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iPMI Magazine International Private Medical Insurance Provider Network Directory April 2018

Featuring leading IPMI players Aetna International, Bellwood Prestbury, Cigna Global IPMI, DavidShield, Generali Global Health, GeoBlue, Globality Health, Integra Global, Pacific Cross International and Wellaway. Plus check out the back of the publication for the broker directory. Did you claim your free line entry? Get listed, click here and fill in the quick form

“If you want to succeed in the Global IPMI business, I highly recommend that you get to know Christopher Knight.”

Michael Nole Head of Business Development Global IPMI at Cigna.

Choosing the right international private medical insurance (IPMI) and health insurance coverage plan is critical for expatriates, offshore workers, tourists and business travellers. If you live, travel or work abroad then you will need the best access to private medical facilities and international medical insurance all year around. iPMI Magazine represents an eclectic mix and has a choice of specialist international private medical, health, expatriate and travel insurance companies allowing you to compare overseas international private medical insurance coverage and plans that may suit you and your family. 

The iPMI Magazine Provider Network Directory covers the following sectors of insurance cover:

INTERNATIONAL MEDICAL INSURANCE
INTERNATIONAL HEALTHCARE INSURANCE
INTERNATIONAL EXPATRIATE INSURANCE
INTERNATIONAL TRAVEL INSURANCE

Get listed, click here and fill in the quick form.

 

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International Private Medical Insurance Provider Network Directory March 2018

Featuring leading IPMI players Aetna International, Bellwood Prestbury, Cigna Global IPMI, DavidShield, Generali Global Health, GeoBlue, Globality Health, Integra Global, Pacific Cross International and Wellaway. Plus check out the back of the publication for the broker directory. Did you claim your free line entry? Get listed, click here and fill in the quick form

“If you want to succeed in the Global IPMI business, I highly recommend that you get to know Christopher Knight.”

Michael Nole Head of Business Development Global IPMI at Cigna.

Choosing the right international private medical insurance (IPMI) and health insurance coverage plan is critical for expatriates, offshore workers, tourists and business travellers. If you live, travel or work abroad then you will need the best access to private medical facilities and international medical insurance all year around. iPMI Magazine represents an eclectic mix and has a choice of specialist international private medical, health, expatriate and travel insurance companies allowing you to compare overseas international private medical insurance coverage and plans that may suit you and your family. 

The iPMI Magazine Provider Network Directory covers the following sectors of insurance cover:

INTERNATIONAL MEDICAL INSURANCE
INTERNATIONAL HEALTHCARE INSURANCE
INTERNATIONAL EXPATRIATE INSURANCE
INTERNATIONAL TRAVEL INSURANCE

Get listed, click here and fill in the quick form.

 

Read more...

iPMI Magazine International Private Medical Insurance Providers Network Directory February 2018

Featuring leading IPMI players Aetna International, Bellwood Prestbury, Cigna Global IPMI, DavidShield, Generali Global Health, GeoBlue, Globality Health, Integra Global, Pacific Cross International and Wellaway. Plus check out the back of the publication for the broker directory. Did you claim your free line entry? Get listed, click here and fill in the quick form

“If you want to succeed in the Global IPMI business, I highly recommend that you get to know Christopher Knight.”Michael Nole Head of Business Development Global IPMI at Cigna.

Choosing the right international private medical insurance (IPMI) and health insurance coverage plan is critical for expatriates, offshore workers, tourists and business travellers. If you live, travel or work abroad then you will need the best access to private medical facilities and international medical insurance all year around. iPMI Magazine represents an eclectic mix and has a choice of specialist international private medical, health, expatriate and travel insurance companies allowing you to compare overseas international private medical insurance coverage and plans that may suit you and your family. 

The iPMI Magazine Provider Network Directory covers the following sectors of insurance cover:

INTERNATIONAL MEDICAL INSURANCE
INTERNATIONAL HEALTHCARE INSURANCE
INTERNATIONAL EXPATRIATE INSURANCE
INTERNATIONAL TRAVEL INSURANCE

Get listed, click here and fill in the quick form.

 

Read more...

Download: iPMI Magazine International Private Medical Insurance Providers Network Directory January 2018

Download the latest iPMI Magazine Provider Network Directory Company Guide January 2018. Featuring leading IPMI players Aetna International, Bellwood Prestbury, Cigna Global IPMI, DavidShield, Generali Global Health, GeoBlue, Globality Health, Integra Global, Pacific Cross International and Wellaway. Plus check out the back of the publication for the broker directory. Did you claim your free line entry? Get listed, click here and fill in the quick form.

Choosing the right international private medical insurance (IPMI) and health insurance coverage plan is critical for expatriates, offshore workers, tourists and business travellers. If you live, travel or work abroad then you will need the best access to private medical facilities and international medical insurance all year around. iPMI Magazine represents an eclectic mix and has a choice of specialist international private medical, health, expatriate and travel insurance companies allowing you to compare overseas international private medical insurance coverage and plans that may suit you and your family. 

The iPMI Magazine Provider Network Directory covers the following sectors of insurance cover:

INTERNATIONAL MEDICAL INSURANCE
INTERNATIONAL HEALTHCARE INSURANCE
INTERNATIONAL EXPATRIATE INSURANCE
INTERNATIONAL TRAVEL INSURANCE

“If you want to succeed in the Global IPMI business, I highly recommend that you get to know Christopher Knight.”

Michael Nole
Head of Business Development
Global IPMI at Cigna

Get listed, click here and fill in the quick form.

 

Read more...

