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AkesoCare Unveils New Corporate Branding

Akeso Care Management® (“AkesoCare”), a URAC-accredited international health care management company, has unveiled new corporate branding to reflect its commitment to clients.

A subsidiary of International Medical Group® (IMG®) — an administrator of global health care benefits — AkesoCare provides worldwide assistance and medical management services, including:

  • Emergency medical evacuations
  • International cost containment and Medical Concierge Service
  • Precertification and medical review
  • Wellness services and disease management
  • International workers compensation
  • Comprehensive case management

“These industry-leading services deserve a brand identity that matches the same commitment and passion shown by AkesoCare staff each day,” IMG CEO Brian Barwick said. “Refreshing the company’s brand will convey an even better sense of purpose to current and future AkesoCare clients.”

The new brand identity includes the revision of the AkesoCare logo, which reflects the company’s strong value proposition.

Now in orange, a combination of yellow and red, the logo evokes a sense of optimism and passion — the same traits AkesoCare employees convey as they coordinate both routine clinical care and emergency medical treatment for their members.

Additionally, the orange arrow in Akeso, a Greek word meaning “to heal or cure,” is the mark of the company’s mission to direct clients to safety, providing nothing less than the best possible medical care they can get.

As part of the rebrand, the company also launched AkesoCare Global, a new service line within AkesoCare focused entirely on providing clients the right care at the right price, globally. Established to decrease overall plan costs, AkesoCare Global uses proactive, concurrent and post-treatment strategies that help members save money and avoid unnecessary health care costs altogether.

AkesoCare Global’s proprietary cost-containment strategy provides more than 30 unique, proven cost avoidance approaches. Thus far, the strategy has demonstrated an average overall savings of 49.3% in the U.S.

“In the U.S. and many other countries, there is often no correlation between the cost and quality of care — with many providers charging bogusly inflated prices at whim,” said Andy Tibbets, vice president of AkesoCare. “AkesoCare Global is the watchdog of escalating costs, ensuring that clients and health care systems as a whole pay a fair price for the services and treatment delivered.”

These cost-containment strategies are just one component of AkesoCare’s commitment to clients. While the company’s services have expanded over the years, its focus remains the same.

“One thing that has never changed is AkesoCare’s focus on the health and well-being of its clients,” IMG President Todd A. Hancock said. “AkesoCare touches lives every day and our new branding reflects our continued commitment to serve and protect our clients.”


BBC Highlights Travel Insurance Fraud With CEGA

Thousands of BBC viewers will find out about the folly of travel insurance fraud in February, when Head of Special Investigations for CEGA, Simon Cook, takes to the screen to explain that no stone is left unturned in the industry's quest to expose fraudsters - wherever they are in the world.

BBC One's Claimed and Shamed will see Simon talking viewers through a supposed car break-in near Mumbai, a fictitious death in Nigeria and cosmetic surgery posing as emergency medical treatment in Lebanon - all exposed with the help of CEGA's investigators "on the ground" overseas. Meanwhile, Simon and his team also get to the bottom of a suspicious mobile phone theft in Spain, after desktop investigations back in the UK.

"The message to travel insurance fraudsters is clear," says Simon. "We will go to great lengths to investigate suspicious claims all over the world  - however complex and distant they may seem."

This is CEGA's third appearance on the successful Claimed and Shamed series, which attracts over a million morning viewers. By shining a spotlight on fraud, the series has acted as a catalyst to increase the volume of reports of suspected insurance fraud submitted to the Insurance Fraud Bureau's (IFB) Cheatline.

You can watch CEGA in Claimed and Shamed on Thursday 18th, Friday 19th, Monday 22nd and Wednesday 24th February: BBC One at 11am.


Healix Appoint New Director To Lead International Insurance Sector

Global risk management & assistance group, Healix International, has appointed Rob Upton as Director – Insurance Markets, to oversee the company’s continued expansion into the international insurance sector, accelerated by the recent acquisition of Capita Global Assistance.

“Healix is a fantastic company that I’ve admired for a long time.” says Upton, formerly Sales & Marketing Director at CEGA. “The quality of service and customer focus is unsurpassed and this is being recognised by the market. We’re the fastest growing assistance company in the world right now and I’m delighted to be joining at such an exciting time.” 

