iPMI Magazine Is Proudly Sponsored By:
For a healthier journey.
Healthcare International

CEGA Supports Insurers' Digital Strategies With Launch Of Automated Claims

CEGA Supports Insurers' Digital Strategies With Launch Of Automated Claims

CEGA has collaborated with Charles Taylor InsureTech to introduce automated claims to its end-to-end travel claims management services. The latest step in CEGA's proactive digital strategy, the development supports insurers' own digital agendas, maximising customer choice about how and when claims are submitted and minimising operating costs.

CEGA's Managing Director Muir Robertson says, "This collaborative development is testament to the value of our recent acquisition by Charles Taylor. It is just part of our commitment to provide the tools, technology and expertise to enable our insurer clients to execute their digital strategies effectively and meet customer expectations proactively." 

Carlos Romeu, Client Delivery Director for Charles Taylor InsureTech, says, "Automated claims introduce new technology intelligently to the claims process; meeting the digital needs of insurers and enhancing CEGA's end-to-end claims management. We are delighted to support CEGA's strategy to bring innovative tools to the insurance market."

The new automated notification solution offers travel insurance policyholders a branded, user-friendly interface, with claim validation capabilities. Available for all but urgent medical claims, it augments CEGA's existing automated services, such asonline claims​ tracking and evidence submission, which are complemented by Pingit instant payments.

The service, which is available as an alternative to traditional claims notification options, is expected to increase policyholder loyalty by improving and accelerating the claims journey. It will maximise the availability of support for customers by reducing administration, and increase efficiency - especially during claims surges. Initial feedback from customers already suggests that the automated process is quick and clear.


back to top

Travel Insurance Industry Analysis News Press Releases Company Announcements

Read all the latest travel insurance industry news stories, press releases, views and analysis with the iPMI Magazine travel insurance news section. Find great value travel insurers for people with pre-existing medical conditions, travellers over 65 and those visiting dangerous remote hazardous locations offshore. Comprehensive and dynamic international travel insurance plans and solutions are of critical importance for individuals, groups and families travelling, working or living abroad answering key questions like Will your travel insurance cover you if an airline goes out of business? Should I buy travel insurance for European weekend breaks? iPMI Magazine looks at Discount Excludes Optional Extras. Medical Expenses Covered. Learn about a range of travel insurance options from single trips to annual cover. Insurance coverage: Medical Emergencies, Stolen Documents, Cruise Cover, Golf Cover, Gadget Add-On, Cancelled Flights, Lost Luggage, Missed Flight, Personal Accident, Lost Documents, Stolen Cash. Types: Annual, Multi-Trip, Single Trip plus much more. Subscribe to the iPMI Magazine travel insurance news letter, delivered via email free of charge, most days. Click here to subscribe now to travel insurance news and press releases.