Turning the Travel Insurance Claims Process Inside Out

Has this happened to you? You file a claim and submit all the necessary documentation, only to find out weeks later the claim was never covered in the first place. Leading travel insurance comparison site, Squaremouth, has reinvented the claims process to make sure that doesn't happen.

Before requesting any documentation, Squaremouth's claims team talks directly to every claimant to assess their situation and better understand what coverage they may have.

"The way we do it is significantly more expensive for us as a company, however it provides a much better customer experience," says Squaremouth Co-Founder and CEO Chris Harvey. "We gather all of the necessary information ahead of time to simplify the claims process for our customers."

During the initial claims interview, Squaremouth claims adjusters use their expertise to put together an easy-to-interpret claim form. The customer is able to electronically make additions or changes to the form, and email back a signed copy with supporting documentation.

"The claim interview is the best way to explain to a customer what type of claim they have and what the process will be moving forward," says Squaremouth Claims Director Brandi Morse. "We can also let someone know if they won't be covered, so they don't have to spend the time providing us with documentation."

Building a Custom System to Fit Their Process 
Communication between a claimant and their provider is typically through email. Squaremouth uses the upfront interview to talk to each customer and obtain a clear understanding of their claim.

"We aren't going to force someone to provide anything we don't need, and we certainly won't ask them to provide lots of documentation if they won't be approved," Harvey says. "Customer experience is the most important thing for us."

To accommodate its unique claims process, Squaremouth built its own in-house claims system.

"We tweak the system on a constant basis" Harvey says. "My goal was to build a system that could tell the full story of every claim. You should always be able to look back and understand every step of a claim."

Using this system, Squaremouth has been able to dramatically increase customer satisfaction while lowering loss ratios.

"Excellent customer service and lower loss ratios are not usually mutually agreeable," Harvey says. "We had to re-engineer the process. We just turned it on its head."

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OUT NOW: International Private Medical Insurance Companies and Providers V1.3 - Adds NEW Wellaway Advertising Campaign

Version 1.3 of the International Private Medical Insurance Provider Directory is out now.

Medical insurance underwriters and providers are represented and International Private Medical Insurance Magazine would like to take this opportunity to say a warm thank you to all of the guide sponsors including ALC Health, Antaé, Cigna Global iPMI, Expatriate Group, GeoBlue, Globality Health, Healthcare International, Integra Global and Wellaway.

GET LISTED

List your company in the iPMI Magazine iPMI company guide. Working hand-in-hand with your own company micro website on iPMIM, this guide can land-your-brand on the desk of an eclectic worldwide readership.

 

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OUT NOW: International Private Medical Insurance Companies and Providers V1.2

Version 1.2 of the International Private Medical Insurance Provider Directory is out now with the addition of Antaé, a leading employee benefits firm based in Switzerland.

Based in Lausanne in Switzerland, Antaé is specialised in advice, design and distribution of international mobility solutions: private medical insurance, travel health insurance, assistance and security, protection, kidnap and ransom, pension. Our clients are international corporate businesses and organisations, NGOs, international private schools and international students in Switzerland. Antaé is FINMA registered – N° 28246

Medical insurance underwriters and providers are represented and International Private Medical Insurance Magazine would like to take this opportunity to say a warm thank you to all of the guide sponsors including ALC Health, Antaé, Cigna Global iPMI, Expatriate Group, GeoBlue, Globality Health, Healthcare International, Integra Global and Wellaway.

GET LISTED

List your company in the iPMI Magazine iPMI company guide. Working hand-in-hand with your own company micro website on iPMIM, this guide can land-your-brand on the desk of an eclectic worldwide readership.

 

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OUT NOW: International Private Medical Insurance Companies and Providers V1.1

Underwriters and providers are represented and Team iPMIM would like to take this opportunity to say a warm thank you to all of the guide sponsors including ALC Health, Cigna Global iPMI, Expatriate Group, GeoBlue, Globality Health, Healthcare International, Integra Global and Wellaway.

GET LISTED

List your company in the iPMI Magazine iPMI company guide. Working hand-in-hand with your own company micro website on iPMIM, this guide can land-your-brand on the desk of an eclectic worldwide readership.

iPOLICY Magazine Issue 004 June 2015 Powered By International Private Medical Insurance Magazine (iPMIM) from iPMI Magazine on Vimeo.

CONNECT

To get in touch with and contact International Private Medical Insurance Magazine (iPMIM) simply send us an email. You can write to the team on: ipmiATipmimagazine.com and we will get back in touch right away. (replace AT with @)

The new directory is also featured in our Medical Broker and Intermediary report, iPolicy.

Issue 4 is out now and can be found at: https://ipolicymagazine.com/read-ipolicy/item/274-ipolicy-issue-4

iPolicy Issue 4 kicks off with an executive interview with the new Managing Director @ Cigna Global iPMI.

About the iPMI Company Directory

Delivering pertinent company information to worldwide insurance brokers, intermediaries and agents the International Private Medical Insurance Magazine iPMI Provider Network Directory is the definitive global resource featuring international medical insurance underwriters and providers.

Identify, select and source the most appropriate insurance partners that may assist you expand your product portfolio range and coverage. Designed by iPMI providers for iPMI brokers, the directory works hand-in-hand with iPMI Magazine company micro web sites. Follow the interactive links throughout the directory for more company intelligence and content.

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Medical, Healthcare, Expatriate And Travel Insurance

A guide to leading international medical, healthcare, expatriate and travel insurance underwriters, companies, providers, operating within leisure, expatriate and corporate travel business markets, globally.

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