Scott Sunderman, CEO of Healix International adds, “It’s important to have the right people leading our business in our key markets and Rob’s credentials and track record speak for themselves. He is widely respected and admired within the industry and we are delighted that he has chosen to join us.”

Healix International is a global leader in international medical, security & travel assistance and international occupational health services. Working on behalf of multinational corporations, governments, NGOs and insurers, Healix is entrusted to look after the welfare of millions of expatriates, travellers and local nationals in every country of the world, 24 hours a day.

Rob can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it. or on +44 (0)20 3805 7182. Or for more information, contact This email address is being protected from spambots. You need JavaScript enabled to view it..



Heavy Rains Temporarily Suspend Operations at Kinross' Maricunga Mine

On March 24, Chile's Northern Atacama region experienced an extreme weather event, with heavy rains causing flooding and damaging infrastructure. Mining operations throughout the region were affected, including Kinross Gold's (TSX: K) (NYSE: KGC) Maricunga mine, where mining and crushing operations, and the SART plant, remain temporarily suspended. The ADR plant continues to operate, producing gold from existing material in the heap leach.

The Company is assessing the extent of the damage to roads and power lines to Maricunga, which is located 120 km east of the city of Copiapó, at approximately 4,500 metres above sea level. The main road to Maricunga from Copiapó is currently impassable and power lines are down. The site is relying on generators to supply electricity to the camps and operate the ADR plant. Facilities at site have not sustained any damage.

At this time, Kinross does not anticipate that the temporary suspension of operations will impact the Company's regional production guidance for the year. The Company will provide an update on Maricunga's status once more information is available.


CEGA'S Special Investigations Unit Gains Industry Awards

Claims and assistance provider CEGA reports that every member of its Special Investigations Unit (SIU) has achieved the Level 3 Award for Professional Investigators.

"The awards demonstrate our commitment to deliver the very best investigative service to insurers," says Simon Cook, Head of CEGA's Special Investigations. "They allow us to meet future Home Office licensing regulations in advance of their enforcement ​ ​in April and enable clients to feel confident that they are using fully certified professional investigators."

CEGA's SIU underwent nearly forty hours of training to achieve the awards. This covered every area of personal investigations, from surveillance to confidentiality: taking in, among other subjects, ethical standards, human rights, and vulnerable witness protocol. From April 6th 2015, under the Private Security Industry Act, the undertaking of investigative activity by an unlicensed person will be an offence. The new regulations have been created in the wake of the Leveson Inquiry.


Subsea Cables Identified As Major Insurance Risk For The Offshore Wind Industry

DNV GL, announced the launch of its guideline "Subsea power cables in shallow water renewable energy applications" (DNV-RP-J301), which provides a comprehensive review of subsea power cable practice and advice for managing the risk commonly associated with the cables.

The recommended practice, which is free to download from, is the most comprehensive of its type in the industry. Technical guideline covers entire lifecycle of subsea power cables, from concept development to decommissioning, and is a comprehensive resource of project guidance.

Many existing offshore wind farms have faced subsea power cable problems caused by underestimation of complexities and interrelationships Guideline will become essential tool for stakeholders involved in renewable energy projects, improving safety and lowering costs for the wind industry Problems with subsea cables have affected many offshore wind farms and damage to cables has been identified as a major insurance risk for the offshore wind industry.

Cable related problems are costly and most often arise from inadequate risk identification, lack of planning, sub-standard design and deficiencies in how procedures are applied. To date, cabling failures have cost millions of euros in delays and numerous legal disputes.


CEGA Wins 2013 ITIJ 'Assistance / Claims Handler of the Year' Award

CEGA Group has won the title of 'Assistance/Claims Handler of the Year' at the independently judged 2013 ITIJ Awards; recently held in Vienna to honor companies that have made an outstanding contribution to the global travel and health insurance industry over the past year.

The award follows a raft of new measures undertaken by CEGA in the last year to continually improve customer service; most significant among them a substantial investment in state of the art claims handling software.

“Everyone appreciates recognition for a job well done, especially when it comes from peers within your industry,” says CEGA’s Director of Sales and Marketing, Rob Upton. “This award recognises the efforts and dedication of all CEGA’s staff, who provide world-class service to our clients and their customers, wherever they are in the world, 24/7.”

In arriving at their decision, the ITIJ Award judges acknowledged that: “CEGA has now reached a standard which sets the norm for the market to aspire to - and some of the brand names within its clientele are testament to its success.”


Asia Medical Assistance Renews Advertising Deal With iPMI Magazine Until 2015

Asia Medical Assistance (AMA) was rebranded from PEMA in the year 2005, to mark the inception of MR. ABHIJEET SINGH SACHDEV, as its new CEO.

The company, then a regional provider of medical assistance has flourished into a multinational company and into one of the largest independent assistance companies of Asia. AMA has grown steadily every year over the last 8 years and now boosts international partnerships that bring value to the leading health and travel insurance companies. AMA is capable of being flexible with all the different parameters of service delivery ranging from emergency planning to execution.



AMA has a dedicated team of professionals driving the business in the right direction. With vast experience of over 12 years each on average, our team of paramedics is capable of providing you the best possible care to your evacuations and critical care. Our team of doctor’s spans more than 30 specialties and are all in-house hence are providing your clients reliable service all year round. Our response times of the alarm center are always pushing global standards further due to our investments in technology.

More information:



La France Mutualiste Taps SAS® to Consolidate Risk Management, Regulatory Support

To meet the demanding regulatory requirements of Solvency II, La France Mutualiste needed a consolidated risk platform that comprises data collection, reporting and risk analysis.

In choosing SAS® Risk Management for Insurance, the mutual savings and retirement company was drawn to more than the solution's advanced technologies. It also sought the industry expertise SAS could deliver, to help the company comply with increasing Solvency II requirements. SAS France will implement the solution for La France Mutualiste. SAS Risk Management for Insurance is a comprehensive solution for performing risk analysis and risk-based capital calculation for insurers. The software enables organizations to take a proactive approach to risk management, and at the same time align the process with business strategy.

SAS helps insurance companies both life and property and casualty put to work Solvency II standard model approach for calculating risk-based capital for the company's advantage. It is built on a robust data management and reporting platform that includes an insurance-specific data model for complex risk analytics.


RSA Selects Sapiens Reinsurance Solution

Sapiens International Corporation, (NASDAQ and TASE: SPNS), a global provider of innovative software solutions for the financial services industry, announced today that Royal and Sun Alliance (RSA) – one of the world’s leading multinational general insurance groups, serving customers in around 140 countries – has selected Sapiens Reinsurance, a comprehensive business management and accounting solution, to manage its Group Reinsurance portfolio.

Anticipated benefits include improved management and control of RSA’s reinsurance program and global operations. Sapiens Reinsurance will also provide full support for risk accumulation and exposure management, ensuring accuracy and control of all business processes via automated workflow activities and business functionality, including comprehensive audit and tracking of all business activities and accounting procedures. The solution also features a single repository for all information, providing support for operational reporting, management information and business analytics, statutory requirements and compliance.

Commenting on the selection of Sapiens Reinsurance, RSA’s Head of Group Reinsurance Operations, Steve Lague said, “We have selected Sapiens due to the rich business functionality of its solution – Sapiens Reinsurance – combined with the professionalism of their personnel. We see a tremendous amount of value in Sapiens’ domain expertise and understanding of our unique business needs, as well as the cultural alignment between the organizations which bodes well for the relationship going forwards.”

Roni Al-Dor, President and CEO of Sapiens commented, “We are proud to have RSA as our customer, and appreciate their recognition of our reinsurance solution and the value of our dedicated and skilled staff. RSA joins a growing and impressive portfolio of customers that have chosen to work with Sapiens, and we look forward to helping RSA derive the highest possible value from this solution.”

Raj Ghuman, VP Sales and Operations - Sapiens Europe noted, “We are delighted to have RSA as our customer. The commitment RSA has shown to the Sapiens Reinsurance solution is a strong vote of confidence in both our product and team, and is testimony to the quality and value of the partnership developed between Sapiens and RSA during the selection process.”

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